iPage
Reviews and Complaints

Weeply ipage have let cabelas.com/hiking/navigation
Hijack my website that i've taken a years to build.. I'm just completely devastated.

I started www.wildwomenhikes.com years and years ago to support and help new hikers with no gain for myself. Ipage weeply have let cabelas hijack my webpage 😡😡😡😠😠😠🤬🤬🤬

Feeling very mad 😠

Cannot log into Ipage, changed password etc. It has been a problem for almost a week and customer service and tech not willing to solve it., neither by chat or phone:
C:UsersBill>tracert

Usage: tracert [-d] [-h maximum_hops] [-j host-list] [-w timeout]
[-R] [-S srcaddr] [-4] [-6] target_name

Options:
- d Do not resolve addresses to hostnames.
- h maximum_hops Maximum number of hops to search for target.
- j host-list Loose source route along host-list (IPv4-only).
- w timeout Wait timeout milliseconds for each reply.
- R Trace round-trip path (IPv6-only).
- S srcaddr Source address to use (IPv6-only).
-4 Force using IPv4.
-6 Force using IPv6.

C:UsersBill>ipage.com
'ipage.com' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill>tracert ipage.com

Tracing route to ipage.com [65.254.244.120]
over a maximum of 30 hops:

1
C:UsersBill>Tracing route to ipage.com [65.254.244.120]
'Tracing' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill>over a maximum of 30 hops:
'over' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill>
C:UsersBill> 1 6 4 ms 3 ms 3 ms 170.250.254.14. hwccustomers.com [170.250.254.14]
'6' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 7 * * * Request timed out.
'7' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 8 5 ms 6 ms 5 ms 4.68.37.222
'8' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 9 9 ms 31 ms 5 ms ae-6. r20. miamfl02. us. bb. gin. ntt.net [129.250.3.141]
'9' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 10 * * * Request timed out.
'10' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 11 * * * Request timed out.
'11' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 12 32 ms 33 ms 35 ms ae-4. r21. nwrknj03. us. bb. gin. ntt.net [129.250.6.117]
'12' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 13 33 ms 33 ms * ae-0. r20. nwrknj03. us. bb. gin. ntt.net [129.250.6.16]
'13' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 14 38 ms 38 ms 38 ms ae-1. r00. bstnma07. us. bb. gin. ntt.net [129.250.4.115]
'14' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 15 * * * Request timed out.
'15' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 16 * * * Request timed out.
'16' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 17 * * * Request timed out.
'17' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 18 * * * Request timed out.
'18' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 19 * * * Request timed out.
'19' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 20 * * * Request timed out.
'20' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 21 * *operable program or batch file.
'21' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill>
C:UsersBill>C:UsersBill>tracert ipage.com
'C:UsersBill' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill>
C:UsersBill>Tracing route to ipage.com [65.254.244.120]
'Tracing' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill>over a maximum of 30 hops:
'over' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill>
C:UsersBill> 1 6 4 ms 3 ms 3 ms 170.250.254.14. hwccustomers.com [170.250.254.14]
'6' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 7 * * * Request timed out.
'7' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 8 5 ms 6 ms 5 ms 4.68.37.222
'8' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 9 9 ms 31 ms 5 ms ae-6. r20. miamfl02. us. bb. gin. ntt.net [129.250.3.141]
'9' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 10 * * * Request timed out.
'10' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 11 * * * Request timed out.
'11' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 12 32 ms 33 ms 35 ms ae-4. r21. nwrknj03. us. bb. gin. ntt.net [129.250.6.117]
'12' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 13 33 ms 33 ms * ae-0. r20. nwrknj03. us. bb. gin. ntt.net [129.250.6.16]
'13' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 14 38 ms 38 ms 38 ms ae-1. r00. bstnma07. us. bb. gin. ntt.net [129.250.4.115]
'14' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 15 * * * Request timed out.
'15' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 16 * * * Request timed out.
'16' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 17 * * * Request timed out.
'17' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 18 * * * Request timed out.
'18' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 19 * * * Request timed out.
'19' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBill> 20 * * * Request timed out.
'20' is not recognized as an internal or external command,
operable program or batch file.

