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I ordered a loose stone "in stock" and over 2 weeks later it hasnt even shipped out, i kept trying to ask whats going on they just would say it never shipped but they didnt know why and theyd 'look into it' but they never contacted me back. I dont even think i will get my money back. beware of this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
JTV promised to ship a Valentine's Day gift ring. It was never shipped and no reason given as to the status. The day before Valentines Day, they e-mailed that there would be a two-week delay with no reason for the delay. Their methods are underhanded and they couldn't care less, altho they continued to say "we're going to help you with this." All unprofessional and shabby treatment to their customers. They're the worst and I encourage you to avoid doing business with them. There are lots of other places to buy quality and not be ripped off.
JTV is and always will be bottom feeding scam artists. They target customers that just do not know any better and like shiny things. Jewelry is better left to professionals, not scamming TV types. Order at high risk of receiving junk jewelry that wouldn't pass for a childs vending machine. Goods are mass produced overseas. I took a sterling ring she had bought to my metal broker, on analysis it was base metal plated with silver marked .925 and an obscure mark. When confronted JTV simply said it was a proprietary metal. They scammed my elderly mother out of thousands before I found out. Buyer beware. Had them on the phone at one time. I about came out of my skin when they said I should be watching her purchases. Another particular case, she set out to order a single ring but ended up being upsold with the promise of free rare gemstones as a gift.. ended up with a suite of junk and a bunch of free worthless pebbles.. beware beware beware. AND BY NO MEANS GIVE THEM AN ACCOUNT TO COLLECT FROM!
I just dont understand why people are still buying that trash from jtv. Knowing what what kind of crooks are behind jtv. Reading the the complains. And still keep buying from jtv.. Till the finaly find out. The have been ripped of all along.. And then come crying, thse people deserve being ripped of. The are being warned. Over and over. Stay away from jtv. You will get eipped of 24/7 1000 % and this is fact... Jtv has been known to steal the amount of $ 749.49 out of a wells fargo debit account. All in 2 days time.. At different times.. And different prices. Wells fargo wanted to file a law suit against jtv if that stolen money was not returned at once.. The whole amount was returned. By jtv plus the offered to replace a lost stone for free. When the lady had purchased a ruby ring with small tansanite. She deckined. All she wanted is. To get her money back. She got a new card. With new numbers... Warning... Stay away from jtv. You will be scammed and ripped of by those crooks on jtv. Jtv should be thrown of the air. For good.
11mm Multi-Color Cultured Freshwater Pearl & Topaz Rhodium Over Silver Earrings Set With Jackets, do not purchase, the jackets do not come off so that you may use with the other sets. Now, I have 4 earrings that are worthless.