02/19/2024 Monday @ 3:48 pm. I stopped by Krystal located at 3875 Highway 80 West in Jackson,Ms. I ordered a 5 piece wing combo, a 10 piece wings only and a shrimp basket, what a waste of $35. My wings was extremely old, tasted like they were freezer burnt and they were friend so hard and didn't have the spicy flavor they normally have. But before that, when we walked in to order, the young lady that walked to the back when she saw us walked and had us waiting until she came back to the front, which when she did, she had her cellphone up to hear ear and and kind of in a loud tone, said ya'll ready to order. She had a very nasty attitude when taking our order. She quoted the price for the shrimps but was a different charge on my receipt. The shrimps was extremely full of nothing but bread mostly. My husband did ask for something in place of his shrimps and the manager came up and rude himself. Me and my daughter basically threw our wings away because at that point, i was just ready to get out of there because they attitudes was horrible and i didn't want to give the same attitude they were giving and escalate the situation.
Claimed loss: $35 refunded
Desired outcome: refund
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