C:UsersBi

The mobile version if my website had not been working for 20 days now . It basically loading so slow, literally every page takes 3 min to load and then if you try to go back, you have to wait another 3 minutes for it to load . I am loosing a lot of business because customers are not able to go on my website read information and schedule an appointment by using online booking. I called I page technical support more than 15 time spending over an hour on the phone every time I called them and spoke with multiple tech support people and their supervisors who elevated this issue to a higher technical support and every time they elevated this issue to the higher technical support it the higher technical support would do absolutely nothing to fix the issue and then proceed to state that they fixed the issue and lie that it now takes few seconds for my website to load on their mobile devices, while absolutely nothing was fixed and my age all of my customers mobile devises on different providers fast wi fi is still not loading. I don't know what to do at this point . Every time I call I page's tech support they keep doing the same thing - elevate the issue while their higher tech support drops the ticket stating that issue is fixed while it absolutely was not fixed by them. And this goes round agd round and round and nothing is being fixed. I am so upset, I wish I never signed up for I page services no matter how cheap they are it is not worth it. I am stuck with their horrible web hosting because if I change website host it will affect my Google ranking. I don't kno what to do. My website address is Chicagopermanentmakeupbyrn.com and I can't not believe how dishonest and incompetent Ipages tech support it. They all should be fired

My website is not functioning properly. The website will not load up when I type in the URL and gives me a message that the website can't be reached. I paid for a hosting platform package over a month ago and my initial phone call to customer service four days ago was to find out why my website stated it wasn't secure. The clerk told me that a work order was placed in high priority and I would receive an email notification between 24-48 hrs after the situation was resolved. Since then, my website will not load and i've made three phone calls to customer service to speak with supervisors who stated they would call me back that day after they resolved the problem. I haven't received an email or a phone call in four days and my website is still not loading up. Ipage has shown very poor customer service by not contacting me or rectifying my problem even after corresponding with supervisors. They claim that the website is working in their system. My personal computer, cell phone is stating the website can't be found and I've also called friends to type in the URL in their computer and they are receiving that same message with no results.

I have tried to get 2 webhosting accounts migrated to IPage from Go Daddy. IPage has mesdsed it up for over1 month > I paid $300 to have the two webhosting moved to I Page.
I Page destroyed one of the eebhosting accounts and erased what I just spent over $1, 000 to update. A month later and still can't correct it. Next stop is Yelp and any place I can advertise how incompetent I page is.

Currently I own the website www.Thawtful-Records.com as well as Kratom-Fresh.com, it has recently come to my attention that websites.com offers a much better service at a much more reasonable rate. I would litterally be saving hundreds of dollars by switching to websites.com. I own a record label and we have a huge following, I am planning on asking all of my followers to stop doing business with ipage and to start doing business with websites.com. It feels as though ipage is purposefully extorting customers by doing things such as charging a fee to have unlimited pages, whereas that comes included with websites.com, ipage charges in order to have an ecommerse store whereas websites.com does not, ipage does not offer unlimited bandwith whereas websites.com does, ipage charges $35 for one year of domain hosting with a free domain name whereas websites.com only charges $11 and offers way more built in perks for that price. websites.com is undeniably better company. You will lose my business unless you can offer me the same package as websites.com has. If not than I will make sure not to stop until all of my 80, 000 or more followers have stopped doing business with you. I will make it my personal duty to impact and decrease the number of customers that you have using my business influence. That is unless you can make it right.

ipage accidentally deleted my website & domain. They may get it back in the next 48 hours and they are sorry. I want folks to know not to use ipage. I am beyond upset. This is our family business and they deleted our website. There is not much to say. It just shows how dependent we are on our domain host providers and these guys are not good at what they do. They should realize the enormity of the error and fix it immediately. I am moving to blue host I hope it is better but cannot do that before the damage is already done.

Hello ipage

Below is a list of issues faced by url: arvcollege. Ca website since july 16 (7 days).
Homepage
WWW.ARVCOLLEGE.CA images size has been changed looking bigger and labels shifted in the middle of pictures.

1. The image appears bigger and not normal: http://www.arvcollege.ca

2. From the home page image "admission" link again been reverted not connecting to the online application form. We fixed it but july 22 after 10 pm its changed.

3. Home page "news" image appears bigger and not connecting to news page and reverted to old link http://www.arvcollege.ca/recruitment-partner/ which is incorrect
4. Update information on this link image been removed by your ipage staff http://www.arvcollege.ca/recruitment-partner/

A. Links appears on every page of the website. Attach is screenshot; start appearing from july 19th till the meta.


B. Backend website login was http://www.arvcollege.ca/wp-ba - since 2013 but been changed to http://www.arvcollege.ca/wp-login. Php? Loggedout=true by ipage staff

What you have furnished is a complete lie. My server is not "weblink.in" our server is ipage please stop this week after week of insanity from your service team and fix the problem

I have attached a photo of the page that ipage directs me to when I am logged onto the ipage website. I put the following in another email to ipage the page that ipage sends me to:
Nothing that you have stated has cured any of the problems. When I launch onto ipage, and then select server control center and the page opens, then I select launch cpanel and the page that continuously keeps coming up is the one I have attached to this email

Please find the problem and correct it.

