Knott's Berry Farm’s earns a 1.6-star rating from 42 reviews, showing that the majority of visitors are dissatisfied with their theme park experience.
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Not enough security
Knott's Scary Farm is a fun entertaining amusement park, but they need to have increased security available. On 10/11/09 I witnessed a teenage girl screaming for help because her friend was passed out on the ground. One of Knott's employees dressed as a monster was attempting unsuccessfully to help. At least a hundred people including myself watched this incident take place. First we wondered if it was an act to increase the scare of the haunted park, and then realizing that it wasn't, we looked around in vain for security. Finally a young teenage boy employed by the park was sent to locate help. At least five minutes, probably more, had passed before anyone was alerted that there was a need for medical attention. I know security may take away a little of the scare factor, but please Knott's... get your priorites straight!
The complaint has been investigated and resolved to the customer’s satisfaction.
Negligence
I visited Knott's Scary Farm on 10/10/2008, waited in line for 2-2 1/2 hours while myself, and my party, including 13 yr old children, were repeated pushed, elbowed, kneed, assaulted, and witness to several people fainting in the lines. Nowhere was there visible a Knott's staff members, any semblence of an actual line or a Buena Park Police Officer for that matter. The poor planning and utter negligence on Knott's behalf led to several injuried and health issues suffered by many park goer's that day. The park staff offered the explanation that it was a Friday night and that is why the crowd was like that and apparently why they were unable to provide security and structure and refused refunds. Go at your own risk, parents please think twice before dropping off your teenaged children.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hoy 18 de julio a las 9:40 pm uno de los juegos del parque me tiraron una navaja con la intención de hacerme daño,lo bueno que no lo lograron.lo más penoso fue que quise hacer un reporte y nunca llegaron a atender mi queja.como es posible que no puedan checar bien a la gente que mete armas al parque.
I lost a purse and file a report in the lost in found knotts never followed up.
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Overview of Knott's Berry Farm complaint handling
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Knott's Berry Farm Contacts
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Knott's Berry Farm phone numbers+1 (714) 220-5200+1 (714) 220-5200Click up if you have successfully reached Knott's Berry Farm by calling +1 (714) 220-5200 phone number 1 1 users reported that they have successfully reached Knott's Berry Farm by calling +1 (714) 220-5200 phone number Click down if you have unsuccessfully reached Knott's Berry Farm by calling +1 (714) 220-5200 phone number 0 0 users reported that they have UNsuccessfully reached Knott's Berry Farm by calling +1 (714) 220-5200 phone number100%Confidence scoreCustomer Service+1 (714) 995-1111+1 (714) 995-1111Click up if you have successfully reached Knott's Berry Farm by calling +1 (714) 995-1111 phone number 0 0 users reported that they have successfully reached Knott's Berry Farm by calling +1 (714) 995-1111 phone number Click down if you have unsuccessfully reached Knott's Berry Farm by calling +1 (714) 995-1111 phone number 0 0 users reported that they have UNsuccessfully reached Knott's Berry Farm by calling +1 (714) 995-1111 phone numberKnott's Berry Farm Hotel+1 (714) 220-5154+1 (714) 220-5154Click up if you have successfully reached Knott's Berry Farm by calling +1 (714) 220-5154 phone number 0 0 users reported that they have successfully reached Knott's Berry Farm by calling +1 (714) 220-5154 phone number Click down if you have unsuccessfully reached Knott's Berry Farm by calling +1 (714) 220-5154 phone number 0 0 users reported that they have UNsuccessfully reached Knott's Berry Farm by calling +1 (714) 220-5154 phone numberEmployment Opportunities
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Knott's Berry Farm emailsinfo@knotts.com100%Confidence score: 100%Supporthotelinformation@knotts.com91%Confidence score: 91%pr@knotts.com91%Confidence score: 91%communicationguestcomments@knotts.com90%Confidence score: 90%support
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Knott's Berry Farm address8039 Beach Blvd, Buena Park, California, 90620, United States
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 15, 2024
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Can't believe you just stood there.