Letgo’s earns a 4.3-star rating from 6140 reviews, showing that the majority of users are very satisfied with buying and selling experiences.
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headphones
I bought the beats headphone from person named the wolf so I bought tried it gave him money. After 5 mins headphones broke down pin got out and left side of headphones stoped working. I called him he blocked me, he also blocked me from letgo app and when tried to make people aware about him app doesn't let me do that. He was totally a scammer who took my money and doesn't gave me a right product
cammers
Can you please provide better user screening to protect honest people? I'm a new member of letgo and in less than a month was scammed out $1580.00. You removed the scammers account but a day too late. My savings account is now gone. I'm foreclosing june 5th and the money I was raising was for my move. Not a very secure and safe company that would allow this to occur. Plan to delete my account.
products stolen
A user stole items from my house and is trying to sell it on letgo. I have the receipts for the products. And I am filing a police report. I'm waiting on the police now. The person selling the stuff is named Senrab Barnes. He goes by the name of Caine Westar. His date of birth is 03/06/87. He is currently in San Diego CA. And is probably trying to get back to South Carolina. I would like my property back. My name is Angellayna Easter. My contact number is [protected].
my account getting suspended for no good reason
Hello, my account is under the email [protected]@hotmail.com. I have been suspended for no good reason. I have verified my account 2 time, 1 through Facebook and 1 through my Google account. The one posting I had up had a very good description of the product and whenever anyone was interested in the product I made sure they read the description before attempting to buy. I have sold plenty of times on eBay without any problem, infact received nothing but good feedback. But on the very first day of using Letgo my account is under review and by the 3rd day suspended reguardless if I sent a email to customer support? You guys don't even give me a chance nor try to support me. I am automatically put to the stake to burn, accused as if this was a witch trial. I want my account unsuspended or provide me with proof that customer support has good reason to suspend my account.
Thanks,
George
I got it that Joanne hoe or [censored] .
I have tried emailing and calling about the same situation and am not sure why my account was suspended. They stated ...
Thanks for contacting letgo!...
Sorry you're having trouble accessing your account. In review, your account has been suspended for one of the following possible reasons:
• multiple reports of the account/products
Your account has been suspended, because we have received multiple reports from different users regarding your account. I am sorry, but at this time your account cannot be reinstated.
If you have any problems or questions, just let us know.
Best regards,
Alyssa
I have left my phone number as well and still cannot get a callback just and email saying
Thanks for contacting letgo, Randy!
I am sorry but due to the circumstances of your violation, it is not possible to reactivate your account.
Please let us know if we can help with anything else.
Best regards,
Alyssa
letgo Customer Care...
I have asked for help by asking who was making the reports because all of the products we advertise, we own so I really would like to have a legitimate reason for our account being banned...
Anyone else having the same issue...please reply
Yes! I have the exact situation! In fact I asked the same exact questions as you and I received exactly the same email response. Exact wording! Have you been reinstated yet? If so, how long did it take them to reinstate you? And did they ever admit that it was an error on their part? I know it's been a few months since you posted but could you answer? It's not really any big deal it's just that I am offended that they would do this to me. I am a straight-up good person. It bugs the hell out of me to have this judgment past without being able 2 get additional information or tell my side. Thanks so much for your time.
My LetGo account was just suspended too. I don't understand why. How long do they usually take to resolve these things? I didn't do anything wrong.
Well they re-activated my account pretty much right away and I can send and receive messages again. They said it was an error by an automated system that they implemented in order to combat scammers and spammers. They said they didn't mean to inconvenience genuine users such as myself. No harm no foul.
my items
Why are my items showing as being in santa clara, ca? Im in phoenix, arizona... And there's no one to contact on the site, nor an email... Geez, how can I sell my items if they are supposedly in another state? And there is no way to edit my pictures once they are on there, help me out here... Not happy... Just got on here, and already disappointed.
baby milk
I am complaining about I have put pictures on there my product I'm going to feel my baby food milk and cereal and it will not let me do it I don't know if somebody complained on me or not so I'm having problems with try to upload it and it's keep this Garden so if you could email me back a very preciate it. I have put all the fathers of here I have so other things up here I'm not understanding why I won't let load unless I change y'all stuff and not put food up here I don't understand I just bought this today so it's good and has no this Garden date on it for now is not up to date on it so if somebody could please email me back I have be very appreciated
someone using my identity
Someone has created an account in my name, and using all of my info. I have been contacted by the police investigating a sale using your app. Whoever this person is has been using my info for atleast 1 month or longer. They have made atleast 1 or 2 sales using all of my info including my address in 1 sale. The only thing that i know they arent using is my email address. I would appreciate hearing back from someone as soon as possible
ps4
I bought a ps4 from account Ñbå Ïceyy in North north little rock Arkansas. The ps4 was broken and does not work. The purchase amount was for $125usd on 4/15/2017 @ 5:45pm I have contacted the police department of North Little Rock Ar and had a report files I need the users name and address for the police department to continue to retrieve my money. Please contact me asap [protected] or email me at [protected]@gmail.com
was sold a broken computer from someone who said it worked great.