Health & longevity to you and yours,

David tippie - director, president, nature-o-path-author-inventor-builder
Color perfect co. Inc., dba, "aging younger"® anti-aging clinic
4300 n. University dr., suite c 200
Lauderhill, fl 33351
Phone: [protected]
Cell: [protected]
Website:www.AgingYounger.net
Email: [protected]@agingyounger.net

The email from ipage support that is totally false is the following:

—
On thu, 5/31/18, ipage wrote:

Subject: information is required regarding your recent contact to ipage
To: [protected]@yahoo.com, [protected]@agingyounger.net
Date: thursday, may 31, 2018, 1:10 pm

Hello,

Unfortunately, this is not something we can simply fix for you here. When accessing links using ip addresses and https, it will always throw security warnings. The link from the control panel through launch cpanel, loads up the link below:

https://198.57.215.164:2083/

Since this is routing through https and an ip address, the security certificate on the server is not considered trusted. This will happen because either the certificate has a self signed certificate, and thus not trusted. Alternatively, the certificate may be valid, but certificate authorities do not sign certificates for ip addresses, so the address would mismatch. We can get you a link that will access cpanel without warnings using the server hostname. Cpanel provides free certificates, but in order to do that, the server hostname would need to route to the server ip here.

Your current server hostname appears to be server. Agingyounger.net but it's not set to route to the server here. Further, this is using third party dns records, so we are not able to add this for you. Please create the following dns record through your current provider, which appears to be "weblink.in"

Server. Agingyounger.net. 3600
In a 198.57.215.164

After this is added, we can re-push a new certificate and the link below will work without warnings. This link will not work right now at all, since it doesn't route to the server ip, and after the dns updates it will still display warnings until we get the certificate signed.

https://server.agingyounger.net:2083/

Let us know when the dns records have been added and we'll review to see if we can get the certificate pushed
Live.

Thanks,
Blake w.
Vps/dedicated administrator

I have several websites under ipage. Everytime I upload updates, there is always an error message that my username/password is incorrect and that I have so many tries uploading with the "wrong" username/password. the truth is it was my first try yet, the error message would appear. I would contact them (chat - it takes time with the phone) and would undergo a series of checks only to be informed that the error is not with them. I find it crazy - they can remove their so called "safety feature" because they have blocked me because of the so-called numerous tries/retries with erroneous username/password. this has happened many times. I cannot upload all the updates to my 7 websites. I feel like an idiot. I have messaged them that I will transfer web hosting so I was asking them of the details and records needed to transfer but still, there is no answer. I would like to seek help to a higher authority on this.

I have been warned that this scam site will secretly renew your hosting when you already turn auto-renew off, but I wasn't aware that they will do it A FEW MONTHS after the cycle end when you're least expected.
I have previously stop using their service and turned all auto-renew off. Since I already saw comment on them secretly charging your card, I checked my statement closely for a few months, until I got busy and forgot about them. That's the biggest mistake. Apparently, now their scam tactics including secretly turn on auto-renewal months after your cycle end, and charging your card when you're least expected. My fault for not checking my statement every month, but this is really sneaky and should be illegal since I already unsubscribe.

Oh, to go back to why I turn off auto-renew and left them? Basically one day they shutted my site down, claimed that my site has been infected, then told me that I need to pay a lump sum to get it removed, which, basically is an extortion (I used their build in script installer to install Wordpress, not even managed to upload any content). So basically I told them to ** off, log in to make sure that the auto-renewal is off, then move on. When the renewal date is close by, I found that my site has long been re-activated, and auto-renewal turned on, hence lead to the beginning of this review.

If you look for a great web hosting service then iPage is the worst place for this.
Yes, their ads look very attractive, their packages are very nice. But it's just one big illusion. In fact, the shown prices are fake and they will ask for more as soon as you pick one of the packages. It's very sneaky and I have no idea how they are still in business using these lame financial schemes.
Don't deal with them. Look for more.

February 11, 2017

I) received an invoice for hosting via email and paid it,

ii) I received an invoice for domain via email, and when I attempted to make a payment on-line, using the same credentials, I was denied access,

iii) I called support number, indicated on IPage site, and explained the situation. I was told that without the correct login credentials, I would need a court order to gain access, and was referred to their compliance department.

Iv) compliance department requested that I send a copy of my drivers license, showing the address consistent with the address, when the account was opened. I provided a copy via email.

