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Leroy Merlin

Leroy Merlin review: late delivery of goods.

M
Author of the review
11:34 am EST

I placed an order on 1st January for goods for the value of more than 1, 000 euros. Delivery was notified as 7th January. The goods are for the installation of a new bathroom. On 7th January a van turned up with the shower unit. On 8th January a van turned up with one tap for the sink.
Currently the goods outstanding are a shower tray, shower screen, vanity unit and sink, a mirror, extractor fan and a heated towel radiator.
I have made numerous calls and sent emails to no avail. We were promised a phone call yesterday which never happened.

My husband has now had 3 days off work waiting for the goods. There has been no direct contact from Leroy Merlin and no explanation for the delay.

I had intended ordering more goods on line with Leroy Merlin but I would no longer consider placing another order with a company which is totally incompetent.

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  1. Leroy Merlin Contacts

  2. Leroy Merlin phone numbers
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    64%
    Confidence score
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    100%
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    rue Chanzy, Lezennes, 59712, France
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    Nov 21, 2024