They stole 300.00 from me. Julia Constance sold me a Mac mini for 309.00 cash and swore it was in excellent condition. She lied. The day I bought it I hooked it up and it would not start. I then called apple support and gave them the serial number. They confirmed that someone else called with the exact same problem and no resolution. She claimed it was in excellent condition and I got screwed. I hold letgo responsible for this and will be contacting the authorities.
putting up the product
Basically I'm trying to up my listing so basically it will show up on the top when someone wants to buy something. The "Up listing" by sharing your product button is not there anymore for me so technically all of my products are super hard to buy and nobody sent me 1 message at all for the past 3 weeks 🙁 I really got lots of customers and you can look at my account it is Alexey McDaniel I sold lots of things but now I'm selling like no products at all because the up listing button is not there on my products when I select them can you please fix this somehow
fine china
Why are my products not visible. I looked up fine China in my area and my ad does not come up.. how am I supposed to sell anything on this website if it's not visible. Also last week the whole week all you did was knock my products down. I try to order them up but I'm not allowed to do that anymore what's going on please email me at. [protected]@gmail.com
Why are my products not visible. I looked up fine China in my area and my ad does not come up.. how am I supposed to sell anything on this website if it's not visible. Also last week the whole week all you did was knock my products down. I try to order them up but I'm not allowed to do that anymore what's going on please email me at. djstevy25@gmail.com
review
I have had 2 people that are pissed off and incompetent leave me bad reviews because I wouldn't sell them my items at their low ball offers. The reviews are being verified yet it has said that for some time now. I need these reviews deleted because they are false and making me look bad. Whoever thought leaving reviews for people randomly is an idiot. Should be like offer up after you sell an item to someone you can leave a legit review. Please fix immediately.
Need these reviews deleted asap
wendi bonck seller on letgo
Good afternoon. I have a major complaint about Wendi Bonck. She has my account picture on her page spreading lies about me. Yet whenever I report it, nothing happens it's still there when I go to her page. Yet whenever I put her picture up, it gets taken down. Please shut her page down completely. She is scamming people. Whenever I post pictures of items I'm selling they get removed yet nothing has happened with her account. Something needs to be done.
harassment
I am being harassed online by a customer of your that I have had to report to the police. He is threatening me and my family. I submitted a complaint to your organization but you have done nothing to block this guy who keeps sending us messages. It has become quite distressing for my wife and myself and is no bordering on causing mental distress. Why don't you follow up on submitted complaints about dangerous people? That is not good business and I have a log of complaints and messages that wont look good when and if this goes to legal action.
Please get back to me
Nathan
[protected]
[protected]
roku stick that I didn't get
His name was Terry then Thomas he blocked me after he left me for I had the time to see that he gave me a usb plug instead of a roku I could not leave a comment and rate him on how he ripped me off he took my 30 bucks and didn't even think about now that I looked at the pics it looks like he takes pics of boxes he already has the roku back up for sale is there anyway that you can kick him off this site there's no telling how many he has ripped off and blocked can you pull him up where I filed a complaint on his profile
chat technical problems
Hi:
I'm trying to chat via my home PC using Windows with a Toronto seller over an item. The chat has been brief, but sometimes it takes 20 mins. or even longer for a phrase that I send to appear in the chat box.
Just now, I sent a line of text to the other party, and a message she sent 5 HOURS AGO just appeared now. This is very frustrating, and makes it near impossible to do a deal.
Can you please help?
Windows 7 SP1 Convenience Rollup x64
Firefox 52.0.2 (64-bit)
I tried to post something and when I go back to see if it is listed it says (((move your listing here and only visible to you))). Anyone know how I can I fix that or make sure it is listed)))
Letgo should just be put off
it full of [censored]
i can't send msg
I can't even see my post online and when i try to look from another person account it says i don't have any listing online.
