I signed up for the nature's best acai berry and also the life cleanse, when checking my online bank statement, it said I had -10.29. Fwm laboratories with the product life cleanse took out $40 unauthorized. When I called they said I signed up for a subscription, when I definitely do not remember reading it. Of course they put it in the fine print. It wouldn't be that big of a deal to me if I had more money, but because of this scam I don't even have a dollar in my checking account. And I haven't even received the second shipment. I really wish I would have checked up on scams before I did it.
The complaint has been investigated and resolved to the customer’s satisfaction.
They sent me a e mail offering a free sample of life cleanse for just the postage £3.95.
I received within six days sample. two day later received another container with
Advice note for £75 00 which I returned with a note refusing any more contact with
This company. three days later received bank statement with two deductions of
£75.00 & £74.97.
This forwarding company within scotland should stop act for this
America company which are conducting a world wide scam..
I'm not sure if the original website said that this was a reoccuring charge or not, but like others not sure if I ever rec'd my free trial. I never saw anything that said if you no longer wanted the product that you had to call for a return slip to send a package back. The box says return gaurenteed. I cx which they did not do and I returned 3 seperate packages and rec'd no credits and was told I would not rec. any because I didn't ask for the slip to be mailed to me first.
I lost 10lbs. at first and never lost anymore and have gained part of that back.
Disappointed
The company has been charged by BBB link below and all of you can take or file your returns ASAP.
You can add this company BBB reports on different forums regarding herb product and this way you will save lot of innocent customers.
http://www.seflorida.bbb.org/Business-Report/FWM-Laboratories-Inc-92012492
call your bank and write cancellation letter, bank will refund and chase up
I ordered the life cleanse and aciaberry detox for the amount of the postage, and now i continue to receive a bottle of each and charged $131.49 Aus for each - 2 derliveries later and an email to stop the deliverey and it keeps coming. went to close the credit card but if there is a payment coming through after closing of credit card the back will reopen it and pay.
I have noticed on my bank statment that the amounts are the same but the name of the company is different. SmartHealth, Anti-age Avccess, Global Wellbing and Health focus.
Here's a more direct way to avoid such scams --
Acai is an excessively abundant provincial Amazon berry. It sells for $1 a bottle of freshly squeezed juice at any major Amazon city, where something like 400, 000 lbs of acai berry are sold every. The species (euterpe oleracea) grows in the wild and on plantations by the billions. It is a weed species - the very same one used for hearts-of-palm (you know, the cheap $2.00 cans), a product which kills the fruiting trunk.
People outside the Amazon region are paying out the ### for this product, marketed by greedy advertising charlatans. They pay next to nothing to acquire their acai product (most of their cost is packaging), and they artificially inflate it's value, by spinning all this washy BS about it being a "superfood" and having superior "health virtue." These unscrupulous US companies (not the native growers/harvesters) are making a killing because they make 500-1000% profit in many cases. It's abhorrent.
They are playing the ignorant public like a fiddle, all the while giving "health food" a bad name. The puvlic would do much better to be skeptical of anything making such claims. Make every effort to understand where things come from, and what it is. That way at least you'll have some perspective.
I too ordered a free trial of life cleanse and Akai berry, I actually put on 7 lbs taking them, then while I was away on holiday they sent me another month of tablets and billed me on my credit card for over £300. I immediately sent them back with a letter to reimburse me and not send any more, I have also told them I would go national newspapers and they would never scam any one else. I have been to my bank and they are sendind me a form out to fill in this is as far as I have got up to now, they sure know we are desperate people who want to lose weight and will try anything to do it. gwenbowman@blueyonder.co.uk
After getting off the phone with their "local US Florida agent" who had an accent and a delay on the phone, I quickly went to google Zania Beach, FL to be re-directed to this page. I quickly called my bank to close my ATM card and get a new one sent to me after reading about the additional $80+ charged to various people's accounts on this web site. The bank is familiar with this service. I am disputing my $2.97 (charged twice) and the foreign transactions fees (charged twice). And still have not received any product, which I will refuse if it ever shows up. Mind you this is a company in FL, not int'l, so why the fees...that would be your first clue that it is a scam. I'm just lucky I read it here so quickly and was able to stop any future withdrawals on my account!
