Menu
Login
I ordered vitamin after viewing an infomercial, I ordered from the juvenon website the ad was for a "free 30ds" shipping charges only, after placing my order I was gvn the option to have product shipped every 30days automatically charging my credit I opted out, then about 24hrs later there was a mssg on my cell phn which was from "Juvenon"sttng you received this mssg because of an order you placed from a tv ad and I did not need to do any thing further..Then the next day I received the same mssg again on my cell phn with the same 800# ani, so I called the phn number and rcv'd a recording, I left the message sttng if I didn't need to do anything further why do you keep calling my phn nmber? Someone from the company called me back to offer me something else for $19.95 speaking in a fast mode so as to confuse me, at which time I vigorously declined the offer telling the person at least twice in a stern tone that I did not want my cc charged and ws not interested in the offer...Then 3 weeks later after checking my bank acct I see a chrg from the Juvenon Inc for approximately $36 and some change I quickly called to stop the charge as well as complain and ws advised to refuse the package when it arrived and when item ws rtrnd unopened my acct would be credited...Buyer beware!
The complaint has been investigated and resolved to the customer’s satisfaction.
I received an item in the mail from Juvenon that I did not order, a 30-day supply of their supplement. I have never done business with this company. The company claims that I ordered it over the phone on a certain date. I did not! My credit card was charged $9.95. A customer service person said she would put a note in my file.
The paper work with the item did not indicate a charge of any kind, so ones first impression was that it was a complimentary item. It did indicate that further bottles of supplement would be sent, if I choose to continue.
"I never made an order." I kept repeating, but it made little impression. I closed my credit card account with the bank, and they are investigating for fraud. I have disputed that charge with Juvenon. I have said that I will return the item, if they pay the shipping, they have not replied. I can only assume that my CC information was obtained by fraudulent means.
Wow! What a creepy outfit! This is a lot of aggravation for $9.95.
Juvenon SCAMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM!