Lexington Law Firm’s earns a 5.0-star rating from 43 reviews, showing that the majority of clients are exceptionally satisfied with credit repair services.
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being scammed
they called me and asked to fix my credit after asking about wanting to buy a house then i was connected to someone that was supposed to help me from the law firm but instead they just wanted my bank info and now i just want my money back after they charged my debit card and i have not heard or even recieved a letter in the mail from them stating what is happening
This complaint has been resolved automatically due to user's inactivity.
Blocking and Freezing My Score
My name is William Andres, and you have frozen and blocked anyone from viewing my score, right after I dropped your services, I guess at one time you were a reputable business, but not anymore, explaining why many major complaints have been filed against the firm in the last few years! All three major creditors and my bank have confirmed everything
I am writing here. Please unblock and unfreeze my score, I have been working very hard to raise it for the past three years, and it's not fair of you to take that away from me!
William Andres
[protected]@gmail.com
Desired outcome: To unfreeze and unblock my score
I have contacted all three credit bureaus, all three informed me that my score ended with you, meaning you do have the capability of blocking and freezing scores. You are crooked, that’s why so many complaints have been filed against you!
This complaint has been resolved automatically due to user's inactivity.
Credit repair
On Friday 3/10 I called and canceled our subscription to Lexington Law because in January we called because of being overbilled and the person who assisted my wife on the phone misled and lied to us as he led us to believe he was giving us a break on the cost for 3 months when all he did was downgrade our program.on 3/10/23 I was told we would receive a 74.96 x2 refund because of the situation and we also decided to cancel. Today I was told the refund was for only 74.96 and that it was already credited to our account with it has not been and the amount of refund should be double that amount.i am going to contact the States Attorney office next
This complaint has been resolved automatically due to user's inactivity.
Is Lexington Law Firm Legit?
Lexington Law Firm earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Lexington Law Firm. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Lexington Law Firm resolved 100% of 43 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
The age of Lexington Law Firm's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Lexingtonlaw.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Lexington Law Firm and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the lexingtonlaw.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- We conducted a search on social media and found several negative reviews related to Lexington Law Firm. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Lexington law
I am complaining about misleading information to me in order to get me to agree to services I paid Lexington law the 5$ fee to pull my credit report then was told they would not take any payment until you can visually see how they improved my credit report to make sure they did not just take my money but not do anything to improve my credit on sep 6th they took the 150 payment and not until 10 days after did the submit a paper to a collection I had asking them to erase it I was told they took it off and they did that before payment and it would be off my credit before payment I asked them to listened to their said recorded call and they can hear how I was decieved since then I asked for my money back cuz 300$ later my credit looked exactly the same I was lied to denied a refund and people need to beware of misleading companies
Desired outcome: My money back for u rendered service and misleading advertising
This complaint has been resolved automatically due to user's inactivity.
Lexington Law
I was trying to investigate rent to own homes. I was in need of getting safe housing for my daughter and grandchildren. I was transferred to a salesman for Lexington Law who stated that I would have a better chance of securing housing if I used their services to improve my credit rating. I foolishly bought their service. I specifically said that I do not approve of attorneys and I do not want an attorney who dumps a load of paperwork on the client to complete rather than dumping it on some poor paralegal to do then collecting huge amounts of money. Well the paperwork came for me to do. I was told that I could cancel at any time, but unfortunately this is the weekend and now I will be dunned for work they will do before I can cancel. The way you prey on the elderly and poor is revolting. I want my contract cancelled and I want no further charge on my credit card.
I don't like people from Utah, and I particularly don't want an attorney from Utah.
Desired outcome: I want my obligation cancelled and no further billing using my credit card. I want you to be aware that I will be sharing my experience with other old folks so as to prevent them from being scammed.
This complaint has been resolved automatically due to user's inactivity.
Return of my money, and not have any further charges from the lexington law.
Cancelled our accounts according to the information provided. The company of Lexington Law still billed us and took the money directly out of my account. I called they said they have no records of the charges but yet it was deducted from my bank account. They took 19.95 on one charge and 121.00 on another charge. I called them to get it resolved and they told me I would have to call back later. Both accounts were closed last month in the time frame that they said it had to be done. It was also said in the conversation that there would be no more charges applied to my bank account. They have since written me a email saying my wife has authority on my bank account and their account and therefore continued to charge me after I cancelled the account. Funny thing is she cancelled her account with them on the 16th of the month also. They said they would not refund any fees. Everything had been cancelled within the time frame that they told me I had to have it cancelled without any further fees.
The complaint has been investigated and resolved to the customer's satisfaction.
Sold me a service I didn’t need them wouldn’t cancel
When trying to get a mortgage to keep my home, they convinced me to sign up for a credit repair service. I canceled the same day, as I realized they did nothing I can’t do for myself and need my money to pay an actual divorce lawyer. I canceled the same day and was still billed a month later causing my phone bill to not be paid so these rich, thriving vultures could have more money.
