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KnikHeating.com
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KnikHeating.com Reviews 5

ComplaintsBoard
J
12:00 am EDT

KnikHeating.com Reliable furnace maintenance

Last winter, I reached out to Knik Heating for a routine furnace maintenance check. The technician arrived on time and was both professional and courteous. He took the time to explain what he was doing and gave me some useful tips on how to keep my furnace running efficiently. I appreciated the transparency and the lack of upselling. Since the service, my furnace has been running smoothly, even during the coldest days. It's reassuring to know I have a reliable go-to service for my heating needs.

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  1. Pros
    1. Expert HVAC technicians
    2. 24/7 emergency service
    3. Competitive pricing models
    4. Energy-efficient solutions
    5. Local Alaskan business
  1. Cons
    1. Limited geographic reach
    2. No 24/7 emergency services
    3. Potentially higher costs than competitors
    4. Limited range of HVAC brands offered

KnikHeating.com Complaints 1

ComplaintsBoard
H
8:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

KnikHeating.com When they make mistakes, they do not admit, they just protect themselves

When they make mistakes, they do not admit, they just protect themselves. They put in my tankless hot water system. While installing, they said they need to change the pressure switch for the water pump to a different psi. When they let out the air from the system, I asked them to check the precharge pressure on the tank. They said it is what they always do, and told me it was 20 psi and that it was okay. So they changed the pressure switch to a new one.

After some months, the water pump started making loud noises, like it was having trouble reaching the right pressure. Thinking my pump was broken, I called another water service company. The first thing they did was look at the pressure switch. When they opened it and turned on the pump, they recorded a video showing a wire that was getting hot. After they replaced the switch, they checked the tank's precharge pressure and it was 17 psi. They increased it to 27 psi, which is what the manufacturer says it should be, 3 psi less than the cut-in pressure. After paying $402 for this service, everything was working well again and the pipes were not making noise.

Then, I contacted Knik Heating, sent them the video, and asked to talk to the manager. The next day, I talked to the manager and told him right away I did not want money back for the service call. I just wanted to let him know about the mistake they made by not setting the right pressure on the tank. He cut me off quickly and said that everyone knows about the tank pressure settings. When I tried to explain more, he interrupted again, saying they have no record of changing the pressure switch when they did my installation. I told him again I didn't want money, but I wanted to help him by telling his installer about the correct precharge specs and I was thinking maybe other customers have the same issue. I think the manager was very quick to defend their workers instead of listening to my concern.

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Is KnikHeating.com Legit?

KnikHeating.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds KnikHeating.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, KnikHeating.com is known for their high standards and safety. If you're thinking about dealing with KnikHeating.com, it's wise to check how they handle complaints.

KnikHeating.com has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of KnikHeating.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Knikheating.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Knikheating.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Knikheating.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The knikheating.com may offer a niche product or service that is only of interest to a smaller audience.
  • KnikHeating.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About KnikHeating.com

Screenshot KnikHeating.com
KnikHeating.com specializes in providing heating solutions, including installation, repair, and maintenance of heating systems. They cater to both residential and commercial clients, ensuring their indoor environments remain warm and comfortable. Their services also encompass system inspections and energy efficiency assessments.

Overview of KnikHeating.com complaint handling

KnikHeating.com reviews first appeared on Complaints Board on Aug 21, 2024. The latest review Reliable furnace maintenance was posted on Aug 23, 2024. KnikHeating.com has an average consumer rating of 1 stars from 5 reviews. KnikHeating.com has resolved 0 complaints.
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  1. KnikHeating.com Contacts

  2. KnikHeating.com phone numbers
    +1 (907) 357-6111
    +1 (907) 357-6111
    Click up if you have successfully reached KnikHeating.com by calling +1 (907) 357-6111 phone number 0 0 users reported that they have successfully reached KnikHeating.com by calling +1 (907) 357-6111 phone number Click down if you have unsuccessfully reached KnikHeating.com by calling +1 (907) 357-6111 phone number 0 0 users reported that they have UNsuccessfully reached KnikHeating.com by calling +1 (907) 357-6111 phone number
    +1 (907) 376-7658
    +1 (907) 376-7658
    Click up if you have successfully reached KnikHeating.com by calling +1 (907) 376-7658 phone number 0 0 users reported that they have successfully reached KnikHeating.com by calling +1 (907) 376-7658 phone number Click down if you have unsuccessfully reached KnikHeating.com by calling +1 (907) 376-7658 phone number 0 0 users reported that they have UNsuccessfully reached KnikHeating.com by calling +1 (907) 376-7658 phone number
    Main Office
  3. KnikHeating.com emails
  4. KnikHeating.com address
    7362 West Parks Highway #724, Wasilla, Alaska, 99654, United States
  5. KnikHeating.com social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 23, 2024
  7. View all KnikHeating.com contacts

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