V) I followed up with a call to compliance, and was told the address on the license was different than the one used when the account was opened 4 years ago, and I would need a court order.

Vi) I contacted IPage security that conducted a scan on the account and reported "malicious activity", but could not find more than 11 files. This should have been about 30 thousand files.

Vii) I followed up with compliance that indicated they found another account with the login credentials that I had been using, and provided a different Url. Instead of planet2learn.com, it was ipg.planet2learncom. I attempted to goto that domain, but was denied access.

viii) I spoke with customer support that indicated they were trying to locate the file (website code), but had not been able to locate anything. They indicated that someone would get back to me.

ix) I received an email from compliance, indicating the domain was being utilized by another party, and I was not an authorized party.

x) On the basis of the email, I filed a criminal complaint with the state police, and was encouraged to also file a report to the local District attorney's office. I intend to do that on Monday. I have also contacted corporate counsel and advised them that IPage was unlawfully utilizing our domain, and had allowed another unidentified party to use the domain. Counsel indicated they will file a claim in local court of common pleas for $20 thousand (cost of the website) and lost revenue resulting from disruption of business.

Today 01/08/2015 I was finally able to talk to a decent guy at the iPage billing who agreed to refund automatic hosting fee of $155.40 out of $189.38. It was not all and refused to refund $33.98 but it helps. I was always calling late afternoon or evening. This nice guy was available before 8 o'clock in central standard time. f you have been rejected or unsuccessful to get a refund, try early, it might work. In retrospect, it is, at first, shocking to see someone debited three times out of your bank account without authorization. Because you have no idea what were they for. In the iPage's case, all these turned out to be automatic renewal fees. I told them that I had never selected automatic debit at the time of account setup. iPage said it is automatic renewal for every one first time. iPage controls customers too much! Why can't they give us a choice? Why can't they notify by email what the debit was for?

This company forces you into auto-pay renewals for their web hosting. Then when the renewal comes, they AUTOMATICALLY charge you for ALL of their services whether you use them or want them. As a result, their minimum $15.95 service will cost you almost $500 when they renew, and you cannot stop it. You can only cancel auto-pay by phone (and this is a web hosting company), and they put me on hold for almost 45 minutes, then gave me a horrific battle to turn off auto-pay. I finally just cancelled my credit card to escape these scu%bags. These people are CROOKS - STAY AWAY!

I have a deal with Advance Tax Preparation. I have three clients, who hired me to make their tax preparation. I spoke with the manager and he said that they would do it within 2 weeks. I made the account and said to provide all copies of the documents there. But they deactivated my account and I couldn’t get access. I emailed them and called, but my efforts were useless. My clients are angry and I don’t know how to receive these copies. Be aware!

I had signed up for a domain name in 2013 for about $12.00. Renewed it the first year, 2014. In 2015, I transferred the contact person and received notice that someone, not the person as contact person, had cancelled the domain name. Since September of this year, I have contacted this company 3-4 times. Paid more money and still had my domain name placed in redemption costing me more money to retrieve. The staff knows they are screwing you out of more and more money.

I got mail from them indicating free gmail with signing up to their service.
I contacted their customer support to confirm the offer they told its available.
I tried registering they held up registration for like two days to verify my identity.
After registration I was unable to find the offer I asked their support they told its available with $2.00 per month plan only after explaining that I got mail from them and your support told its their they created support ticket and told me "I apologize for the inconvenience. Currently, we are experiencing the issue regarding the Google Apps Free Product. Our higher engineers are working on this issue. Once the issue is fixed, we will get back to you. " I waited for 10 days for their reply got frustrated and contacted them again now they told its not available for free.

I am absolutely beside myself. I just paid $40 to these goons for having NOT protected my Web sites from a hacking attack -- for extra "security" -- and did NOT receive the e-mail promised, giving me the phone number for this service so that I could check the status of my cleanup and restore. So I called this morning. After half an hour on hold, I got patched in to the "next available agent, " only to be hung up on when I complained POLITELY that I thought it was not a good thing for a service-based business keep someone on hold that long, that perhaps they could hire more people to take these calls during "these hours, " as he put it. Click! And they're gone. I am now on hold for ANOTHER 30 MINUTES, as punishment for my complaint! I was so happy with the service I was given last night, saving my Web site from ruin. It was by far the most professional I have ever received from this company. And now . . . I get this. Whoa. I think I'm willing at this point to just cut my losses, pay double to migrate my site to another Web hosting service, and just GET OUT OF HERE. But of course, they're holding my Web sites hostage at this point, so I have to make nice until I can bluff my way out of this situation. NEVER, ever do business with these people! I have finally learned my lesson.