Desired outcome: Stop allowing them to prey on poor people with legal struggles. It’s disgusting and we can’t take or afford it!
The complaint has been investigated and resolved to the customer's satisfaction.
Verizon internet & phone bundle
my equipment was returned to the 2050 Western Ave, NYNWUP, Guilderland, NY 12084, Store ID: LARWIRL09,
RECEIPT ID: 072522113200NY11760552126
DATED: 7/25/22
ACCEPTED BY: ***SouRWi
RETURNED BY: SELF
ON JULY 27, 2022, I CALLED THIS COMPANY AND SPOKE WITH " JAMES "
ASKING WHY AM I GETTING BILLED FOR A CLOSED ACCOUNT?
I WAS TOLD AFTER I TURN IN MY EQUIPMENT, I MUST CALL MYSELF AND ASK TO HAVE THE SERVICE TERMINATED, WHICH I THEN TOLD JAMES TO PLEASE CANCLE MY SERVICE IMMEDIATELY, JAMES STATED HE WOULD.
I AM STILL GETTING BILLED FOR SERVICE AND IT WAS CANCLED AS PER JAMES!
Desired outcome: VERIZON SHOULD RETURN ANY MONEY THAT WAS OVERPAID ON A CLOSED ACCOUNT, SEND A LETTER OF VERIFICATION THAT THE ACCOUNT IS CLOSED ACCT. NO. [protected]
The complaint has been investigated and resolved to the customer's satisfaction.
Credit repair / stealing money from my account
I have asked that my account be closed for the last three months yet they continue to get money out of my account, I even went so far as to cancel the card and get a new one and they still found a way to steal 120.00 out of my account. Looks like I will have to close my bank account altogether to stop this insanity. So my complaint is simple, I want my money back but of course that will never happen and I want Lexington law to stop taking money out of my account.
On a Friday at 7pm with a 3 day weekend coming up. You can't tell me this isn't planned and yes it makes me mad as hell. Stop taking money out of my account. Is that plain enough for anyone to understand..
Desired outcome: Close account, refund the money they have stole, stop stealing money out of my account.
I am sure they will tell me that horse manure about billing in the rears. I didn't ask them to do anything for me last month or the month prior, in fact I asked them to close the account last month, the month before that and again this month. Don't do any more work on my account and stop taking money out of my bank account.
The complaint has been investigated and resolved to the customer's satisfaction.
Bill
I dont understand why they are taking extra money out of my account i dont have that to give and i havent got charged for lexington law in like 2 months but i been cancel because i dont use it and they not fixing anything on my credit aint nothing wrong with it.
The complaint has been investigated and resolved to the customer's satisfaction.
Lexington law credit repair
Tim Schroeder i did the credit repair scam of lexington law for 3 years not one thing ever removed it was from 2016 to 2019 i believe they took like 50 bucks a month and did nothing said they filed disputes but only things that ever came off were one the aged out
Desired outcome: total refund
The complaint has been investigated and resolved to the customer's satisfaction.
Not receiving records requested
I have called Lexington Lawfirm since March 21, 2022 requesting my payment history since I was a client. I was told I am able to receive this information and I have not received the information I requested..
Desired outcome: Send me the documents I requested!!
The complaint has been investigated and resolved to the customer's satisfaction.
removing my collection
First, the guy on the phone says we definitely can remove your collection and it only takes 1-2 months. After 10 months of doing nothing and kept charging me every month, they said we cannot do anything. They are a real scam.
Desired outcome: get a refund
The complaint has been investigated and resolved to the customer's satisfaction.
Complaint
Hi my name is Queen Holman, on March 5,2022 Lexington law took $25.14 out of my account when I spoke to them in November 2021 to cancel my service because I was doing the work with my credit. While I was paying them I started working on my own credit because they took so long to get it done so I was just wasting money. I spoke to a paralegal and he's going to tell me they try to make many attempts when that not true, so they decided to take it out on March 5,2022. I went to purchase gas and I noticed the money was taken out on March 7,2022. Thank you, Queen Holman
The complaint has been investigated and resolved to the customer's satisfaction.
Rudeness and unprofessional
I called to cancel my subscription! I explained to the operator that my daughter passed away and I can't afford the membership. Actually I'm canceling everything so I can afford the funeral cost. She tried to sell me another package. I told her that I just want to cancel because I am not in the right state of mind or financially able to do anything… she went on to say that She lost family members as well. I told her that if you have not lost a child then you will never understand my pain at this moment… we had words back and forth and she said that I am not being professional. Ummmmm I do not work for LexingtonLaw I'm at home picking out flowers for my daughters funeral how the heck am I supposed to be professional. It's your job to be professional to me.
