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CB Residential Rentals Life Storage Unprofessional, poor communication skills,and refusal concerning my account, and the increase to my bill .
Life Storage

Life Storage review: Unprofessional, poor communication skills,and refusal concerning my account, and the increase to my bill .

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5:42 pm EDT
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This wasn't the first time speaking with this employee. From the beginning to current date. The take over was in 2021. The promotion for new customers, was one free month. I have never received a free month. My bank statements shows I have always paid my bill. I asked about the promotion for new customer's. I was told since you took over the business, I wasn't entitled to the promotion. Now you have increased my bill twice. The employee ANGELA was very upset and didn't want to hear anything. I suppose she feels that everything is her way. I will be filling a complaint with the BBB and Niagara Falls Mayor Office.

Claimed loss: The one free month $237.00. THAT I NEVER RECEIVED FROM YOUR COMPANY!!!!

Desired outcome: For starters an apology, review my account from the beginning. You will see that I have always paid my bill. I have been very nice about your harsh treatment

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  2. Life Storage phone numbers
    +1 (800) 800-3456
    +1 (800) 800-3456
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    6467 Main St., Buffalo, New York, 14221-5856, United States
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  6. Janet
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    Oct 31, 2024