Intoxalock’s earns a 4.2-star rating from 1633 reviews, showing that the majority of customers are very satisfied with their ignition interlock devices.
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Rolling requests
I was driving my vehicle the other day and I usually put the device box on the console between the drivers seat and the passenger seat. Well, I was driving my vehicle down the road when suddenly it wanted me to do a rolling request. I reached for the device box and I dropped it. My lights and horn were going off like crazy because when I dropped the device...
Read full review of Intoxalock and 20 commentsFailed reading no alcohol on breath
I was driving to pick up my daughter from school and had to complete a rolling test, while providing this test it had said failed. Prior to providing the test I had put a pinch of Cope in and it had failed. I do believe that this had something to do with the fail. I redid the test with/out the after three minutes and passed the test. Either the product is faulty or the tabacco has something to do with the failure.
Hidden fees
On Aug.30th 2010 an Intoxalock device was installed in my vehicle. Today is Dec.12th. Since the first day of installtion I have had 5 of the devices installed in my vehicle. I pay a leasing fee of $65 dollars each month and each time they send me a new device they expect me to pay aprox. $92.00 for the new device and not to mention a $15.00 sevice dollar...
Read full review of Intoxalock and 69 commentsIntoxalock Reviews 0
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Overview of Intoxalock complaint handling
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Intoxalock Contacts
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Intoxalock phone numbers+1 (888) 283-5899+1 (888) 283-5899Click up if you have successfully reached Intoxalock by calling +1 (888) 283-5899 phone number 0 0 users reported that they have successfully reached Intoxalock by calling +1 (888) 283-5899 phone number Click down if you have unsuccessfully reached Intoxalock by calling +1 (888) 283-5899 phone number 0 0 users reported that they have UNsuccessfully reached Intoxalock by calling +1 (888) 283-5899 phone numberCustomer Service+1 (877) 327-9130+1 (877) 327-9130Click up if you have successfully reached Intoxalock by calling +1 (877) 327-9130 phone number 0 0 users reported that they have successfully reached Intoxalock by calling +1 (877) 327-9130 phone number Click down if you have unsuccessfully reached Intoxalock by calling +1 (877) 327-9130 phone number 0 0 users reported that they have UNsuccessfully reached Intoxalock by calling +1 (877) 327-9130 phone numberService+1 (877) 734-1555+1 (877) 734-1555Click up if you have successfully reached Intoxalock by calling +1 (877) 734-1555 phone number 0 0 users reported that they have successfully reached Intoxalock by calling +1 (877) 734-1555 phone number Click down if you have unsuccessfully reached Intoxalock by calling +1 (877) 734-1555 phone number 0 0 users reported that they have UNsuccessfully reached Intoxalock by calling +1 (877) 734-1555 phone numberAutomated Calibration Request+1 (866) 536-9436+1 (866) 536-9436Click up if you have successfully reached Intoxalock by calling +1 (866) 536-9436 phone number 0 0 users reported that they have successfully reached Intoxalock by calling +1 (866) 536-9436 phone number Click down if you have unsuccessfully reached Intoxalock by calling +1 (866) 536-9436 phone number 0 0 users reported that they have UNsuccessfully reached Intoxalock by calling +1 (866) 536-9436 phone numberAfter Hours Support+1 (515) 331-7643+1 (515) 331-7643Click up if you have successfully reached Intoxalock by calling +1 (515) 331-7643 phone number 0 0 users reported that they have successfully reached Intoxalock by calling +1 (515) 331-7643 phone number Click down if you have unsuccessfully reached Intoxalock by calling +1 (515) 331-7643 phone number 0 0 users reported that they have UNsuccessfully reached Intoxalock by calling +1 (515) 331-7643 phone numberHead Office844-535-0260844-535-0260Click up if you have successfully reached Intoxalock by calling 844-535-0260 phone number 0 0 users reported that they have successfully reached Intoxalock by calling 844-535-0260 phone number Click down if you have unsuccessfully reached Intoxalock by calling 844-535-0260 phone number 0 0 users reported that they have UNsuccessfully reached Intoxalock by calling 844-535-0260 phone number
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Intoxalock emailshelp@intoxalock.com100%Confidence score: 100%Supportsupport@intoxalock.com82%Confidence score: 82%supportpartner@intoxalock.com78%Confidence score: 78%partners@intoxalock.com77%Confidence score: 77%
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Intoxalock address11035 Aurora Avenue, Des Moines, Iowa, 50325, United States
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 30, 2024
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These intoxilock devices are for the money nothing else!
The company told me that eating pizza made mine fail...needless to say they charged me $75 to recalibrate and another $25 to install. They would not budge!