Menu
For Business Write a review File a complaint
KeyCheck Customer Service Phone, Email, Contacts

KeyCheck
Reviews and Complaints

www.keycheck.com

Learn how the rating is calculated

4.2 15 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

KeyCheck Reviews 16

ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

KeyCheck KeyCheck was a great help to me today

KeyCheck was a great help to me today.. thank you.

Read full review of KeyCheck and 4 comments
Hide full review
4 comments
Add a comment
S
S
S. Spinka
Verified customer This complaint was posted by a verified customer. Learn more

was very helpful, kind and patience. Very pleasant to talk to

A
A
A. Hackett
Verified customer This complaint was posted by a verified customer. Learn more

Very good system for us landlords. Maybe a better response for tenants like *** would help.

V
V
V. Reynolds
Verified customer This complaint was posted by a verified customer. Learn more

I'm a new renter with FurnishedFinders and was nervous to navigate KeyCheck. *** patiently walked me through step by step for over an hour without *** me or causing me anxiety. I'm so impressed with Furnished Finders and KeyCheck. *** was an excellent help -- kind, professional, extremely knowledgeable -- able to answer my every question. I'm impressed and thankful! I now look forward to renting to medical professionals and serving them well as a reflection on both of these impressive organizations: KeyCheck and Furnished Finders. Thank you, ***.

V
V
V. Gaylord
Verified customer This complaint was posted by a verified customer. Learn more

was patient and very helpful with every question I had concerning my password reset , renewal of my account info. Also hurricane related question concerning coverage for renters personal items.Going forward I will make it clearing my lease that they are advised to cover their own possessions.

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

KeyCheck KeyCheck was very helpful, kind, and patient

KeyCheck was very helpful, kind, and patient. They were very pleasant to talk to.

Read full review of KeyCheck and 4 comments
Hide full review
4 comments
Add a comment
A
A
A. Swift
Verified customer This complaint was posted by a verified customer. Learn more

This is a great website! Super easy to use, very useful applications which helped me with lease and online payments and conducting effective background checks. THANK YOU THANK YOU THANK YOU!

P
P
P. King
Verified customer This complaint was posted by a verified customer. Learn more

If you didn't want the truth, you shouldn't have asked. The experience was horrible! My criminal background was reported with a number of hits from Alaska - I've never been to Alaska! When I questioned KeyCheck, their response was that I'd have to file a dispute with *** KeyChecks third party background contractor. I explained that I paid KeyCheck $40, not *** The answer was the same. That Id have to contact *** Which I did and the erroneous information was removed.In short, KeyCheck is a worthless racket. They get $40 for basically doing nothing.

A
A
A. Predovic
Verified customer This complaint was posted by a verified customer. Learn more

So far so Great! Keychecks is responsive; courteous; and user friendly. The screening process is fantastic! Got our 1st tenant with their assistance. Keep up the Great Work!

C
C
C. Funk
Verified customer This complaint was posted by a verified customer. Learn more

I spoke with *** today and she was able to assist me with a rental lease and setting up my rental payments via Stripe. Excellent customer service!

ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

KeyCheck It is very easy to use and fast

It is very easy to use and fast. It helped me to identify issues with potential renters.

Read full review of KeyCheck and 3 comments
Hide full review
3 comments
Add a comment
L
L
L. Stehr
Verified customer This complaint was posted by a verified customer. Learn more

If I could give them ZERO stars I would. Absolutely terrible at what they do. I have kept from renting any room/apartment because they have put someone elses criminal record on my background check. When I asked them to sort it the told me to open a dispute. They created a file and will investigate and the matter should be resolved in 1to 30 days. Which is fantastic because I need to rent now. The criminals case who these clowns have attached to my background check has a different middle name. When I explained they said they dont look at middle names. When I told them he certainly has a different social security number than - I was told they dont use a social. So I asked if any person with the same name as me they slap their criminal record onto my background check - the woman on the other end just sat in silence. Pathetic service, pathetic customer service and its been over a week and the matter still hasnt been resolved. This service is a joke.

A
A
A. Adams
Verified customer This complaint was posted by a verified customer. Learn more

It is very easy to use and fast. It helped me to identify issues with potential renters.

A
A
A. McDermott
Verified customer This complaint was posted by a verified customer. Learn more

was a great help to me today.. thank you.

ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

KeyCheck Very good system for us landlords

Very good system for us landlords. Maybe a better response for tenants like John or Sarah would help.

Read full review of KeyCheck
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

KeyCheck I spoke with a representative from KeyCheck today and she was able to assist me with a rental lease and setting up my rental payments via Stripe

I spoke with a representative from KeyCheck today and she was able to assist me with a rental lease and setting up my rental payments via Stripe. Excellent customer service!

Read full review of KeyCheck
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

KeyCheck I thought the check they did was very thorough and fast

I thought the check they did was very thorough and fast. I own 2 rental properties, and I will be switching to KeyCheck the next time Im looking for a tenant.

Read full review of KeyCheck
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

KeyCheck So far so Great!

So far so Great! Keychecks is responsive; courteous; and user friendly. The screening process is fantastic! Got our 1st tenant with their assistance. Keep up the Great Work!

Read full review of KeyCheck
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

KeyCheck This is a great website!

This is a great website! Super easy to use, very useful applications which helped me with lease and online payments and conducting effective background checks. THANK YOU THANK YOU THANK YOU!

Read full review of KeyCheck
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

KeyCheck My first time screening a potential tenant, so I really appreciated all the help offered by KeyCheck - using their services made everything much

My first time screening a potential tenant, so I really appreciated all the help offered by KeyCheck - using their services made everything much easier for me and gave me great peace of mind. Im really glad they were recommended to me!

Read full review of KeyCheck
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

KeyCheck KeyCheck was patient and very helpful with every question I had concerning my password reset, renewal of my account info

KeyCheck was patient and very helpful with every question I had concerning my password reset, renewal of my account info. Also hurricane related question concerning coverage for renters personal items. Going forward I will make it clearing my lease that they are advised to cover their own possessions.

Read full review of KeyCheck
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

KeyCheck The whole process from beginning to end went smoothly with no disappointments in the end

The whole process from beginning to end went smoothly with no disappointments in the end. KeyCheck is a great platform and their team member is a great person who did an excellent job. They helped make my life grand by stepping up to the plate and correcting my rooming information in KeyCheck so that I could get through to the next step of adding my soon to be tenant to the lease. Way to go KeyCheck! You're number one in my book! Thanks for treating me like family :)

Read full review of KeyCheck
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

KeyCheck I am new to this whole process and want to congratulate your employee [employee's name] on providing excellent customer service to me

I am new to this whole process and want to congratulate your employee [employee's name] on providing excellent customer service to me. I am retired now but did spend ten years providing customer service. I know it is not always easy. I was a challenge to work with but she handled my questions and never lost her patience. I am 76 years old and my computer skills are lacking. She stuck with me! I appreciate her patience and her kindness!

Read full review of KeyCheck
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

KeyCheck I'm a new renter with FurnishedFinders and was nervous to navigate KeyCheck

I'm a new renter with FurnishedFinders and was nervous to navigate KeyCheck. The customer service representative patiently walked me through step by step for over an hour without rushing me or causing me anxiety. I'm so impressed with Furnished Finders and KeyCheck. The representative was an excellent help -- kind, professional, extremely knowledgeable -- able to answer my every question. I'm impressed and thankful! I now look forward to renting to medical professionals and serving them well as a reflection on both of these impressive organizations: KeyCheck and Furnished Finders. Thank you, KeyCheck representative.

Read full review of KeyCheck
Hide full review
ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

KeyCheck If you didn't want the truth, you shouldn't have asked

If you didn't want the truth, you shouldn't have asked. The experience was horrible! My criminal background was reported with a number of hits from Alaska - I've never been to Alaska! When I questioned KeyCheck, their response was that I'd have to file a dispute with KeyCheck's third party background contractor. I explained that I paid KeyCheck $40, not the third party background contractor. The answer was the same. That I'd have to contact the third party background contractor. Which I did and the erroneous information was removed.In short, KeyCheck is a worthless racket. They get $40 for basically doing nothing.

Read full review of KeyCheck
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

KeyCheck If I could give them ZERO stars I would

If I could give them ZERO stars I would. Absolutely terrible at what they do. I have kept from renting any room/apartment because they have put someone elses criminal record on my background check. When I asked them to sort it the told me to open a dispute. They created a file and will investigate and the matter should be resolved in 1to 30 days. Which is fantastic because I need to rent now. The criminals case who these clowns have attached to my background check has a different middle name. When I explained they said they dont look at middle names. When I told them he certainly has a different social security number than - I was told they dont use a social. So I asked if any person with the same name as me they slap their criminal record onto my background check - the woman on the other end just sat in silence. Pathetic service, pathetic customer service and its been over a week and the matter still hasnt been resolved. This service is a joke.

