JollyChic.com’s earns a 1.1-star rating from 168 reviews, showing that the majority of online shoppers are dissatisfied with their purchases.
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Mixed Experiences with Jollychic: A Customer's Perspective
As a potential customer considering shopping at Jollychic, it's important to be aware of the mixed experiences shared by other customers. While some have expressed satisfaction with their purchases, others have faced challenges. For instance, one customer mentioned receiving defective items and facing difficulties with refunds, highlighting concerns about product quality and customer service. On the other hand, there are positive reviews praising the variety of products available. It's essential to approach shopping at Jollychic with caution, considering both positive and negative feedback to make an informed decision.
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Pros
- Diverse fashion selection
- Competitive pricing models
- User-friendly website interface
- Regular promotions & discounts
- International shipping options
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Cons
- Limited brand recognition outside MENA
- Inconsistent product quality
- Customer service complaints
- Shipping delays and costs
JollyChic.com Complaints 167
delay of my order
Dear: Sir
Good Day;
Refer to the above mention subject I have requested order through your market App order reference number # JA211218141114975729660 confirmation time 18/12/2021 payment done same time and till today its showing under preparing.
I need clarification for delay and delivery confirmation date.
Regards
My last Statement
Dear
Jollychic Team I was the Old Employees on Jollychic Understand the Response UBS. There told me to transfer my Iqama, when I Transfer to the new jollychic Since 4 week I didn't get any payment
Items and delivery service
Items are not same as described. Totally different and quality very bad. And the delivery service is even worse. I want to return my shipment but the service company is not providing any contact number and no pick up service. What to do know.
Desired outcome: Worst service
Is JollyChic.com Legit?
JollyChic.com earns a trustworthiness rating of 1%
Stay away! We strongly recommend avoiding JollyChic.com.
With only 2% of 1 complaints being resolved, JollyChic.com slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.
There was some difficulty in evaluating or examining the information or data present on the jollychic.com, an be seen as a negative sign of its legitimacy. This could indicate that the site is hiding information. Consider the potential risks involved in engaging with a website if you're unable to analyze its content.
SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
We conducted a search on social media and found several negative reviews related to JollyChic.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for JollyChic.com. The company provides a physical address, 8 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- JollyChic.com has registered the domain name for jollychic.com for more than one year, which may indicate stability and longevity.
- Jollychic.com you are considering visiting, which is associated with JollyChic.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Paid online and orders not arrived!!!
I ordered last November 11, 2021 and paid online but till now i haven't received my order and no update till now regarding the status of my order. Just give back my money! This is not acceptable for costumers like us. And i notice also they make a return status of my order which i haven't received any of my orders and they require me to fill up the shipping method and so with the tracking number in which i dont have details. Jollychic company please do something about this. This is my first time to encounter this from you and this is so disappointing. If this issue will not be solve we can complain thru the ministry here in the kingdom who are responsible about this matter.
I am complaining about the service of jollychic. I paid 4 weeks before till now I didn't receive my order. Give me back my money.
I have order shoe from jollychic application. I paid 4 weeks before till now I didn't receive my order. Give me back my money.
I have ordered in jollychic on 24/10/2021 after 12pm. my order - JA211024171155160661170
Its been a long time I am waiting and no any updates about the order.
I have paid already. I called the contact number in the tracking page, but its not correct.
I am very very sad and disappointed in your service.
Please call me. My phone number is +[protected] (Saudi Arabia jeddah)
Sambhu Unnikrishnan
Desired outcome: Money or my ordered items
Your shiping company is too lazy and irresponsible to customers
One month ago delivery don't come to my address
I haven't receive my order yet
Please i need my order it's almost a month. It haven't arrive yet. What's wrong?
Return services
I have returned some items through aramex and the items has been received by the warehouse in Riyadh but still it giving me in transiet in the app
I want need to return
I want need to return wifi is not a good camera is not a clear plz plz plz I need want to return
Delivery
My shipment showing cancelled and mentioned No answer. I've clearly mentioned regarding my availability to the one who message me. Never expected so fast will cancel my order. Was hatred experience and never received a call neither replying back to messages. Want to just make sure whether I will receive my goods or I need to forget about my stuffs.
I order online paid in my visa acct.. 2 weeks until now no respond to may order. I want a answer.. How long it will I receive my order???
I order I want a answers to may problem .. How will I contact to know want happy
Desired outcome: To get my order
I need to cancel my order, this is number:JA210428162810743387780
I add an Items.
Smart phone note28u wifi network not good camera not clear
I recive 8th feb 2021 but have some technical fault wifi range not proper camera and flash light not good 8gb raam but not running fast 8gb ram 256 hd
Desired outcome: Need to replace
Product
I did not receive my order until now. The arrival date written on the website was different. I hope you can make a solution for this. This is my logistics #:[protected]. Thanks.
Desired outcome: Delivery of my products ordered.
Item return
Hi Team,
There are three items to return.
Return No:[protected]
But I didn't get any call or confirmation from Logistic Company(Asbaq Express).Nobody receive my call on their contact No:[protected].
There Stop 🛑 the company Jollychic and terminate all the Employees
Missing order and poor attitude of EsnadXpress delivery service
I made 6 sets of online orders from Najran Saudi Arabia with logistic numbers as follows: [protected], [protected], [protected], [protected]. [protected], [protected].
I have not received package [protected] and [protected]..
Moreso, the package [protected] has been off tracking online without showing it has been delivered to me..
Kindly also ensure the EsnadXpress delivery service men are more customer oriented. It is not proper for customers not to receive their delivery at their address but have to be chasing after delievry men all over town to collect their package.