How do I get rid of the notification on the home button? I can’t figure it out!
I have the same thing going on. I had people interested in my items yesterday and now I can’t find the chats anymore.
took a xursory glance here...thiink i have a similar problem...have 52 discussions that are all but replaced with a 'no chats here' animation...what to do?
Chat function is DOWN AGAIN! 10/30/2018. Waiting for seller at appointed time and place unable to communicate! This stinks!
every time I go to the chat portion of the let go app it says oops try again on all of my devices including Windows 10. your site is in need of repair. I'm sure your aware of this that it went down in the last hour or so
Let go chat won't load. trying to connect but never does. Windows 10.
Same from the app on all my phones it will pick and choose when it works
why wont my requests open, i type in what I look for, then it wont load, back to shpock for me, far better, no problems, easy to use, give it a try see the difference, good bye I will let go .
I posted item to sell, including picture and description. When I checked the item it was posted in my geographic area with the pciture description and price. The problem is when I display the item in my area it indicates 'edit listing' I saved all changes and entries any idea? Brian@lusosystems.com
misrepresentation of product
4/10/17
A 2009 CRF 450r dirt bike was purchased from the let go seller [censored] GM in the amount of $2100. Mr GM stated in the chat the bike has not been started recently but worked perfectly. I arrive looked over the item and we tried to get in started with no luck. Mr. Gm stated that started last week and I ask him if anything major was wrong with the bike. He stated no and I shook his had on that. Purchased the bike and droped it off at the deanship for repair. Dealership is stating the motor is blow and will need repair. The motor repair bill will be around $1000.00 dollars.
I have sent the seller Mr. Gm a message explaining this and asked if we could work something out He has read the message but has not responded.
I need help holding the seller accountable for what he said and what he sold.
Please help
threats were made against me about a apple watch 1 series i was selling
I recently posted an Apple Watch series 1 that I was looking to sell. Two buyers looking to have the watch shipped overseas were offering way over the asking price. Daris was the first one. [protected]@yahoo.com was the second scammer.
[protected]@paypal.com
1:15 PM (1 hour ago)
to me
Hello [protected]@gmail.com,
The buyer has instructed he or she is about to FILE A COMPLAINT. We advise you let us as soon as possible if the item will be shipped or not so we know what further legal actions to be taken. A Court hearing will be introduce as this method of payment is not reversible.
Feel free to ask us any questions if you are not clear with the payment confirmation before a notice is filed.
Thank You,
PayPal Official Representative.
[protected]@gmail.com
1:40 PM (1 hour ago)
to p.accountantof.
I have contacted pay pall by phone to report fraud like behavior with this buyer. I have accepted no money from buyer and will not ship anything to this buyer. Buyer was sketchy and highly aggressive. I will send all emails from buyer to PayPal for insurance.
Sent from my iPhone
This e-Mail confirms that you have received an Instant payment of $350.00 USD from Sergio Navarro.
Buyer Name: Sergio Navarro
Money Received Details
Reversals: This method of payment can not be reversed.
Status: Pending - Awaiting shipment reference/tracking number for verification. Note from merchant:
Hi? I have just sent you the payment for the Item as discussed. Make shipment through the local post office USPS EX Express Mail Service.
Delivery Information
Name-Olujacob H. Wilfred
Address:No 109 2nd Avenue Ojo road.
State:Lagos
City:Festac,
Zip Code:23401
Country:Nigeria.
Address Status: Confirmed https://www.paypal.com/us/cgi-bin/?cmd=p/pop/confirmed_address
Description Quantity Amount
Goods 1 $350.00
USPS Express Mail Delivery Nil $000.00
(Includes any seller handling fees)
(Shipping Insurance (offered) Nil $000.00
Total $350.00 USD
Visa Discover American Express eCheck
This PayPal® payment has been deducted from the buyer's account and has been "APPROVED" but will not be credited to your account until the shipment reference/tracking number is sent to us for verification so as to secure both the buyer and the seller.Below are the necessary information requested before your account will be credited.Send tracking number to us by email, through this mail p.[protected]@usa.com and our customer care service will attend to you. As soon as you send the shipment tracking number to us for security purposes and the safety of the buyer and the seller, the money will be credited to your account.
**PLEASE NOTE**
Once item has been shipped and the tracking number sent to us, You will receive a "CONFIRMATION EMAIL" from Pay-Pal® Team informing you that the Fund has been credited.Questions Reply us here p.[protected]@usa.com to contact Pay-Pal Customer Service Department concerning this Transaction.