Read full review of KeyCheck and 4 comments
Hide full review
4 comments
Add a comment
B
B
B. Graham
Verified customer This complaint was posted by a verified customer. Learn more

The whole process from beginning to end went smoothly with no disappointments in the end. *** is a Great person and did a Great job and helped make my life Grand by stepping up to the plate and correcting my rooming information in KeyCheck so that I could get through to the next step of adding my soon to be tenant to the lease > Way to go ***! You're number #1 in my book! Thanks for treating me like family :)

J
J
J. Lueilwitz
Verified customer This complaint was posted by a verified customer. Learn more

I am new to this whole process and want to congratulate your employee *** on providing excellent customer service to me. I am retired now but did spend ten years providing customer service. I know it is not always easy.I was a challenge to work with but she handled my questions and never lost her patience. I am 76 years old and my computer skills are lacking. She stuck with me! I appreciate her patience and her kindness!

R
R
R. Lang
Verified customer This complaint was posted by a verified customer. Learn more

My first time screening a potential tenant, so I really appreciated all the help offered by KeyCheck - using their services made everything much easier for me and gave me great peace of mind. Im really glad they were recommended to me!

L
L
L. Runte
Verified customer This complaint was posted by a verified customer. Learn more

I thought the check they did was very thorough and fast. I own 2 rental properties, and I will be switching to KeyCheck the next time Im looking for a tenant.

KeyCheck Complaints 1

ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

KeyCheck Keycheck, a subsidiary of Pioneer Properties, is the agency that collected $39.99 for a credit check in my pursuit of a short term lease early

Keycheck, a subsidiary of Pioneer Properties, is the agency that collected $39.99 for a credit check in my pursuit of a short term lease early July. They provided incorrect information and as a result I did not get the lease. They got the information from Transunion Sharable for Rentals who has already corrected one of the two erroneous information, but they said I must contact Keycheck for a refund. I spoke to John Doe, a customer representative, who said Keycheck could not provide a refund. I will not pay for a report, which has slanderous information about me.

Read full review of KeyCheck
Hide full review

Is KeyCheck Legit?

KeyCheck earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds KeyCheck to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, KeyCheck is known for their high standards and safety. If you're thinking about dealing with KeyCheck, it's wise to check how they handle complaints.

KeyCheck has received 13 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for keycheck.com can be seen as a positive aspect for KeyCheck as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of KeyCheck's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Keycheck.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for KeyCheck have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • KeyCheck protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About KeyCheck

Screenshot KeyCheck
KeyCheck is a reputable business that offers a range of services to meet your needs. With a focus on providing reliable solutions, KeyCheck specializes in key management and security systems. Their user-friendly platform allows businesses to efficiently track and manage keys, ensuring enhanced security and minimizing the risk of unauthorized access. KeyCheck's innovative technology and dedicated team make them a trusted choice for businesses looking to streamline their key management processes. Whether you're a small business or a large corporation, KeyCheck has the expertise to cater to your specific requirements.

Overview of KeyCheck complaint handling

KeyCheck reviews first appeared on Complaints Board on Oct 29, 2023. The latest review KeyCheck was a great help to me today was posted on Oct 27, 2023. KeyCheck has an average consumer rating of 1 stars from 16 reviews. KeyCheck has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.9
1886 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. KeyCheck Contacts

  2. KeyCheck phone numbers
    +1 (720) 356-0308
    +1 (720) 356-0308
    Click up if you have successfully reached KeyCheck by calling +1 (720) 356-0308 phone number 0 0 users reported that they have successfully reached KeyCheck by calling +1 (720) 356-0308 phone number Click down if you have unsuccessfully reached KeyCheck by calling +1 (720) 356-0308 phone number 0 0 users reported that they have UNsuccessfully reached KeyCheck by calling +1 (720) 356-0308 phone number
  3. KeyCheck address
    12900 Stroh Ranch Pl Unit 125, Parker, Colorado, 80134-3490, United States
  4. KeyCheck social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.