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4.3 19 Reviews 1143 Complaints
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Letgo Complaints 1143

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G
10:39 am EDT

Letgo 07 yamaha yzf r6

I have no reason behind it but somehow my listing got on there twice. So for that simple fact the system has deleted my as. I wamted to know if there was anything or anyone I need to talk to in order for me to re post my item? I had it on there a few days now and when I went to update it is when it decided to kick the ad and now I have nothing available for the bike to be noticed... Please reach out to me amd let me know what I need to do so I'm able to post this again!
Thank you for your time...
Greg

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3:13 am EDT

Letgo coach peyton large tote

I was just notified my product was discarded! My fiancé Garry Miller is a successful seller on let go and he has posted this before. No luck. So I am reposting to sell with all the details, dimensions and serial number. You may delete his post of the bag. They are my bags and I know a lot more about them. Please allow me to post, and delete his.

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7:31 pm EDT

Letgo kids vsmile

Chelsey Steffi Can sold me a vsmile for my kids and she promise it works since she live 45 min from me. When I got it home and hooked it up it didn't work. I contacted her she was very rude. She said she forgot it needed an ac adaptor which I could but one. But it disnt work with that either. Left me negative feedback and can't use to sell electronic.

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9:20 pm EDT

Letgo a mini motor bike I was selling for $500

So there was a guy named Bob who was interested in the bike, and he gave me his number to text him. So I text him from my phone, and he tells me he wants to send me a check for $500 via certified check. After I receive the money he will then send a person to pick up the bike as soon as I cash the check.( NOTE: I've never done this before, and I wasn't aware of what a certified check was until I Googled it. ) So during our conversation he asked me for my full name and full address so that he could send me the check through the mail, and he told me it would take about 3 days. So I gave him that information. I asked him for his name and where the check was coming from. He said his name is Jose Fuller, and he didn't provide his address or city or state, only his name. Then he states he wants me to take the ad off of the website and consider it as sold. So I agree to that, so when I went onto the Letgo app and onto my post for the bike, Letgo sent me a message saying "Bobs account was deleted by the Letgo team and his messages was removed". That is a Red Flag to me! Then Letgo sent me something saying "if the offer seems to good to be true most likely it is, and only accept cash in person". So now I'm confused and I don't know what is going on. I sent this guy another message after this, telling him that letgo notified me and said that they deleted his account and messages and he told me that's because he deleted his account. But he didn't delete it, Letgo did. If he would've deleted his account, wouldn't it have said this used deleted their account? Does this sound like a scam? Should I be cautious? Now this guy has my name and address and I don't know what his intentions really are. I tried calling the number he gave me that he was texting me from, and it sent me to a voicemail stating he was using a texting app and I can only text that number.

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smitty94
US
Aug 10, 2017 2:14 am EDT

Are you kidding me? His account was deleted because he is a scam artist. Letgo contacts you to warn you and you STILL proceed to contact him! Give your head a shake. Not to mention, you NEVER accept money unless in person. If it seems to good to be true, it means it is fake.

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T
8:38 pm EDT

Letgo person using your site to sell cars that is a fraud

Kevin Salter advertised a 07 Honda Accord with 120, 863 miles on it. I purchased the car and after only having it a week it started having major engine trouble wich led me to do a car fax...the cars ACTUALLY has 168, 000+ miles(last reported in 2015) he is changing out the computers in cars and making it look like they have less miles than they actually do! He is scamming ppl, I've asked around my community I'm not the only one. He is using your sight to do it.

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K
3:06 pm EDT

Letgo iphone 6s

I sent money to a seller on letgo for an iPhone 6s. The sellers name is Jake and his e-mail is [protected]@gmail.com. I sent him money through the cash app. He gave me a tracking number and said that the package would be coming UPS. The next day I noticed that he blocked me on letgo so I could no longer communicate with him. I kept trying the tracking number he sent me and I was never able to track my package. It always said that no tracking information was available yet. I e-mailed him multiple times and never heard from him. I sent him one last e-mail telling him that I was going to report him on letgo if I didn't hear from him and was still unable to track my package by the end of the day. I did this and his account is still pending. I wanted to know if there was anything else I could do to get my money back.

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smitty94
US
Aug 10, 2017 2:16 am EDT

No. The money is gone. Don't send money unless it is in person.

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M
12:30 pm EDT

Letgo deleted my item because my next posting I accidentally clicked the wrong photo

I spent 15 minutes making a listing for a Car console and DVD player. I completed it, and went to post a car dashcam. The initial photo I selected was right next to the DVD one and I accidentally clicked the DVD one. Before I delete and start over (literally under 2 minutes) they deleted my original posting and now I can't get it back. Even after complaining directly to them. No action.

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C
12:11 pm EDT

Letgo a purchase

I bought this phone from this buyer on your website and I went to check the status of my order. Letgo closed his account and now I lost my money and no phone. This is just ridiculous why have these people on your site if they are SCAMMER.
When I tried to call the buyer his phone was disconnected and email not working either. Now I lost everything. $100 is lot for me. If you are putting scammers on your site I think you need to shot it down because no one has money to give away. How do I get my money back?