After getting off the phone with their "local US Florida agent" who had an accent and a delay on the phone, I quickly went to google Zania Beach, FL to be re-directed to this page. I quickly called my bank to close my ATM card and get a new one sent to me after reading about the additional $80+ charged to various people's accounts on this web site. The bank is familiar with this service. I am disputing my $2.97 (charged twice) and the foreign transactions fees (charged twice). And still have not received any product, which I will refuse if it ever shows up. Mind you this is a company in FL, not int'l, so why the fees...that would be your first clue that it is a scam. I'm just lucky I read it here so quickly and was able to stop any future withdrawals on my account!
This group are a bunch of scammers.
I tried to cancel via telephone whilst in the Uk and never could speak to a real person.
I have tried a number of times since and still no joy.
i have written a letter to ask for cancellation and still nothing.
my bank is aware but says it can take 90 days to rectify this situation.
Don't do it.
Does anyone have any other way to contact these people, i am desperate.
hi yes ive been scammed as well, what a fool i feel, anyway got through to them on the phone said they have cancelled my order! gave me oder codes, dont trust them so will be cancelling my card as well! like they say, if it looks to good to be true, thats because it is, they must be millionaires by now the amount of money they have scammed off us all!
After getting off the phone with their "local US Florida agent" who had an accent and a delay on the phone, I quickly went to google Zania Beach, FL to be re-directed to this page.
I quickly called my bank to close my ATM card and get a new one sent to me after reading about the additional $80+ charged to various people's accounts on this web site. The bank is familiar with this service. I am disputing my $2.97 (charged twice) and the foreign transactions fees (charged twice). And still have not received any product, which I will refuse if it ever shows up.
Mind you this is a company in FL, not int'l, so why the fees...that would be your first clue that it is a scam. I'm just lucky I read it here so quickly and was able to stop any future withdrawals on my account!
I did not receive my trial products on time. when I called the company they extended my trial date by 10 days and she told me what day I would need to cancel on if I did not want anymore product. on the day to cancel, my acount was charged $87.13 twice. I called and of course could not talk to anyone who could speak english that you could understand. they told me this was the day it expired and I hadn't called, so basically, too bad. when my husband came in he called them and told them he wanted to speak to a supervisor that spoke english, he got someone, who spoke broken english and she told him the same thing. he told her they could not charge me for something on the expiration date. he asked to speak to her supervisor but of course she would not let him. we are now going to file a complaint with the attorney general's office, the better business bureau and the consumer protection agency. I think if we all got together we could probably file a class action suit against these poeple. they are a scam, a rip off and are screwing people out of a lot of money.
I first sent away for there free trial of the life cleanse capsules and the free trial of the acai berry detox capsules.i have since recieved ( one bottle of the acai berry capsules) and (two bottles of the life cleanse capsules)without my consent to withdraw funds from my account the company seams to be trading under two names.1 being trading planet ltd the other being health science both with the same address . I have been charged for 4 lots of capsules each costing $142.53 au total cost $580.12 au the money from trading planet went to a uk account and the money to health science went to a singapore account. I hope you can help me with my problem. cheers clint . ps i have invoices from these companies if needed.
Life cleanse, heath science, health time, face factor, feelwell, and ctt singapore are all scams! they used my credit card info fraudulently. I did not sign up for this product or give any authorization for 6 credit card transactions of $130. scam alert! do not even sign up for the free sample! 5 different companies have my information some how! and the billing came in a name that is not mine nor a person that has authorization to use my credit card!... and I can't get them to refund my money! scam, fraud! be warned!
I ordered the free trial twice as the first time it came my neighbour sent it back, i called the company and they were very rude and eventually hung up on me - bad customer service. the second time i ordered the product never came, aparently i typed the postal code in and instead of going to 3L9 they went to 319.. which is impossible as that is not a postal code in Canada. i called and cancelled both orders i believe i have the cancellation confirmation number somewhere in my house. i am not sure whether they still have access to the credit card or if i was charged again in full price for the product or still am continuously.
