HI there Im complaining about a letter from the mail saying that you have won one off this four prizes and then it says, order know, to find out what you have won, then I went with my husband and make an order, plus send it to them and then waitted about 21 days to receive it, then after that 21 days I rang them and they say thats true I just have to wait 21 days, then I told them I have waitted more then 21 days, then they say maybe its on its way, so me and my husband rang them and they say that I have to send in a post for my order and then they will send me what Ive orderd then I ask them again what about what Ive won, and they say I didnt win anything, I just have to pay for the shipping then they will send my order.
So Im coplaining because for my family and the income its so hard for us to spend money on something besides food for the kids, but I dont like that fact that they are sending letters saying that youve won something, when its not true, just to get people to buy there stuff its not good...if they want people to buy there stuff doit the right way..and in a honest way.
The complaint has been investigated and resolved to the customer’s satisfaction.
I just received a package in Whangarei (Onerahi) and decided to search about it.
I'm happy to read about it and thank you for sharing your stories guys.
This is what I found about WHOIS information for their website. So if you want to do something about it, then here it is a good starting point:
REGISTRY WHOIS FOR MAGNAMAIL.CO.NZ
% New Zealand Domain Name Registry Limited
% Users confirm on submission their agreement to all published Terms
%
version: 5.00
query_datetime: 2011-10-31T14:39:15+13:00
domain_name: magnamail.co.nz
query_status: 200 Active
domain_dateregistered: 2006-05-23T13:33:07+12:00
domain_datebilleduntil: 2013-05-23T13:33:07+12:00
domain_datelastmodified: 2011-05-11T18:01:00+12:00
domain_delegaterequested: yes
domain_signed: no
%
registrar_name: Melbourne IT Limited
registrar_address1: Level 2
registrar_address2: 120 King Street
registrar_city: Melbourne
registrar_province: Victoria
registrar_postalcode: 3000
registrar_country: AU (AUSTRALIA)
registrar_phone: +[protected]
registrar_fax: +[protected]
registrar_email: Email Masking Image@melbourneit.com
%
registrant_contact_name: Magnamail Pty Ltd
registrant_contact_address1: Unit 4a
registrant_contact_address2: 5 Talavera Rd
registrant_contact_city: North Ryde
registrant_contact_country: AU (AUSTRALIA)
registrant_contact_phone: +[protected]
registrant_contact_email: Email Masking Image@melbourneit.com.au
%
admin_contact_name: Alex Waldman
admin_contact_address1: Unit 4a
admin_contact_address2: 5 Talavera Rd
admin_contact_city: North Ryde
admin_contact_country: AU (AUSTRALIA)
admin_contact_phone: +[protected]
admin_contact_email: Email Masking Image@melbourneit.com.au
%
technical_contact_name: Account Manager
technical_contact_address1: Level 2, 120 King Street
technical_contact_city: Melbourne 3000 - Vic
technical_contact_country: NZ (NEW ZEALAND)
technical_contact_phone: +[protected]
technical_contact_email: Email Masking Image@melbourneit.com.au
%
ns_name_01: ns101.pair.com
ns_name_02: ns5.ns0.com
%
% Users are advised that the following activities are strictly forbidden.
%
% Using multiple WHOIS queries, or using the output of multiple WHOIS
% queries in conjunction with any other facility or service, to enable
% or effect a download of part or all of the .nz Register.
%
% Using any information contained in the WHOIS query output to attempt a
% targeted contact campaign with any person, or any organisation, using any
% medium.
%
% A breach of these conditions will be treated as a breach of the .nz Policies
% and Procedures. Sanctions in line with those specified in the policies and
% procedures at www.dnc.org.nz may result from any breach.
%
% Copyright InternetNZ
Information Updated: Mon, 31 Oct 2011 01:39:15 UTC
dame what a shame i got a letter in the mail from magnamail on monday 14-11-2011 as soon i saw that i won 25, 000 dollars i knew it was too good to be true but i couldnt help but think maybe something good like this can happen but nooooooooooooooooooooooooooo! haha dame their sad preying on people like this i hope they get whats coming to them.
