Menu
For Business Write a review File a complaint
Kinetic Basement Solutions Customer Service Phone, Email, Contacts

Kinetic Basement Solutions
Reviews and Complaints

www.kineticbasement.com

Learn how the rating is calculated

4.9 13 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Kinetic Basement Solutions Reviews 13

ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Kinetic Basement Solutions Kinetic Basement Solutions

Kinetic Basement Solutions. They came and evaluated our sump pump. KBS provided a concise estimate of our needs along with a couple of options. Once we made the decision and selected the option we thought best, the installers came precisely as they agreed they would; installed the sump pump and PVC connections. The actual cost was just as they said it would be. The installers explained what they did, demonstrated how quiet it is, and cleaned up so you couldn't tell they had been there. Very easy to work with.

Read full review of Kinetic Basement Solutions and 4 comments
Hide full review
4 comments
Add a comment
K
K
K. Leffler
Verified customer This complaint was posted by a verified customer. Learn more

From the initial walk-through estimate by Greg, the owner, to the completion of installation and clean-up, the experience was very professional. Everything was explained in detail with accompanying pictures and all questions were fully answered. The work crew was on- time and friendly. Constant communication throughout the entire process by the office manager Nicole. Would HIGHLY recommend!

C
C
C. Nienow
Verified customer This complaint was posted by a verified customer. Learn more

Excellent work. The work was completed in a timely fashion by a knowledgeable, professional, & personable technician named Mark. Business was easy to contact and checked with us after the job was complete. Would not hesitate to recommend Sump Pump Geeks in Clifton Park or use them again for any future jobs.

V
V
V. Kutch
Verified customer This complaint was posted by a verified customer. Learn more

I am completely happy with the result- a dry basement after all these years. Greg and his staff are professional, efficient, and knowledgeable ever step of the way (design, installation, clean-up). The design considered all factors to have the best outcome, which ultimately involved replacing an old *** door, re-grading the south side of the house and installing underground drainage channel, and a complete system in the basement. I was very impressed with how thorough the project was evaluation, and quickly completed. Nicole, the coordinator in the office, is the best customer relationship person I have ever worked with.

E
E
E. Wolff
Verified customer This complaint was posted by a verified customer. Learn more

Very happy with the work done and the care taken. Crew answered questions that I had and they cleaned up the area and took particular care not to disturb my plants around the window well. When we met with Greg he was very professional and also answered questions about another area we were considering having done and that he would assist us there also. Nicole, the office manger, kept us advised of all the steps that we had to go thru. This is a great company to work with.

ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Kinetic Basement Solutions Greg knew not only his products, but other manufacturers as well

Greg knew not only his products, but other manufacturers as well. He assessed our situation, offered practical options, and accepted our choices without any hard sell. In addition our plan required plumbing and electrical services which Greg and Nicole arranged in a timely, well coordinated schedule. Our goals were met at an affordable price. He gave us peace of mind and options for future service which is lacking in today's world. We would highly recommend Kinetic Basement solutions for all your wet basement issues.

Read full review of Kinetic Basement Solutions and 4 comments
Hide full review
4 comments
Add a comment
C
C
C. Gutmann
Verified customer This complaint was posted by a verified customer. Learn more

I wanted to add a backup sump bump to my existing system, to ensure the pump is always working with a redundancy pump in place. Greg, the PM from Kinetic Basement came to look at my sump and advised to replace mine with their systems. Greg is very knowledgeable with sump pump systems and provided me with various options, and costs. He even showed me the material used, and the overall system in his showroom. I decided to choose 1 option and moved on with them. The crews were good, and friendly. They finished the job to my satisfaction. I'd recommend The Sump Pump Geek / Kinetic Basement.

A
A
A. Kerluke
Verified customer This complaint was posted by a verified customer. Learn more

They did a nice job. Neat work and proper cleanup when they were done. Good communication too.

J
J
J. Crona
Verified customer This complaint was posted by a verified customer. Learn more

Great company. Excellent communication, they got right back to us after we inquired about a battery back-up sump. They came right out to assess the situation, gave us options, gave us a few estimates, and after we decided on our choice, they installed a few days later. Installation was quick and easy, and how everything will work was explained to us. I wish all home improvement things were as fast and easy as Kinetic Basement made this project.