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smitty94
US
Aug 10, 2017 2:18 am EDT

They dont know who is a scammer and who is not. Also, you made a conscious choice to send miney to someone you no nothing about rather than meeting face to face. Ok, so he lived out of town then you move on. Cops will tell you it is your own fault. Dont send ppl money. The end.

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T
10:01 am EDT

Letgo free crt tv - lynchburg, nick jackson

My 12 year old daughter came across an obvious nude picture. I have reported. It's still up. I asked seller to remove. They seem to think it's funny. I can't rehome an abused animal, but i can get away with posting pornography? I let my two young daughters buy items to restore as family bonding projects. I'm trying to teach them the value of hard work and the end reward. To teach them to see the beauty in all things, but if these are the kinds of messages you promote... I will take it to social media. We'll let them decide?

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M
9:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo address scam

hi! my name is Magda jones I live at- 2804 Buena vista drive, Arlington, Texas 76010/ my across the street neighbor son has been using my address to sell stolen goods off my property when I'm at work & my son!/ I would like my address blocked from this app -as soon as possible & with that stated I will call police today to file a report against him & Submit Pictures- that my neighbor has taken of him selling the stolen goods on my property! if someone could get in touch with me as soon as possible at [protected] & my e-mail address [protected]@yahoo.Com I will appreciate it! thank you! Magda jones-

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smitty94
US
Aug 10, 2017 2:21 am EDT

Call the police you twit. An app can't put a stop to it but the police can. Not to mention you just put all your private info on the [censor] internet. Now every tom, DICK and harry can use your address to sell stuff. And identity fraud. Smfh

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A
10:09 pm EDT

Letgo iphone 6

Hey I was Robbed by someone on here there username is chumpchump there located is in Baton Rouge they robbed me when we met up at a public store .how can I get my phone back and get them arrested so they can't do this to anyone else ? They were in a two door 2000 dodge truck he pointed a gun in my face and took my phone and threatened to kill me if I make any noise

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smitty94
US
Aug 10, 2017 2:23 am EDT

Are you [censor] serious? Youre asking an app how to get someone arrested? Call the police. They can investigate. Stop wasting time posting it online.

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J
8:12 pm EDT

Letgo my product being discarded

My coke collection garage sale ad was discarded because it was considered perishables. It clearly is not and I would like for it to be unblocked please. What could be considered perishable? It's not very specific. From my photos? From my text? Is there anything I can do to solve this myself? I feel as there should be reasoning why something is not allowed.

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K
1:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo my store

Every (I thought) that contact me don't buy anything, so are looking for advice for their products other's want your items for nothing and all, get this, has money and want to sale us items? After making these fake offers for you products, day and time of their arrival I get, it's raining, I have to talk to my husband or wife, i'm now at my grandsons soccer game (She had texted me as she was on her way, my time doesn't matter), my dog can't find my medication, i've changed my mind, the service man can't find my firestick (I beat she can find it) this is a site for those that already have and saleing their stuff to the less fortunate. Spending money they don't have. I think everyone of these companies are an inside scam

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A
12:44 pm EDT

Letgo my payment was not received and I was scammed

I was selling my Surface Tablet on letgo and had a few offers, after some bidding (so called), I was getting $500 for my surface. I was ready to sell my tablet, so the man asked for my paypal email to transfer the money, therefore I gave it to him. I received emails saying my account was credited. After I sent the package my account was not credited. The emails were fake and I didn't get my money. So now I'm out all the money I was supposed to receive.

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Terry Patricola
US
Aug 11, 2017 11:01 am EDT

LETGO IS A RIPOFF SITE. TOO MANY SCAMMERS. LETGO HAS NO CONTROLS ON POSTINGS AND RELIABLE SELLERS ARE FAR AND FEW BETWEEN THERE. BIGGEST PROBLEM, BESIDES SCAM ARTISTS BEING ALLOWED TO STEAL FROM PEOPLE IS THEIR LACK OF ABILITY TO SHOW TRUE LOCATIONS OF PRODUCT. MOST ARE NOT LOCAL AND THEREFORE YOU CAN NOT SEE IT IN PERSON AND/OR WHAT THEY ADVERTISE IS NOT WHAT YOU CAN SEE WHEN YOU ARE LUCKY ENOUGH TO FIND A LOCAL SALE. WASTE OF TIME AND MONEY.
DON'T USE THIS SITE. TOTAL RIPOFF, IT SHOULD BE CLOSED DOWN ASAP.

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smitty94
US
Aug 10, 2017 2:25 am EDT

Why didn't you check before sending it if the money was actually in there over trusting an email. You should always click to verify it. You could've saved yourself a lot of trouble.

