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M & J Autos Limited Customer Service Phone, Email, Contacts

M & J Autos Limited
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www.mjautosltd.co.uk

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2.3 3 Complaints
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M & J Autos Limited Complaints 3

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J
10:11 am EDT
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M & J Autos Limited Car purchase

I purchased a Ford focus for £10000 from them and within 20 minutes of driving the car from their dealership, the engine light came on, he claimed he would fix it took the car and next day brought it to me with no proof of what has been fixed. They told me if there is any issues in 14 days they will refund. 1 hour later the car had an engine fault I took it back to them, they said there is nothing wrong and to get a diagnostic done from an independent garage. I got the diagnostic done from Halfords and they said they was shocked the MOT only passed a week ago with so many clear mot failures, there was £2000 worth of damage. I then communicated to M & J autos and they said these are small issues and not worthy of a refund. 3 days later the engine started rattling loud and the car eventually stopped working completely. They have still not offered a refund, disgraceful instead they said they will take off price of the engine replacement in the refund value

Desired outcome: Refund

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S
3:55 pm EDT

M & J Autos Limited vw golf

Totally lied to about a car we purchased. Advertised as having timing belt and pump recently changed, lies, was never changed. Tyres described as good, lies, 3 tyres had less than 1.5mm. Said car had Bluetooth connection, lies, you need to use a cable. Said car had full dealership history, lies, the car had missed a service totally. We asked before we traveled down from Scotland what the condition of he car was, response was excellent, lies. When we arrived the car had multiple scratches and even worse half the car had been badly sprayed over! Please do not go anywhere near these crooks. One bad review, fair enough! Two questionable, hundreds! Watch out! And there are hundreds.

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H
3:13 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Stay well away from these cowboys. I recently purchased a Volkswagen Scirocco from this garage after one month had a "Engine Fault - Workshop" message appear on the dashboard. After only having the car a short time I had the RAC carry out a full inspection. I was bitterly disappointed to find out the vehicle was in an accident and had received a heavy...

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Read full review of M & J Autos Limited and 4 comments

Is M & J Autos Limited Legit?

M & J Autos Limited earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds M & J Autos Limited to be a trustworthy company. Although there's a 33% resolution rate for customer complaints, which deserves attention, M & J Autos Limited is known for their high standards and safety. If you're thinking about dealing with M & J Autos Limited, it's wise to check how they handle complaints.

The age of M & J Autos Limited's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Mjautosltd.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the mjautosltd.co.uk. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Mjautosltd.co.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The mjautosltd.co.uk may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to M & J Autos Limited. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of M & J Autos Limited complaint handling

M & J Autos Limited reviews first appeared on Complaints Board on Aug 14, 2014. The latest review Car purchase was posted on Jul 23, 2023. The latest complaint Faulty Car was resolved on Aug 14, 2014. M & J Autos Limited has an average consumer rating of 2 stars from 3 reviews. M & J Autos Limited has resolved 1 complaints.
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  1. M & J Autos Limited Contacts

  2. M & J Autos Limited phone numbers
    +44 208 438 8478
    +44 208 438 8478
    Click up if you have successfully reached M & J Autos Limited by calling +44 208 438 8478 phone number 0 0 users reported that they have successfully reached M & J Autos Limited by calling +44 208 438 8478 phone number Click down if you have unsuccessfully reached M & J Autos Limited by calling +44 208 438 8478 phone number 0 0 users reported that they have UNsuccessfully reached M & J Autos Limited by calling +44 208 438 8478 phone number
    +44 772 200 4437
    +44 772 200 4437
    Click up if you have successfully reached M & J Autos Limited by calling +44 772 200 4437 phone number 0 0 users reported that they have successfully reached M & J Autos Limited by calling +44 772 200 4437 phone number Click down if you have unsuccessfully reached M & J Autos Limited by calling +44 772 200 4437 phone number 0 0 users reported that they have UNsuccessfully reached M & J Autos Limited by calling +44 772 200 4437 phone number
  3. M & J Autos Limited address
    150 Coles Green Road, London, England, Greater London, NW27JL, United Kingdom
  4. M & J Autos Limited social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

Recent comments about M & J Autos Limited company

Faulty Car
4
I agree. Bought the car and same day had faults coming up.

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