PayPal Email ID PP307
This email was sent to [protected]@gmail.com because your email preferences are set to receive the PayPal Periodical Newsletter and Product.
Powered by PayPal
You've received a payment
Hello [protected]@gmail.com
Sergio Navarro sent you a payment of $350.00USD.
Note from PayPal
You will have to provide the shipping reference Number/tracking for the other of: space black case and black sport band Apple watch Pay-Pal can credit your account.
Payment Details
Pay with Visa Mastercard American Express Discover PayPal
for more information about this payment please contact your PayPal agent via this email and provide us the shipping tracking number for verification at p.[protected]@usa.com
Summary of this Payment
Sent to [protected]@gmail.com
Sent from Sergio Navarro
Sergio.[protected]@gmail.com
payment number invoice 0001
Date payment made April 11 2017
Amount $350.00USD
SHIPPING ADDRESS : VERIFIED & CONFIRMED
Name-Olujacob H. Wilfred
Address:No 109 2nd Avenue Ojo road.
State:Lagos
City:Festac,
Zip Code:23401
Country:Nigeria.
PayPal Email ID PP307
This email was sent to [protected]@gmail.com because your email preferences are set to receive the Pay-Pal Periodical Newsletter and Product.
my ads are discarding
Hi there,
I posted more than 5 tv ads and then all of an sudden it is discarding most of my ads. This is not happening to one of my ads, it's happening to more than 5 of my ads. I try ti post the ads again, my ads are there for 5 seconds and then it deleted more than 5 of my ads again. So therefore, I am not able to post all of the tv ads I want to post and if I post it, most of them are discarding. Please try to fix the issue
Sincerely,
Abeson
customer threatening
The person i was going to sell something to, threatened to beat me up in other words. What they had said to me came off rude and I pointed it out. The person threatened to beat my butt because to them I came off rude and i was not trying to be. When I was stating I didn't want to trade with anything they were selling. I put a screen shot of the conversation. I reported him on the app and honestly think he should not have an account on here if he's going to threaten to beat someone up if they seem rude or come off like they are. As well I'm a 17 year old female and being threatened a guy I don't know. As well could have been dealt with differently and as immure as it was. I blocked this person and will report till something is actually done. I
Letgo Reviews 0
If you represent Letgo, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Letgo
One of the key features of letgo is its focus on local buying and selling. Users can search for items in their local area, and can also filter results by distance, price, and other criteria. This makes it easy to find items that are located nearby, which can be especially convenient for larger items like furniture or appliances.
Another advantage of letgo is its large and active user base. With millions of users across the United States and around the world, there is always a wide variety of items available for sale on the platform. This means that buyers can find great deals on everything from vintage clothing to high-end electronics, while sellers can reach a large and engaged audience.
In addition to its user-friendly interface and large user base, letgo also offers a number of other features that make it a popular choice for buying and selling online. These include the ability to create detailed listings with photos and descriptions, the option to communicate with buyers and sellers directly through the platform, and the ability to rate and review other users.
Overall, letgo is a powerful and versatile online marketplace that offers a wide range of benefits for both buyers and sellers. Whether you're looking to sell some old items around your house or find great deals on new purchases, letgo is a great place to start.
Here is a guide on how to file a complaint against Letgo on ComplaintsBoard.com:
1. Log in or create an account: Start by logging into your ComplaintsBoard.com account or creating a new one if you don’t have an account yet.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.
3. Writing the title: Summarize the main issue with Letgo in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Letgo, including key areas of concern, any relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents: Attach any additional supporting documents, avoiding sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission process: Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
This guide is structured to help you effectively file a complaint against Letgo on ComplaintsBoard.com.
Overview of Letgo complaint handling
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Letgo Contacts
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Letgo phone numbers+1 (347) 433-8912+1 (347) 433-8912Click up if you have successfully reached Letgo by calling +1 (347) 433-8912 phone number 0 0 users reported that they have successfully reached Letgo by calling +1 (347) 433-8912 phone number Click down if you have unsuccessfully reached Letgo by calling +1 (347) 433-8912 phone number 0 0 users reported that they have UNsuccessfully reached Letgo by calling +1 (347) 433-8912 phone number
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Letgo emailssupport@letgo.com100%Confidence score: 100%Support
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Letgo address175 Varick Street, New York, New York, 10014, United States
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Letgo social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024
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Recent comments about Letgo company
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