Thank you.
Desired outcome: I want 2 of my packages delivered today 13th. LOGISTIC NUMBER [protected] and [protected]
Size very small
Please i want to return an items and I can't make it
Please any one from customer service contact me and help me quickly
Android 9k smart TV box
Order made in 15 Dec under Black Friday promotions, order delivery est 18-21 Dec. No delivery until 22nd Dec and received cancellation intimation today.
This is unacceptable and tantamount to misleading advertisements liable for action under Saudi Min of Commerce Ecommerce regulations. I will proceed with complain under such is order not delivered.
Desired outcome: Expecting revocation of cancellation of order and delivery fully in good condition . Order conditions did not subject it to availability
My shipment is not receive
Shipment number 5110979458
Is not deliver to me since 20 days
Hi Iam jisna philip .My shipment not yet recive . Please do the need ful
Service
I ordered from JollyChic on the 23rd of November and the estimated time for arrival is between 7-9th of december
But until now I didn't hear anything about my shipment! And the application didn't update the tracking shipment
Can you inform me where is my shipment right now? And when it will deliver?!
Please faster as much as you can in the arrival
The logistics number is [protected]
Thank you.
About JollyChic.com
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1. Log in or create an account:
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3. Writing the title:
- Summarize the main issue with JollyChic.com in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with JollyChic.com. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the company's response.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
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Ensure to follow these steps carefully to effectively file a complaint or review about JollyChic.com on ComplaintsBoard.com.
Overview of JollyChic.com complaint handling
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JollyChic.com Contacts
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JollyChic.com phone numbers150 0662150 0662Click up if you have successfully reached JollyChic.com by calling 150 0662 phone number 49 49 users reported that they have successfully reached JollyChic.com by calling 150 0662 phone number Click down if you have unsuccessfully reached JollyChic.com by calling 150 0662 phone number 15 15 users reported that they have UNsuccessfully reached JollyChic.com by calling 150 0662 phone number53%Confidence scoreIndonesia+1 (800) 723-0597+1 (800) 723-0597Click up if you have successfully reached JollyChic.com by calling +1 (800) 723-0597 phone number 0 0 users reported that they have successfully reached JollyChic.com by calling +1 (800) 723-0597 phone number Click down if you have unsuccessfully reached JollyChic.com by calling +1 (800) 723-0597 phone number 0 0 users reported that they have UNsuccessfully reached JollyChic.com by calling +1 (800) 723-0597 phone numberUSA and Canada1800 467 9741800 467 974Click up if you have successfully reached JollyChic.com by calling 1800 467 974 phone number 4 4 users reported that they have successfully reached JollyChic.com by calling 1800 467 974 phone number Click down if you have unsuccessfully reached JollyChic.com by calling 1800 467 974 phone number 5 5 users reported that they have UNsuccessfully reached JollyChic.com by calling 1800 467 974 phone numberAustralia800 014 8148800 014 8148Click up if you have successfully reached JollyChic.com by calling 800 014 8148 phone number 3 3 users reported that they have successfully reached JollyChic.com by calling 800 014 8148 phone number Click down if you have unsuccessfully reached JollyChic.com by calling 800 014 8148 phone number 8 8 users reported that they have UNsuccessfully reached JollyChic.com by calling 800 014 8148 phone numberUnited Kingdom+86 57 187 209 378+86 57 187 209 378Click up if you have successfully reached JollyChic.com by calling +86 57 187 209 378 phone number 5 5 users reported that they have successfully reached JollyChic.com by calling +86 57 187 209 378 phone number Click down if you have unsuccessfully reached JollyChic.com by calling +86 57 187 209 378 phone number 9 9 users reported that they have UNsuccessfully reached JollyChic.com by calling +86 57 187 209 378 phone numberChina+965 22 200 089+965 22 200 089Click up if you have successfully reached JollyChic.com by calling +965 22 200 089 phone number 11 11 users reported that they have successfully reached JollyChic.com by calling +965 22 200 089 phone number Click down if you have unsuccessfully reached JollyChic.com by calling +965 22 200 089 phone number 9 9 users reported that they have UNsuccessfully reached JollyChic.com by calling +965 22 200 089 phone number10%Confidence scoreInternational & Kuwait+962 791 773 000+962 791 773 000Click up if you have successfully reached JollyChic.com by calling +962 791 773 000 phone number 13 13 users reported that they have successfully reached JollyChic.com by calling +962 791 773 000 phone number Click down if you have unsuccessfully reached JollyChic.com by calling +962 791 773 000 phone number 7 7 users reported that they have UNsuccessfully reached JollyChic.com by calling +962 791 773 000 phone number30%Confidence scoreJordan+966 138 928 999+966 138 928 999Click up if you have successfully reached JollyChic.com by calling +966 138 928 999 phone number 49 49 users reported that they have successfully reached JollyChic.com by calling +966 138 928 999 phone number Click down if you have unsuccessfully reached JollyChic.com by calling +966 138 928 999 phone number 25 25 users reported that they have UNsuccessfully reached JollyChic.com by calling +966 138 928 999 phone number32%Confidence scoreSaudi Arabia
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JollyChic.com emailsservice@jollychic.com100%Confidence score: 100%Supportafter-sale@jollychic.com99%Confidence score: 99%arab@jollychic.com77%Confidence score: 77%toafter-sale@jollychic.com77%Confidence score: 77%
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JollyChic.com address2 Xiangmao Road, Buliding1, Floor 3, Hangzhou, China
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JollyChic.com social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024
Recent comments about JollyChic.com company
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