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iWin.com

iWin.com review: dangerous game site 8

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8:07 pm EDT
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For anyone who loves to play games on the internet I want to warn you of one place to stay far far away from. The place is called iWin. I had played on there site for about 6 monthes when my computer crashed. I had DSL and I had antivirus ware on my computer. When I contacted iWin I was told that it was my antivirus that had made my computer crash and that they were not to blame for my computer crashing. I paid the $200 dollars to have the hard drive replaced. Then when I went to pick it up from the repair shop I found out that iWin was a big problem for everyone. My brother also lost his computer and so did my parents when they had iWin. Please don't go to a place like theirs it will end up costing you a whole lot more money.

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8 comments
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markusiwin
San Francisco, US
Sep 16, 2009 6:54 pm EDT

I am sorry that this particular individual garnered the perception that iWin.com is an unsafe game site or responsibile for their hard drive failure. As I do not have any information about this individual's support ticket history, I cannot comment on any information that they were provided. I can point out that our site attracts millions of visitors and successful downloads of our products. Besides internal testing that takes place, we are also independently scanned and approved daily via McAfee SECURE to ensure that our users do have a completely safe experience on our website. We invite those with questions or concerns to visit our Customer Care support portal at http://support.iwin.com. We have a vast array of knowledge base articles and accept support tickets to assist with the most common technical issues that visitors of our site may encounter.

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LilaAuster
Sherbrooke, CA
Oct 21, 2009 1:35 pm EDT

@markusiwin: Well, just to be fair, this person is not the only one who has the "perception" that iWin is unsafe. Just try to google iWin along with words like scam, fraud, malware, virus, etc. and you will find several entries of people who had problems like these with your free games. I have used iWin for only a few days and uninstalled it yesterday after my antivirus alarm me while downloading a game with a nice little trojan in it ;) I sent a ticket ti iWin and their "solution" that they suggested me was to turn my antivirus, firewall and windows defender off while downloading.. Needless to say that it sounds fishy to me, especially since I NEVER encountered any problems like these with the other sites I regularly use like Big Fish and Zylom.

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ANN BRETZ
ST. LOUIS, US
Mar 08, 2010 4:23 pm EST

l have a cd that was sent to me from iwin ibought this game from iwin . lhave the cd with jewels quest mysteries with is fine on my computer lt plays great . And the other one is jewel quest solitaire 11 and thats where i have my problem l can play it and won, t start from the beginning and adds come up to purchase this l have allready bought twice and i would like to play the game without as my own game please help annbretz54@yahoo.com

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Miriam S
Rochester, US
Mar 16, 2010 9:48 pm EDT

i have been playing JQOP for a long x, & 4 the last wk, my board wont show scores, & wont allow m to go to silvers level, anyone out-here having this problem or had it, anyone has hints on how to repaired, I was told to restart PC, which I did, to erase browse history, I did, I am @ my wits end.. HEPL, please,

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markusiwin
San Francisco, US
Mar 17, 2010 2:33 pm EDT

Ann, can you please visit our support portal at http://support.iwin.com for assistance. There is a Knowledge Base article you may reference called "Why am I receiving the error message "Your Free Trial Has Expired" on my already purchased game?" with instructions to successfully activate your game. Thanks.

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Betty Viveiros
Warwick, US
Sep 20, 2010 12:42 pm EDT

I played on iwin a few years ago, won a ton of stuff, money, hats, mugs etc. The only thing they ever sent me was a scarf. Try to reach them for a long time, no luck. So much for winning.

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debbie gallagher
Keansburg, US
Oct 19, 2010 9:33 am EDT

i purchased an iwin gaame in target store jewelquest heritage the game would not give me a certain puzzle piece needed to continue playing game till end twenty dollars wasted do not buy this game and target will not refund my money back endlesword at yahoo.com

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MAGGIE PEGUES
Atlanta, US
Jun 05, 2012 11:21 pm EDT

i AM AN IWIN MEMBER AND i HAVE PURCHASED SEVERAL GAMES. NOT ONE DID i RECEIVE A GAME ONE A MONTH FREE OR WAS ALLOWED TO PURCHASED A GAME FOR $3.49. i HAVE PURCHASED MAHJONG QUEST 2 AND 3, JEWEL QUEST HERITAGE AND TREASURES OF MONTEZUMA. PLEASE LOOK INTO THIS MATTER. SINCE I HAVE NOT BEEN ALLOWED TO GET 10 PERCENT OFF ANY GAME I PURCHASED AND NO FREE GAMES HAVE GIVEN TO ME i WOULD LIKE MY FREE GAMES AS THE MEMBERSHIP SAYS. MY EAMILADDRESS IS JUICYBOOTY53@YAHOO.COM AND MY NAME IS MAGGIE PEGUES.

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