Money was taken from my account £149.40 after I had cancelled this product as it did not work. i was advised by the operator that i had cancelled within agreed timescales and would not be debited. when contacting them as been debited was advised that not cancelled within agreed timescales and that the trial states the date ordered and not date shipped. I have worked this out and was still within agreed timescales and they are refusing to give the money back. Do not use this site or company as it is a complete scam and they will debit you no matter what.
I am an ex local billing limited employee, the owners of www.acaiberryexclusive.com, www.acaiberry-lifecleanse.com, www.absoluteacaiberry.com and another sites like www. vitality-clean.com with these fake diet products (colon cleanser, acai berry, resveratrol), and fake cosmetics products (dazzle white, face factor, etc.). they are operating using various companies: viv3labs for europe, fmw laboratories for us and, lately, to avoid the problems caused by the scam using viv3labs, they are using trading planet ltd for europe and information tech systems ltd for us. also, they are using purplesky ltd at cyprus for europe. lately, they are using some companies opened to process credit cards for the porn industry (lb pride studios, lb envision net worldwide, etc.- all of them are local billing companies – lb stats for lb).
The business model is to offer a free sample, only charging you the postage (this is an excuse to get your credit card number) and, then, due to hidden terms and conditions, charge people incredible amounts of money for pills and nutraceuticals (in some cases more than 80€ /bottle), which in any retail place cost less than 6 us$ per bottle. this business model is, basically, a scam.
The owners of those sites are deepak argwal (http://www.ccap.ph/index.php?option=com_content&view=article&id=106:deepak-agarwal&catid=76:hot-topic, who, apart from this business –contactcenter, legal-, is running more than 2.000 porn sites –see deecash.com-), clay douglass (http://www.linkedin.com/in/claydouglass) and mitch platt (http://www.linkedin.com/pub/mitch-platt/4/271/878).
It is easy to find them through the information that appears on the site registration of www.acaiberryexclusive.com.
Now, they discovered this hole on their ability to remain hidden and are registering the new sites using a marketing company located in the us, moniker online services
Acaiberryexclusive.com - whois information
Registrant:
Douglass, clay clay. douglass@viveraglobal.com
Viv3 lab limited
Unit 5, mill road industrial estate
Linlithgow, wl eh49 7qy
Gb
Domain name: acaiberryexclusive.com
Administrative contact, technical contact:
Viveraglobal, hostmaster hostmaster@viveraglobal.com
Viv3 lab limited
Unit 5, mill road industrial estate
Linlithgow, wl eh49 7qy
Gb
+44.[protected]
Another evidence that local billing is behind those companies is consulting the impressun of the web pages (for example www.absoluteacaiberry.com, http://www.absoluteacaiberry.com/frontend/join/impressum/site/4349#utm_source=az&utm_medium=16935&utm_term=none&utm_content=absolute+acaiberry) and seeing that is a local billing company behind them:
Impressum:
Lb pegasus limited
29 wordsworth gardens
Dipton
Stanley
Co durham
Dh9 9lg
United kingdom
+[protected]
Lb is for local billing….
And also resveratrol product site, www.winedetox.com, the impressum of the page (http://www.winedetox.com/frontend/join/impressum/site/4347#utm_source=cx-es&utm_medium=31922&utm_term=resveratrol&utm_content=resvmax) is the following:
Impressum:
Trading planet ltd.
56 thorton close
Pelton
Chester le street
Co durham
Dh2 1qh
United kingdom
Also, they are using a company called phytoscience, located in the same address than viv3, to make the handling and the postal distribution of the products. the manager of phytoscience is called chris swanson and his email is chris@phytoscience.co.uk.
Other addresses to find those sca... ers:
Local billing ltd, pau claris, 100, 08009 barcelona, spain (they are operating from here under the name tucana corona, it is an useful contact for the police)
Dee@contactcenter.com
Clay. douglass@localbillinglimited.com
Mitch. platt@localbillinglimited.com
Claydouglass@gmail.com