Desired outcome: Fire this lady
The complaint has been investigated and resolved to the customer's satisfaction.
Agent
I am the daughter of Kimberly Mclendon who one of your agents were trying to reach. I told this rude person multiple times my mom was in a coma. She continued saying would tomorrow be better I asked was she God and was going to take my mom out of the coma i even asked she respect our family at this time but no on and on it went. I demanded her name which of course they didnt give it to me. In the state of Florida by law you have to identify yourself I know this my dad is an attorney and all of this has been sent to his firm. Our family would never do business with you! I mean look at the scum bags you hire! Heres the number they used and attatched are the text messages [protected]
Desired outcome: Written apology from supervisor and that employee and the emoloyee reprimanded
The complaint has been investigated and resolved to the customer's satisfaction.
Credit Repair
I am highly disappointed and would not recommend anyone unless you want to waste time and money. I was told by different representatives that it will be 60 days or less and credit score will increase and will fix errors on report. To many times where wrong amount was charged, seems to be a lack of communication because no one seems to know what is going on. Horrible service and always get lied to. Don't waste your time.
The complaint has been investigated and resolved to the customer's satisfaction.
My credit false respiration
My husband and I got tricked into paying then for 6 months to fix our credit cause my identity was stolen and he's was hospital bills in that 6 months they lowered our score from 590 625 down to 420 and my husband to 360 and we're fight to get it back up that false advertising
We started off buying our car 8 months ago at keys auto put 1200 down worked gd but heard a little rattle under the car they informed me they had a 10 year warranty well we waited then a month rolled around got ahold of them they said we don't do that I guess take it to pet boys so my husband had to stay there in tulsa for 4 hrs while they were supposed to have changed a caliber which they didn't do it was still clicking and we had the new financing companies calling us saying we wasn't paying cause they had bought the loan for this car so in 6 months there has been 2 loan places and there has been many breach of contract on the behalf
Desired outcome: For it to get fixed right or paid back
The complaint has been investigated and resolved to the customer's satisfaction.
credit repair
I called Lexington Law because the bank my deceased mother had for her loan has ruined my credit when I had to file bankruptcy to try and save the house and I don't know how they got my ss number ulster savings bank. my brother was on the note and he didn't pay nothing for the house. and he was the fiduciary. I didn't sigh anything. I don't know how I got on a deed when I didn't refinance and I ve called the credit bureau and they want me to write a 300 page letter why chapter 13 and seven should not be on my credit report. and I thought that Lexington Law could handle it for me. Because I'm on a fixed income I can't afford a attorney. and the DOLS has turned me away 3 different times. fir Three different disputes. and Lexington Law is not answering my calls to stop them from taking any more money from me
The complaint has been investigated and resolved to the customer's satisfaction.
unauthorized transactions
I was a customer with lexington, i spoke to a customer service rep on 07/09/2019, and requested that the account be close because i no longer needed their service, the account was closed on the 9th of July, and on the 23rd of July they charged the following unauthorized charges to my card
07/23/2019 -19.95
07/23/2019 -91.00
07/23/2019 - 109.95
Case is closed
The complaint has been investigated and resolved to the customer's satisfaction.
Lexington Law Firm Reviews 0
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Overview of Lexington Law Firm complaint handling
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Lexington Law Firm Contacts
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Lexington Law Firm phone numbers+1 (833) 793-3000+1 (833) 793-3000Click up if you have successfully reached Lexington Law Firm by calling +1 (833) 793-3000 phone number 0 0 users reported that they have successfully reached Lexington Law Firm by calling +1 (833) 793-3000 phone number Click down if you have unsuccessfully reached Lexington Law Firm by calling +1 (833) 793-3000 phone number 0 0 users reported that they have UNsuccessfully reached Lexington Law Firm by calling +1 (833) 793-3000 phone numberClient support+1 (833) 333-8277+1 (833) 333-8277Click up if you have successfully reached Lexington Law Firm by calling +1 (833) 333-8277 phone number 0 0 users reported that they have successfully reached Lexington Law Firm by calling +1 (833) 333-8277 phone number Click down if you have unsuccessfully reached Lexington Law Firm by calling +1 (833) 333-8277 phone number 0 0 users reported that they have UNsuccessfully reached Lexington Law Firm by calling +1 (833) 333-8277 phone numberSign up for service
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Lexington Law Firm emailsquickanswers@lexingtonlaw.com100%Confidence score: 100%Supportlfinaijones@progrexion.com100%Confidence score: 100%Supportscholarship@lexingtonlaw.com78%Confidence score: 78%media@lexingtonlaw.com74%Confidence score: 74%communication
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Lexington Law Firm address2875 South Decker Lake Drive, Suite 200, Salt Lake City, Utah, 84119, United States
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Lexington Law Firm social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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