It really is Caveat Emptor (Buyer, Beware) with firms like this. Even the stuff they sell is crap, cheaply made and overpriced, so they are a major league profiteering outfit. This being the case, they're not going to give a damn about your feelings are they? As long as they rake in the $$$. They fact that they prey on the elderly and poor says it all doesn't it?
Here in New Zealand they have another outlet called Health Pride which do exactly the same with the scratch cards: tell you that if 2 prizes come up identically, you've won them. Surprise surprise, when $1, 000 came up twice on my card, what they actually send me was an absolutely rubbishy watch, wouldn't even give it away. However, I never for one moment expected anything else.
Isn't it sad when companies get away with ripping people off my husband also believed their crap and it cost me $50 plus postage and handling. Reading all the complaints makes you sick at heart these people should be sued for false advertisng preying on other peoples dreams and hopes what a pack of losers.
Hope someone shut's them down!
Thanks people for your comments. I wont be sending them anything!
My goodness, thank God I just googled the name of this Company (Magnamail) n found out the truth about them. I was gonna go all the way up from Manukau to Avondale to their showroom shop to place my order and to claim my ### prize! :). this Company need a big slap on their ears. The very reason that I thought that this is real coz they have listed all the name of the people who have won the prize (but not sure if it is the chinese pendant or $$)..geeee..thank guys n hopefully the others will think of double check this company on google before they make a decision..!
recently I bought 2 articles from the Health pamphlet, one being a special type of inner sole to help aching feet, the other was a battery tester., . My winning cards said:- with 4 numbers in the line as on the master card I had won $1000, the other card had a line of 4 and the prize of $500.
I wonder where they have got to, both the purchased goods and the 'rewards'
Simviv
Been sucked in myself to buy stuff, but i now realise its all crap, after twice buying from them, i never take the prize winning stuff seriously, i just wanted some helpful gadgets, but they are really bad quality; mostly, i noticed that they took more money than they should have, not much but im not happy, they took $2.00 for some monthly brochure, and i certainly didnt ask for it, down right rude hey. Anyway just a thought im having ..how about those people whos pictures are on the brochure that have so called won their prizes, would you please identify yourselves and tell us if its true or not. Im glad i decided to check out this aweful mean nasty place.Thanks peeps
thanks everyone for your comments. I have received mail saying i have won $25, 000.00!
I sort of believed it but still wanted to google it first and then purchase. thank you for sharing now i know it is all fraud.
Hi my Name is Gertrude Clayton, of 15 Waring St Kadina SA, I recieved a letter from K Wilson stating I only had 14 days to order for to go into the draw to win $5000, this is to let you know I have already posted my order a week ago, with a red ticket to enter the draw ticket No2386256, so I dont understand whats going on, perhaps you can soet it out on my behalf. Sincerly G Clayton.
i don't make an order again because its lie
I can see these guys are really good at feeding off the vulnerable. This scam has been running since 2010 and they are still scamming kiwi's in 2012. This is disgusting that they have been able to get away with it for so long. Can anyone put a stop to these guys. What makes it worst is that they do it so blatantly out publicly. They are just laughing at us! I sent a complaint to Fair Go to see what they can do. I feel for all those who got caught up in their dishonesty and scam and at a cost. I was one of them that googled the name. However, my mother got caught up in it and purchased up to $150.00 worth from the catalogue. She received some cheap jewelry.
guys, use your brain. i just looked at my magnamail catalogue to see what you're all going on about it never says 'you have definitely won a prize' and one of the prizes you could win is $25000, or a watch, a necklace, a pen, a sh***y keyring etc. there have been people that have won the money, most people don't because THAT'S HOW A LOTTERY WORKS! do you really think they'd be allowed to continue as a business if it was a fraud or a scam? especially since they have all those lottery permit numbers and other official stuff.
PLUS think about all these complaints.. the fact that there are so many complaints means the government would be keeping a very close eye on them making sure they're abiding by the rules.
