Kaplan University review: academic advisor position 62

I just signed the petition "Tell Kaplan & The Washington Post: Stop Cashing In On Low-Income Students" and wanted to see if you could help by adding your name.

Our goal is to reach 50, 000 signatures and we need more support. You can read more and sign the petition here:

http://www.change.org/petitions/tell-kaplan-the-washington-post-stop-cashing-in-on-low-income-students

Thanks!

It can be worse, I had horrible problems at UOP. I switched to GCU and have no problems now. They're traditional and a really good school. Go to my counselor if you need to switch or just have questions about changing schools. She can help you. She's awesome! Her number is [protected].
-Rebeccah W.

I have had many issues wit Kaplan University. First let me start by saying that I enrolled because they (so much) advertised about their portfolio development class and the students being able to use lifetime experience as credits... huge rip off there. This class is way over priced, and at the end they might not even use the portfolio we create. Huge misleading!
Second complaint I have is in regards to financial aid not processing my documents, (TWICE), and after I decided to withdraw for Kaplan, I had a huge balance due, since my paper work sat on somebody's desk without being processed.
Kaplan University needs to have some type of discipline done to them, or even a class action law suit. It is not ok for them to keep on misleading people this way. My credit is now showing a unpaid loan from Kaplan, and the finacial aid will not do anything about it.
If anyone out there is in the same boat, drop me an email, or comment, maybe we can team up in order to do something about this.

I have dealt with the same problems, and some. The financial aid department at Kaplan used my personal information to obtain loans in my name through CitiBank without my permission. I didnt even need the loans because I am a single mom and was approved for grants from the Dept. of Education. Kaplan 'double-dipped" in order to get my tuition paid to them twice, and because of that, a collection agency for CitiBank just confiscated my entire income tax refund this year, over 6, 500. when it should have been KAPLAN who should have had to pay them. I never saw a penny of any of the grant money or the loans they made when a portion was supposed to be sent to me for expenses. They are a criminal institution, not an educational institution, and they need to be stopped. I can be reached for further discussion at tarasherrie@comcast.net. --Tara S.

My Email is melissacross52@yahoo.com. Please get in touch with me. Kaplan is trying to get $1779 out of me when in fact those funds were cleared. The first excuse they gave me? My citizenship was in question. When that didn't fly? They never got approval for the loans. They aren't getting a dime from me and I wanna take these SOBs to court!

I am currently enrolled at Kaplan for an Associates in Accounting and I am very pleased with their services. I understand that not everyone can be pleased in any business, but I wanted to share a positive comment towards Kaplan. I have had technical issues with my own computer and they were able to fix it through a short phone call with no problem to their technical support line. I had an academic advisor that called me every week just to make sure I was doing fine for the first two terms then once every two weeks until I felt comfortable on my own. The professors are great, the work is comparable to other schools, and the cost is also comparable. I have had a great experience and would recommend their services to others.

Graduated from Kaplan in 2017 with a balance which was paid with a loan from Citi. Completed my MSN 2017 and requested my transcripts in April, found I had another balance. I was told this was from the BSN. Already paid. Second request, now need permission for higher review and why. Received an email from an omnibudsman. I guess this person is performing that review. I requested a full accounting of my account, not the mess from the web site. Have not got that. They wrote off the balance and sent it to collections, now on my credit report. Sad.

The best place to start is a bit of background on myself. I am 49 years old and have been on total disability for over 10 years. Iam bipolar 1, PTSD, panic disorder etc.. I spent many years under doctors care. I actually had reached a point that i had begun to feel better and wanted to make an attempt to go to school and eventually return to work.

When I spoke with Kaplan, I was totally honest and told them everything about myself. I asked them if they wanted letter from my doctor etc.. and other dccuments confirmsing my disablity and limitations. They told me no and just do not tell anybody, and none of this information would hold me back from my career choice of beooming a probation officer.

I was to discover on my own that the above is not true. Due to my limitations/disablility/meds etc...that I would not qualify for a probation officer. Then none of my credits would transfer to another school etc..In turn the 3 years I spent at kaplan is totally useless and they took me for a ride.

The recruiter from Kaplan took my desire to have a normal life. Work, earn my own way and be independent and kept telling me this was all possbile etc.. I trusted, took a leap of faith and now have a broken heart.

FYI the FA reps at kaplan are not stoners they just do not like to deal with the bs that the "students" always complain about if you hate kaplan so much drop out! why continue and keep complaining because belive me they are talking about you once you are off the phone and will do nothing for you if you are a ### just remember that!

Wow... you must be one of the Kaplan reps, huh? Just goes to show you they are in fact incompetent. I like how the city you are from isn't even spelled right! haha... We "belive" you... you guys are a bunch of gossip queens. Way to do your job. Kaplan University sucks and this idiot just proves it.

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I know it is hard but i have to try and believe i can

Kaplan actually stepped up to the plate and investigated this matter, after Dan Golden from the Bloomburg's Press printed a story on it. The have handled the situation fully, I just wish the would have done it the first time. But the least I can say is, they did handle it and make it right!

They have been doing the same to me and I found out they were receiving 5200.00 on each loan which is 3 and I have only received 900.00 and they said they sent the funds to me in the amount of 7000.00 which is a total lie I would know if I received that amount and when I disputed it and asked for transcripts of all my loans and payments that was the last time I heard from them. that was 2 weeks ago. I am currently looking for an attorney involved in a class action suit against them. I understand there are several but i have not been able to find the attorneys handling them. If you know of anyone please contact me at bigdog19061@verizon.net

I know it is hard but i have to try and believe i can@lance

I have been going to Kaplan for over a year and for the year no problem and now that I have move into an apartment now I am having all kind os problems with my stipend check and it ridiculous you work hard to get the scholarship and then they don't want you to have it