Lumen’s earns a 2.5-star rating from 2 reviews, showing that the majority of wellness-focused users are somewhat satisfied with metabolic tracking experience.
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Transform Your Health with Lumen: A Personalized Approach to Metabolism Tracking
Are you ready to take control of your health and fitness journey in a whole new way? Lumen offers a revolutionary solution that goes beyond traditional diet and exercise plans. With Lumen, you can measure your metabolism in a single breath, gaining real-time insights to improve your metabolic health. Customers have reported significant weight loss, improved workout performance, and a better understanding of their body's energy sources. The personalized meal plans provided by Lumen have helped many users reach their health goals effectively. By tracking your metabolism daily, customizing your nutrition, and optimizing your workouts, Lumen empowers you to monitor and enhance your metabolic health like never before. Join the community of satisfied users who have experienced positive transformations with Lumen. Start your journey towards a healthier, fitter you today!
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Pros
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Cons
- Limited product range compared to rivals
- High-end pricing may deter budget-conscious users
- Niche market focus limits broader appeal
- Dependence on proprietary technology risks obsolescence
Lumen Complaints 1
Payment for membership is not trustworthy
I was very nervous about adding a credit card to a website directly but was told there was no other way they don’t work with ApplePay or PayPal. So I created a digital card with my credit card with a $25 monthly cap and added it to the account. One month later they cancel my account saying I have not paid and no card is on file so I need to do the whole process for a second time. They also claim to not have record of the first conversation that I can clearly see and I spoke to the same person. I don’t feel comfortable giving them financial information if it can’t be stored correctly and they pretend it never existed. They block you in the app without it so it makes the device a useless item without the membership.
Desired outcome: Allow app access to at least measure, since they refuse to refund the device.
Confidential Information Hidden: This section contains confidential information visible to verified Lumen representatives only. If you are affiliated with Lumen, please claim your business to access these details.
Is Lumen Legit?
Lumen earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Lumen has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Lumen has claimed the domain name for lumen.me for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Lumen.me has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Lumen.me has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Lumen as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Lumen have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Lumen and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Lumen protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Lumen
The Lumen device is paired with a mobile app that provides users with personalized nutrition recommendations based on their metabolism readings. The app aims to guide users in optimizing their nutrition and workout plans to meet their health and fitness goals. It tracks progress over time and adjusts suggestions accordingly.
In addition to metabolism tracking, Lumen offers features such as meal planning, educational content on metabolism, and integration with other fitness tools and platforms to provide a more comprehensive view of the user's health.
The service is subscription-based, with the initial purchase of the Lumen device followed by a monthly fee for continued access to the app's full suite of features. Lumen targets individuals who are looking to improve their metabolic health, lose weight, or enhance their athletic performance through personalized dietary insights.
Lumen's approach is grounded in the concept of metabolic flexibility, which is the body's ability to efficiently switch between using fats or carbohydrates as a source of energy. The company's product is designed for those who are interested in a data-driven method to support their health and wellness journey.
Here is a comprehensive guide on how to file a complaint or review about Lumen on ComplaintsBoard.com:
1. Log in or create an account:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Lumen in the 'Complaint Title'. Be concise and clear about the problem you are facing.
4. Detailing the experience:
- Provide detailed information about your experience with Lumen. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and company's response.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Lumen.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included to effectively communicate your issue.
8. Submission process:
- Click the 'Submit' button to submit your complaint or review about Lumen on ComplaintsBoard.com.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about the progress of your complaint.
Follow these steps to effectively file a complaint or review about Lumen on ComplaintsBoard.com.
Overview of Lumen complaint handling
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 19, 2024
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