G
G
G. Wyman
Verified customer This complaint was posted by a verified customer. Learn more

We have been customers of Kinetic Basement for years. They are a great, customer-centric company. We started having serious water problems in a portion of our basement several years ago. We contacted many companies to see what they could do and Kinetic offered the best, most reasonable solution. We previously had an open French drain system without a sump pump, and Kinetic replaced the French drain and sealed off the open drain. They showed up when they said they would and stayed until the job was finished. We haven't had a drop of water in that part of the basement since. We recently decided we wanted to seal off more of the French drain in other parts of our basement. This time we didn't need to contact any other company, we already had a relationship with the best. Kinetic again came when they said they would and finished the job in short order. Every one of the crew was wonderful; friendly, polite and professional. I can not say enough good things about Kinetic, from Greg the owner, to Mark who was on site every day during the project, to all the crew members, to Nicole in the office, they are just terrific to work with. They are honest, sincere and a pleasure to work with. *** in Slingerlands

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Kinetic Basement Solutions Kinetic basement solutions installed a sump pump and battery back-up pump system in my mother's home in November

Kinetic basement solutions installed a sump pump and battery back-up pump system in my mother's home in November . They did a great job with the installation and cleanup and the pumps have been very effective in keeping her basement dry. The only issue we had was that the drainage pipe from the system was placed too close to the house initially so the water kept coming back into the basement. This was easily rectified when my husband and brother in law extended the drainage trench. Now the system works perfectly. I especially like getting a weekly text and email telling me how the system is working.

Read full review of Kinetic Basement Solutions
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Kinetic Basement Solutions Greg came to our home, he informed my wife and me that our basement would be dry and that we will be very happy with the transformation with the

Greg came to our home, he informed my wife and me that our basement would be dry and that we will be very happy with the transformation with the installation of the Kinetic Basement Solutions system. He was 100% correct, and we are! We found Greg's team in Clifton Park, NY not only professional but also respectful. Nicole (office manager) is a voice that reassures at all times. And she is delightful in conversation. Mark and the other technicians are an amazing team with their knowledge and ability to transform a basement space into a living area. And they are always very respectful in our home and on the property. Thank you, Sump Pump Geeks...because of all of you, we now have put the water and dampness problem behind us! Sincerely, Greg and Nicole

Read full review of Kinetic Basement Solutions
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Kinetic Basement Solutions They did a nice job

They did a nice job. Neat work and proper cleanup when they were done. Good communication too.

Read full review of Kinetic Basement Solutions
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Kinetic Basement Solutions Excellent from office staff to the guys doing the work

Excellent from office staff to the guys doing the work. End product exactly what was sold to me. Great system

Read full review of Kinetic Basement Solutions
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Kinetic Basement Solutions Excellent work

Excellent work. The work was completed in a timely fashion by a knowledgeable, professional, & personable technician named Mark. Business was easy to contact and checked with us after the job was complete. Would not hesitate to recommend Sump Pump Geeks in Clifton Park or use them again for any future jobs.

Read full review of Kinetic Basement Solutions
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Kinetic Basement Solutions From the initial walk-through estimate by Greg, the owner, to the completion of installation and clean-up, the experience was very professional

From the initial walk-through estimate by Greg, the owner, to the completion of installation and clean-up, the experience was very professional. Everything was explained in detail with accompanying pictures and all questions were fully answered. The work crew was on- time and friendly. Constant communication throughout the entire process by the office manager Nicole. Would HIGHLY recommend!

Read full review of Kinetic Basement Solutions
Hide full review
ComplaintsBoard
Z
Verified customer This review was posted by a verified customer. Learn more

Kinetic Basement Solutions Great company

Great company. Excellent communication, they got right back to us after we inquired about a battery back-up sump. They came right out to assess the situation, gave us options, gave us a few estimates, and after we decided on our choice, they installed a few days later. Installation was quick and easy, and how everything will work was explained to us. I wish all home improvement things were as fast and easy as Kinetic Basement made this project.

Read full review of Kinetic Basement Solutions
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Kinetic Basement Solutions Very happy with the work done and the care taken

Very happy with the work done and the care taken. Crew answered questions that I had and they cleaned up the area and took particular care not to disturb my plants around the window well. When we met with Greg he was very professional and also answered questions about another area we were considering having done and that he would assist us there also. Nicole, the office manger, kept us advised of all the steps that we had to go thru. This is a great company to work with.

