Menu
For Business Write a review File a complaint
CB Men's Clothing KingSize Direct Poor customer service and support
KingSize Direct

KingSize Direct review: Poor customer service and support

A
Author of the review
3:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Ordered 7 items they were bigger than expected return them for an exchange and that is when I really got screwed they never sent anything back after I sent the form for exchanges and waited for them to say the items where on there way contacted them after waiting 2 weeks and they told me they refunded me the money when that wasn’t what I wanted then told me I owed them $25 for the shipping I never received anything back so I ask so you want me to pay shipping for something I returned for exchange and your employees decided to credit me back my money instead of sending the correct size then your company never notified me of any of these actions had I not call to check I wouldn’t have known anything then when I contacted king size customer service I got past around like a basketball yielding no results and having to pay $25 so that it wouldn’t ruin my credit I will never recommend them to anyone and definitely wouldn’t give them a good review I left a message for there corporate office and still haven’t received a response poor customer service for sure I would definitely give them 1 star rating and the truth is I wish I could give them a 0 Thanks for nothing

Desired outcome: Wanted some one in there corporate office to contact me back with no lick

0 comments
Add a comment
  1. KingSize Direct Contacts

  2. KingSize Direct phone numbers
    800 3388 1111
    800 3388 1111
    Click up if you have successfully reached KingSize Direct by calling 800 3388 1111 phone number 11 11 users reported that they have successfully reached KingSize Direct by calling 800 3388 1111 phone number Click down if you have unsuccessfully reached KingSize Direct by calling 800 3388 1111 phone number 15 15 users reported that they have UNsuccessfully reached KingSize Direct by calling 800 3388 1111 phone number
    50%
    Confidence score
    United Kingdom
    1800 3399 0000
    1800 3399 0000
    Click up if you have successfully reached KingSize Direct by calling 1800 3399 0000 phone number 1 1 users reported that they have successfully reached KingSize Direct by calling 1800 3399 0000 phone number Click down if you have unsuccessfully reached KingSize Direct by calling 1800 3399 0000 phone number 0 0 users reported that they have UNsuccessfully reached KingSize Direct by calling 1800 3399 0000 phone number
    100%
    Confidence score
    Australia
    +1 (915) 225-4970
    +1 (915) 225-4970
    Click up if you have successfully reached KingSize Direct by calling +1 (915) 225-4970 phone number 0 0 users reported that they have successfully reached KingSize Direct by calling +1 (915) 225-4970 phone number Click down if you have unsuccessfully reached KingSize Direct by calling +1 (915) 225-4970 phone number 0 0 users reported that they have UNsuccessfully reached KingSize Direct by calling +1 (915) 225-4970 phone number
    Customer Service
    +1 (915) 225-4971
    +1 (915) 225-4971
    Click up if you have successfully reached KingSize Direct by calling +1 (915) 225-4971 phone number 0 0 users reported that they have successfully reached KingSize Direct by calling +1 (915) 225-4971 phone number Click down if you have unsuccessfully reached KingSize Direct by calling +1 (915) 225-4971 phone number 0 0 users reported that they have UNsuccessfully reached KingSize Direct by calling +1 (915) 225-4971 phone number
    United States
    +1 (888) 579-6635
    +1 (888) 579-6635
    Click up if you have successfully reached KingSize Direct by calling +1 (888) 579-6635 phone number 0 0 users reported that they have successfully reached KingSize Direct by calling +1 (888) 579-6635 phone number Click down if you have unsuccessfully reached KingSize Direct by calling +1 (888) 579-6635 phone number 0 0 users reported that they have UNsuccessfully reached KingSize Direct by calling +1 (888) 579-6635 phone number
    Canada
    More phone numbers
  3. KingSize Direct address
    500 S Mesa Hills Dr., El Paso, Texas, 79912, United States
  4. KingSize Direct social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  6. View all KingSize Direct contacts
KingSize Direct Category
KingSize Direct is ranked 11 among 12 companies in the Men's Clothing category

Most discussed KingSize Direct complaints

Unauthorized billing
1
(opinions to this review)