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S
6:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo a tv someone had for sale

I tried to complete a deal with matt rodrigues and i thought all was good we made a deal then he disappears for 2 days then comes back aound out of the blue tells me he lost his phone then reaffirs the deal with me i go to get it and he dosent show or answer me or my phone calls then writes a bad review on my page, i included all messages, please help, thank you

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R
4:42 pm EDT
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Letgo iphone 7 plus 128gb

I contact a lady Taylor G on letgo to buy iPhone 7 plus in trade by giving my iphone 7 and 200 dollars! She said meet me at 5501 Hwy 81, Covington, GA 30016, I went there saw the phone bought it. When u reached home and checked it on internet the iphone 7 plus has body of 7 and inside the body it's an IPhone 5 s body!
And he scammed me with the change in phone and money aswell and then ran off and blocked me!

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S
2:20 pm EDT

Letgo iphone 6

I bought iphone 6 (16gb) from richard at letgo... When we conversate he told me that phone is in good condition and also have no problem... When I got this phone sim was working, after reaching at home no service showed at top of bar where network appears... Then I booked an appointment at apple store they told me that this phone already visited there for a sim issue... My request to you I want mine money asap... I am new here as an international student so I dont know about places as well as people of this country... He cheats with me... My e - mail of letgo is [protected]@gmail.com... Please take a action against this man as harder as u take

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T
12:33 am EDT

Letgo a suggestion?

This really isn't a complaint but more of an insight. I'm a long term letgo user with many things thought and sold through the app. In my experience first hand, i believe the integration of gifs when uploading pictures can make our lives easier and in the long term, better for you. Just a suggestion to keep in mind for the next update. Thanks!

Kevin.

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E
7:20 pm EDT

Letgo notifications are on, but doesn't notify me.

I click "Allow" for notifications, and everything is fine. After a while, for some reason, I don't get the notifications. I have to open up the app just to see my messages! I delete the app, and log back in, and turn on the notifications.. Again! Works perfectly. Then, same thing happens. I stop getting the notifications, even though my notifications are ON. What is the problem, and why do I have to keep deleting and reinstalling this app just to get notified when someone messages me?

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R
7:12 pm EDT

Letgo vehicle I posted for sale was discarded.. why?

"Your product has been discarded: Chrysler 300, 2006" "Your item has been flagged as a violation of our Terms & Conditions." I just didn't understand why, it was removed. I tried to Google an explanation as to why it was, I found nothing. I even went through Letgo's "Terms & Conditions", I could NOT find anything about Vehicular Terms or anything like that.. I did happen to find, in all of the other bad reviews, another user had the same problem... His vehicle was removed for the same reason, I click on the link, it just takes me to all reviews ever listed. I went through quite a few pages, and still could NOT find his review to find an explanation, and maybe even a solution.. Please help me, and figure out why this happened. What do I do!?! Very Frustraited with this app.

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About Letgo

Screenshot Letgo
Letgo is a popular online marketplace that allows users to buy and sell a wide range of items, including electronics, clothing, furniture, and more. The platform is designed to be user-friendly, with a simple and intuitive interface that makes it easy to browse and search for items.

One of the key features of letgo is its focus on local buying and selling. Users can search for items in their local area, and can also filter results by distance, price, and other criteria. This makes it easy to find items that are located nearby, which can be especially convenient for larger items like furniture or appliances.

Another advantage of letgo is its large and active user base. With millions of users across the United States and around the world, there is always a wide variety of items available for sale on the platform. This means that buyers can find great deals on everything from vintage clothing to high-end electronics, while sellers can reach a large and engaged audience.

In addition to its user-friendly interface and large user base, letgo also offers a number of other features that make it a popular choice for buying and selling online. These include the ability to create detailed listings with photos and descriptions, the option to communicate with buyers and sellers directly through the platform, and the ability to rate and review other users.

Overall, letgo is a powerful and versatile online marketplace that offers a wide range of benefits for both buyers and sellers. Whether you're looking to sell some old items around your house or find great deals on new purchases, letgo is a great place to start.
How to file a complaint about Letgo?

Here is a guide on how to file a complaint against Letgo on ComplaintsBoard.com:

1. Log in or create an account: Start by logging into your ComplaintsBoard.com account or creating a new one if you don’t have an account yet.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.
3. Writing the title: Summarize the main issue with Letgo in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Letgo, including key areas of concern, any relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents: Attach any additional supporting documents, avoiding sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission process: Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

This guide is structured to help you effectively file a complaint against Letgo on ComplaintsBoard.com.

Overview of Letgo complaint handling

Letgo reviews first appeared on Complaints Board on Aug 3, 2016. The latest review Tech support & Reviews are a joke! was posted on Mar 24, 2024. The latest complaint olympic style incline weight bench w/ 400-500 lb was resolved on Jan 20, 2018. Letgo has an average consumer rating of 1 stars from 6140 reviews. Letgo has resolved 4 complaints.
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  1. Letgo Contacts

  2. Letgo phone numbers
    +1 (347) 433-8912
    +1 (347) 433-8912
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  3. Letgo emails
  4. Letgo address
    175 Varick Street, New York, New York, 10014, United States
  5. Letgo social media
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    Oct 21, 2024
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