Read full review of Kinetic Basement Solutions
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Kinetic Basement Solutions I wanted to add a backup sump bump to my existing system, to ensure the pump is always working with a redundancy pump in place

I wanted to add a backup sump bump to my existing system, to ensure the pump is always working with a redundancy pump in place. Greg, the PM from Kinetic Basement came to look at my sump and advised to replace mine with their systems. Greg is very knowledgeable with sump pump systems and provided me with various options, and costs. He even showed me the material used, and the overall system in his showroom. I decided to choose 1 option and moved on with them. The crews were good, and friendly. They finished the job to my satisfaction. I'd recommend The Sump Pump Geek / Kinetic Basement.

Read full review of Kinetic Basement Solutions and 1 comment
Hide full review
1 comment
Add a comment
J
J
J. Von
Verified customer This complaint was posted by a verified customer. Learn more

Excellent from office staff to the guys doing the work. End product exactly what was sold to me. Great system

ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Kinetic Basement Solutions I am completely happy with the result- a dry basement after all these years

I am completely happy with the result- a dry basement after all these years. Greg and his staff are professional, efficient, and knowledgeable ever step of the way (design, installation, clean-up). The design considered all factors to have the best outcome, which ultimately involved replacing an old basement door, re-grading the south side of the house and installing underground drainage channel, and a complete system in the basement. I was very impressed with how thorough the project was evaluation, and quickly completed. Nicole, the coordinator in the office, is the best customer relationship person I have ever worked with.

Read full review of Kinetic Basement Solutions
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Kinetic Basement Solutions We have been customers of Kinetic Basement Solutions for years

We have been customers of Kinetic Basement Solutions for years. They are a great, customer-centric company. We started having serious water problems in a portion of our basement several years ago. We contacted many companies to see what they could do and Kinetic offered the best, most reasonable solution. We previously had an open French drain system without a sump pump, and Kinetic replaced the French drain and sealed off the open drain. They showed up when they said they would and stayed until the job was finished. We haven't had a drop of water in that part of the basement since. We recently decided we wanted to seal off more of the French drain in other parts of our basement. This time we didn't need to contact any other company, we already had a relationship with the best. Kinetic again came when they said they would and finished the job in short order. Every one of the crew was wonderful; friendly, polite and professional. I can not say enough good things about Kinetic, from Greg the owner, to Mark who was on site every day during the project, to all the crew members, to Nicole in the office, they are just terrific to work with. They are honest, sincere and a pleasure to work with. Five stars in Slingerlands.

Read full review of Kinetic Basement Solutions
Hide full review

Kinetic Basement Solutions Complaints 0

Looks like Kinetic Basement Solutions has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Kinetic Basement Solutions, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Kinetic Basement Solutions Legit?

Kinetic Basement Solutions earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Kinetic Basement Solutions stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Kinetic Basement Solutions's reputation as a trustworthy leader in their field. Customers can rely on Kinetic Basement Solutions's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Kinetic Basement Solutions. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Kinetic Basement Solutions has received 13 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Kinetic Basement Solutions has claimed the domain name for kineticbasement.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Kineticbasement.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Kineticbasement.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a kineticbasement.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

About Kinetic Basement Solutions

Screenshot Kinetic Basement Solutions
Kinetic Basement Solutions is a reputable company specializing in basement waterproofing and foundation repair services. With years of experience in the industry, they offer reliable solutions to keep your basement dry and structurally sound. Their team of experts utilizes advanced techniques and high-quality materials to address any water-related issues or foundation concerns. Whether it's basement waterproofing, sump pump installation, or foundation crack repair, Kinetic Basement Solutions has got you covered. Trust their expertise to protect your home from water damage and maintain its structural integrity. Visit their website, kineticbasement.com, to learn more about their services and schedule a consultation.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Kinetic Basement Solutions Contacts

  2. Kinetic Basement Solutions phone numbers
    +1 (518) 605-4801
    +1 (518) 605-4801
    Click up if you have successfully reached Kinetic Basement Solutions by calling +1 (518) 605-4801 phone number 0 0 users reported that they have successfully reached Kinetic Basement Solutions by calling +1 (518) 605-4801 phone number Click down if you have unsuccessfully reached Kinetic Basement Solutions by calling +1 (518) 605-4801 phone number 0 0 users reported that they have UNsuccessfully reached Kinetic Basement Solutions by calling +1 (518) 605-4801 phone number
  3. Kinetic Basement Solutions address
    PO Box 765, Clifton Park, New York, 12065-0765, United States
  4. Kinetic Basement Solutions social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 25, 2024
Kinetic Basement Solutions Category
Kinetic Basement Solutions is ranked 350 among 1369 companies in the Construction and Maintenance category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.