Menu
For Business Write a review File a complaint
London Fog Chimney Sweeps Customer Service Phone, Email, Contacts

London Fog Chimney Sweeps
Reviews and Complaints

www.londonfogchimney.com

Learn how the rating is calculated

1.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

London Fog Chimney Sweeps Complaints 1

ComplaintsBoard
S
4:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

London Fog Chimney Sweeps Non Refund of Money for Services not Rendered and Verbal Abuse from Brian Miller the Owner

BEWARE! Do NOT Do BUSINESS with LONDON FOG CHIMNEY SWEEPS in LIVONIA and its owner BRIAN MILLER FROM ANN ARBOR is my strong suggestion! I called Brian Miller, the owner of London Fog Chimney Sweeps to go to one of my rental properties to conduct a clean out and chimney report for the city. He told me it would cost $110.00. Instead of waiting until the job was completed (as I should have), I mailed him a check that day for the work yet to be done. The problem is Brian the owner of London Fog Chimney Sweeps would never call the tenant to schedule the appointment to do the work. I constantly had to call him and play nice trying to get him to call the tenant, as he already had my money. He always had some excuse as to why he had not called her yet to set the appointment. Finally after 6 different calls, I persuaded him to take a time out and schedule the darn appointment. He told me also that he had not yet received my check. I knew that was not true. I called my bank to verify if the check was cashed and YES it was cashed by him! I called Brian back and told him it was cashed and he acted all dumb. On the day of the appointment he was asked by the tenant to call her before he showed up, so she would have a heads up. He did not. He just showed up, and the tenant was not there yet. Instead of calling the tenant or calling me, Brian just left instead. That’s assuming he even went there to begin with. Next thing I know the tenant called Brian and Brian degraded her and yelled at her over the phone. Not how you handle a women or a customer! My tenant called me almost in tears as to how she was just spoken with. I called Brian on 3-way phone call with her and when he answered, he was very rude and said “get her ### off the phone, hang up on her, I don’t want to hear her crap anymore!” I COULD NOT BELIEVE he spoke this way to my tenant, a women and customer this way!TOTALLY UNEXCEPTABLE! I called Brain later that day and told him I just wanted a refund of the $110.00. He refused to refund the money. He said he would schedule for whenever he could come back. I told him that was not going to happen. The tenant no longer wanted him back in her house. Neither did I. I don’t trust him now anyway. He refused to give my $110.00 back. Through text messages he just continued to write that he was not wrong and she was, and he will schedule the job and not give the money back. He failed to understand that once you verbally abuse a women/customer, you cannot expect them to let you in their home. I told him it was not going to happen and if he did not give me my money back for the job that he did not do, I would sue him. He did not care; he taunted me to do so. Finally after going back and forth, he offered to keep $25.00 of my money and give back the rest. I said no to the sleaze bag and said you’re not going to get away with stealing 1 penny of mine. I told him if I have to sue him I will, over $110.00. I told him I would contact the BBB, attorney general, news…..Brian than text back and said: “By the way, my best friend’s brother is a prosecutor in of all places Westland! Do you really think I care about the lame BBB?” Than Brian Miller sent me an email that read this: “Since u declined to have us do your work, we enjoyed a very nice expensive dinner on your sorry ###. FYI, the authorities have been notified about your harassment. Keep it up f_ck head!” Can you imagine doing business with a man that represents a company speaking like this to the public? He obviously has issues and I would caution everyone, especially women to be very careful speaking with this man! Regardless if I am successful in collecting the $125.00 this company has flat out stolen from me, I would caution anyone that reads this NOT to do business with London Fog Chimney Sweeps and tell all their loved ones that may be in the market for these type of services to beware of Brian and his scam of a company! I have attached screen shots of his texts and mine. You can see he just continues to point the finger and say he is willing to do the work now, knowing she will not allow him in her home, so this is his way to try to “look right” while he is stabbing me in the back by stealing my money! Let's be honest, what women would let him back in her home? Not an option after he yelled at her and almost brought the poor lady to tears. Brian Miller tries to live on his name from yesterday, but today he is just a bully towards this women and a thief by stealing flat out stealing $110! How do you not return the $110 when you did nothing! You can't justify it! Also, if you do have Brian Miller out to your home, he will have his dog running all through your home without asking. Do NOT do business with LONDON FOG CHIMNEY SWEEPS is my strong suggestion. The have been in business for a long time, but they are not signed up with the BBB or Angies List, which says a lot! They would rather not have bad reviews so Brian Miller just did not join! They have 2 addresses. 1 is located at 18001 Lathers St., Livonia, Mi. 48152.----Phone number [protected] or [protected]

Read full review of London Fog Chimney Sweeps
View 0 more photos
Hide full review

Is London Fog Chimney Sweeps Legit?

London Fog Chimney Sweeps earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds London Fog Chimney Sweeps to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, London Fog Chimney Sweeps is known for their high standards and safety. If you're thinking about dealing with London Fog Chimney Sweeps, it's wise to check how they handle complaints.

Londonfogchimney.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Londonfogchimney.com you are considering visiting, which is associated with London Fog Chimney Sweeps, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Londonfogchimney.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The londonfogchimney.com may offer a niche product or service that is only of interest to a smaller audience.
  • London Fog Chimney Sweeps protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

London Fog Chimney Sweeps Reviews 0

Looks like London Fog Chimney Sweeps has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent London Fog Chimney Sweeps, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of London Fog Chimney Sweeps complaint handling

London Fog Chimney Sweeps reviews first appeared on Complaints Board on Nov 11, 2015. The latest review Non Refund of Money for Services not Rendered and Verbal Abuse from Brian Miller the Owner was posted on Nov 11, 2015. London Fog Chimney Sweeps has an average consumer rating of 1 stars from 1 reviews. London Fog Chimney Sweeps has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. London Fog Chimney Sweeps Contacts

  2. London Fog Chimney Sweeps phone numbers
    +1 (734) 513-8455
    +1 (734) 513-8455
    Click up if you have successfully reached London Fog Chimney Sweeps by calling +1 (734) 513-8455 phone number 0 0 users reported that they have successfully reached London Fog Chimney Sweeps by calling +1 (734) 513-8455 phone number Click down if you have unsuccessfully reached London Fog Chimney Sweeps by calling +1 (734) 513-8455 phone number 0 0 users reported that they have UNsuccessfully reached London Fog Chimney Sweeps by calling +1 (734) 513-8455 phone number
  3. London Fog Chimney Sweeps address
    18001 Lathers St, Livonia, Michigan, 48152, United States
  4. London Fog Chimney Sweeps social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
London Fog Chimney Sweeps Category
London Fog Chimney Sweeps is ranked 92 among 107 companies in the Contractors and Consultants category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.