Lunsford Air Conditioning & Heating’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with their service and installations.
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Lunsford Heating and AC checked my AC coil about 2 months ago and told me it was still covered by the warranty from Goodman AC company
Lunsford Heating and AC checked my AC coil about 2 months ago and told me it was still covered by the warranty from Goodman AC company. Since then, my AC has been barely working during the summer months. They assured me they would replace the coil as soon as they could. I've been calling them every week for the past two months, but they keep giving me the runaround. They always say the coil will arrive "tomorrow" and that they will call me to schedule the installation, but I never hear back from them.
My complaint with Lunsford AC is no response to my request for a detailed description of service rendered on August 21
My complaint with Lunsford AC is no response to my request for a detailed description of service rendered on August 21. History of service from Lunsford: June - Annual Service A/C - Three (3) pounds or R410 Refrigerant replace (Unit still under warranty). March - Annual Service A/C - (Unit still under warranty). August 10 - (WARRANTY EXPIRED JUNE ) Unit not cooling - Three (3) pounds of R410 Refrigerant replace, Electronic Leak Search found leak in Drier. Technician said someone would call to schedule appointment to replace Drier. Due to no returned call for several days, I called Lunsford. No one knew what I was talking about. They stated they would check into the problem and call me. Finely someone called and made an appointment for August 21. A lady said it would be $500.00 + for the repairs. I questioned her since I paid $323.51 on August 10th. She said O.K... $450.00 less $50.00 Military discount. Total cost $405.00. August 21 - Technician came and replaced the part. He could not give me a receipt because he did not know how to send an e-mail from his computer. He assured me that the office would send the receipt. No one sent a receipt via e-mail. I called the office and finally got a receipt. It listed "Misc. Repairs" 1 Job. I sent another email to Lunsford requesting an itemized receipt. They forwarded the same receipt still refusing to itemize the cost. Having paid $728.51 for this service, I felt that I had been overcharged. Also, having three (3) pounds of refrigerant replaced (in June ) should have raised a RED FLAG to the Technician that there might be a leak. At this time the unit was still under warranty.
Is Lunsford Air Conditioning & Heating Legit?
Lunsford Air Conditioning & Heating earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Lunsford Air Conditioning & Heating. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Lunsford Air Conditioning & Heating's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Lunsfordac.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Lunsfordac.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Lunsfordac.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The lunsfordac.com may offer a niche product or service that is only of interest to a smaller audience.
- Lunsford Air Conditioning & Heating protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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About Lunsford Air Conditioning & Heating
One of the key factors that sets Lunsford Air Conditioning & Heating apart from its competitors is their team of highly skilled and experienced technicians. These professionals undergo rigorous training and stay up-to-date with the latest advancements in HVAC technology. This ensures that they are well-equipped to handle any heating or cooling issue with precision and expertise.
Lunsford Air Conditioning & Heating offers a comprehensive range of services to meet the diverse needs of their customers. Whether it's installation, repair, or maintenance, they have the knowledge and tools to get the job done right the first time. From residential to commercial projects, no task is too big or small for their dedicated team.
When it comes to customer service, Lunsford Air Conditioning & Heating excels. They understand that HVAC emergencies can happen at any time, which is why they offer 24/7 emergency services. Their friendly and professional staff is always ready to assist customers and provide prompt solutions to their HVAC problems.
In addition to their exceptional service, Lunsford Air Conditioning & Heating is committed to using high-quality products and equipment. They partner with leading manufacturers in the industry to ensure that their customers receive reliable and energy-efficient systems that will stand the test of time.
Furthermore, Lunsford Air Conditioning & Heating takes pride in their commitment to environmental sustainability. They offer eco-friendly solutions that help customers reduce their carbon footprint and save on energy costs. By promoting energy-efficient practices, they contribute to a greener and more sustainable future.
Overall, Lunsford Air Conditioning & Heating is a trusted and reliable HVAC company that delivers exceptional service, employs highly skilled technicians, and offers a comprehensive range of services. With their commitment to customer satisfaction, quality products, and environmental responsibility, they are the go-to choice for all heating and cooling needs.
Overview of Lunsford Air Conditioning & Heating complaint handling
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Lunsford Air Conditioning & Heating Contacts
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Lunsford Air Conditioning & Heating phone numbers+1 (850) 626-9012+1 (850) 626-9012Click up if you have successfully reached Lunsford Air Conditioning & Heating by calling +1 (850) 626-9012 phone number 0 0 users reported that they have successfully reached Lunsford Air Conditioning & Heating by calling +1 (850) 626-9012 phone number Click down if you have unsuccessfully reached Lunsford Air Conditioning & Heating by calling +1 (850) 626-9012 phone number 0 0 users reported that they have UNsuccessfully reached Lunsford Air Conditioning & Heating by calling +1 (850) 626-9012 phone number
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Lunsford Air Conditioning & Heating address4917 Glover Ln, Milton, Florida, 32570-4528, United States
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Lunsford Air Conditioning & Heating social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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