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Krystal Cancun

Krystal Cancun review: Krystal Cancun timeshare

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8:29 am EST
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I purchased a Krystal Cncun time share Sept 9,2023. To date I have paid over $10,000.

Ivan Flores, the quality assurance manager assured me that our weeks would be rented out by a maintenance company to which I have paid over $1500 after placing calls and emails I realize this is a scam. Everytime I inquire I'm told there has been no activity yet. When booking a hotel on the website it is cheaper for me to book on any other booking site. The free cruise offer that had to be activated within 12 months was a complete scam. I was told the offer was for 4 nights surprise surprise no 4 night pkgs available and with all the hidden fees I would be paying more than booking elsewhere.I paid an annual fee in Oct now im told I will be paying another annual fee of 1200 US the end of Nov. There are hidden fees,made up fees that I cannot continue to pay.After reading all the reviews I am convinced this was just a scam and would like my money back. The whole package is not worth the price Im paying. I thought this package would be great to leave to my children. Very dissapointed in that whole team everyone seemed so sincere. How could you take my money with a straight face knowing I have 4 children? I will definitely be contacting a lawyer to get my money back .

Claimed loss: $9,000

Desired outcome: Money refunded,timeshare cancelled

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  1. Krystal Cancun Contacts

  2. Krystal Cancun phone numbers
    +52 998 848 9800
    +52 998 848 9800
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  3. Krystal Cancun emails
  4. Krystal Cancun address
    Paseo Kukulcan Km 9 lotes 9 y 9 A, Cancún, 77500, Mexico
  5. Krystal Cancun social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024