jiobit’s earns a 5.0-star rating from 6 reviews, showing that the majority of parents and caregivers are exceptionally satisfied with child safety and location tracking experience.
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Jiobit has been charging me for a monthly subscription for the past year and they refuse to cancel my monthly subscription
Jiobit has been charging me for a monthly subscription for the past year and they refuse to cancel my monthly subscription. Ive sent them multiple emails that I want to cancel my subscription but they dont reply to any of the emails I send them. Ive been getting charged $14.34 for the last year.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have tried on multiple occasions to set up my Jiobit that was purchased as gift from my mother
I have tried on multiple occasions to set up my Jiobit that was purchased as gift from my mother. Everytime I initiate set up it states I have to contact them since it was purchased as a gift.. but they never reply or reach out with a resolution. My mother has paid for 6 months service and I have yet to complete the setup process meanwhile she is being billed.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have contact support multiple times to cancel my automatic monthly subscription and have received no answer
I have contact support multiple times to cancel my automatic monthly subscription and have received no answer. I'm being charged month for a service that I can not get them to stop. There is only a support email given, the phone number says it is not accepting calls. I would like my service canceled and a refund of any additional charges since I sent my first request on August 24.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is jiobit Legit?
jiobit earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for jiobit. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
jiobit resolved 100% of 6 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
A long registered date for jiobit.com can be seen as a positive aspect for jiobit as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of jiobit's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Jiobit.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Jiobit.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
jiobit as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up jiobit and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Jiobit.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Jiobit.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from jiobit.
However ComplaintsBoard has detected that:
- jiobit protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to jiobit. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
My jiobit gps device caught on fire while charging in my home
My jiobit gps device caught on fire while charging in my home. We caught it early enough that we were able to unplug it, but it could have caused a house fire. I let the company know and it took 2 days to even get a response. The response was that it mush have been wet. It was not wet and the device is advertised as being water resistant. I canceled my service but am upset they didnt take such a major safety concern seriously.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have made over 3 attempts to cancel this monthly $8.99 plan since 8/4
I have made over 3 attempts to cancel this monthly $8.99 plan since 8/4. I have attached just partial proof below. I have not only contacted the email listed on your website but also the direct contact I had with payment issue in 2018. I am demanding a refund for every month following. I will be moving forward providing proof of the fraudulent charges made by Jiobit following my first request to cancel. *** subscription ID
The complaint has been investigated and resolved to the customer’s satisfaction.
On August 7, I purchased their GPS
On August 7, I purchased their GPS. I got an email that they were behind d/t covid (isnt that always the excuse?) but I should get this by the end of September. On September 19, I requested the status of said order. On Monday, I get a message from *** that Ill have a tracking # by the end of the day. That didnt happen. She apologized and so? She could have given me $ back but nope, so here we are with no item, no tracking # and no discount. I tried calling. They don't answer their phone.
The complaint has been investigated and resolved to the customer’s satisfaction.
jiobit Reviews 0
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About jiobit
One of the key advantages of Jiobit is its long battery life - it can last for up to a week on a single charge, with real-time location tracking that updates every few seconds. This means parents can be confident that they will always know where their child or pet is, no matter what the day has in store.
Another feature of the Jiobit tracker is its small size and lightweight design. The device can be easily attached to a keychain, belt loop, or backpack, making it virtually invisible to children and pets. The companion smartphone app allows parents to set up safe zones and boundaries, so they can be alerted immediately if their child or pet wanders too far.
In addition to location tracking, the Jiobit system also includes voice chat and two-way communication. This feature lets parents speak directly to their child or pet through the tracker, which can help to ease anxiety and provide reassurance.
Overall, Jiobit is an intuitive, reliable, and user-friendly GPS tracking solution that provides total peace of mind for parents and pet owners. With its advanced features and technology, it is sure to be an invaluable tool for keeping loved ones safe and secure.
Overview of jiobit complaint handling
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jiobit Contacts
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jiobit phone numbers+1 (855) 546-2848+1 (855) 546-2848Click up if you have successfully reached jiobit by calling +1 (855) 546-2848 phone number 0 0 users reported that they have successfully reached jiobit by calling +1 (855) 546-2848 phone number Click down if you have unsuccessfully reached jiobit by calling +1 (855) 546-2848 phone number 0 0 users reported that they have UNsuccessfully reached jiobit by calling +1 (855) 546-2848 phone number+1 (630) 292-8349+1 (630) 292-8349Click up if you have successfully reached jiobit by calling +1 (630) 292-8349 phone number 0 0 users reported that they have successfully reached jiobit by calling +1 (630) 292-8349 phone number Click down if you have unsuccessfully reached jiobit by calling +1 (630) 292-8349 phone number 0 0 users reported that they have UNsuccessfully reached jiobit by calling +1 (630) 292-8349 phone numberCMO
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jiobit emailslindsay@jiobit.com99%Confidence score: 99%Executivepress@jiobit.com98%Confidence score: 98%Communicationsupport@jiobit.com97%Confidence score: 97%Supportsales@jiobit.com96%Confidence score: 96%Salesdeletemyinfo@jiobit.com95%Confidence score: 95%Supportmarketing@jiobit.com73%Confidence score: 73%Marketing
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jiobit address30 N La Salle St Ste 2630, Chicago, Illinois, 60602-3358, United States
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jiobit social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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