PEOPLE JUST READ WANT THEY WANT TO AND IGNORE THE REST. Yet no one complains when they don't win the lotto...
I am so glad I read this! I am currently not working and have very little money. I received this rare "pink ticket" notification meaning I could win 21, 000. As someone who is very low on cash and not working this was really appealing. Of course I had to spend 10 dollars or more to order one of several innovative products. So glad I did not and why is the Australian government NOT doing anything to stop these scam artists. The company is based in North Ryde, Sydney, not offshore!
Last week I received the latest Magnamail catalogue containing information on how I COULD win $100, 000.00. I completed the order form together with my Debit Card details then found I could order online. I was feeling a little uneasy about this transaction so found & read the many complaints that had been posted. I am so pleased I did, I was more than angry with the way innocent people had been scammed so this is what I did, & I hope every person who gets this rubbish will do the same. I cut my name & personal details including any identifiable Customer Numbers or such from the order form & information page. I then tore the pages into small pieces & placed them very neatly inside the catalogue, then placed the folded catalogue in the return envelope & sealed the envelope with tape. Tomorrow I shall post it back to Magnamail minus a postage stamp. If every person did this Magnamail may think twice about the their scamming practises especially when they find themselves being billed for the return postage. Helene.
Got a "contfirmed winner" with $20, 000-00 "cash on hold" (whatever that means) in the post but sent to my address under another name. Will follow through on this, place an order and put in a false credit card number. Should have some fun. All big encouraging words but a lot of ###. Perhaps time to "chuck it in the ###it bucket" and do something useful. Heeheeeee!
I was told that I won $20 000.00 recently but the money is yet to be received. How is that?
So glad I read this before I spend a cent on these guys.
I felt like I read all the small print & hadn't missed anything out... so I must have won $5, 000, they are so full of it
I received the "classified" envelope today. I scratched and one $25, 000, $5000 and some junk jewelry. Knowing from the minute I saw it that it was a scam.
I really wish someone would shut a group like this down. Preying on the foolish and elderly to sell junk.
I have been buying from Magnamail for years with no problems. Yes, if you do not read your magazine correctly as written including terms and conditions, you could believe that you have won one of the major prizes.You people are not looking past the words "you have won"., or"win one of these prizes, order to claim your prize priviledge". As someone said, if it sounds too good to be true, it usually is, but having said that, MAGNAMAIL do award the major prizes when they are DRAWN. iF you are not happy with your purchase they have a 12 month money back guarantee.
Please learn to read and take note of punctuation so it reads correctly.
No, I am not associated with the company except as a customer who would also love to win a major prize, but lets face it, with all the orders they must get one;s chances of winning would be slim. Get realistic.
What I do is this. There's a media code on the letters. Go to the Magnamail website, add some random thing from the front page to the shopping cart, it doesn't matter what it is.
Then go to the cart or the checkout, and scroll down to the spot where you input your media code. Type it in and hit apply to activate the code.
It'll refresh the cart, adding your prize to the random thing. It'll either show the exact item you've won, or have a generic present picture, with a sku code underneath.
Go back to the letter and find the fine print. Match that sku code up with the numbers in brackets after each of the prizes, and done.
Example: The current big draw where I've apparently won one of 31 prizes, letter came today actually. I got the media code of 6MNT. I did the above, and came up with the present with a sku code of R567. Checking the fine print, it's the cheapest booby prize of the amethyst swirl pendant and earring set, worth $30. They have more then 77, 000 of them, and 1 of everything else. Therefore, not worth entering the competition by buying anything.
I have saved so much bother and money by doing this. I won't buy anything until I confirm an actual decent winning prize. Hasn't happened yet though.
But yeah, they should be reported. They're scamming vulnerable old people, and believe me, when you're on a government pension, you'll jump at even the slightest chance to get a little something extra to relieve the stress of living from payment to measly payment. (Age pension is the same payout as disability pension. Says a lot about what they think of the elderly...)
Also their products are cheap. I needed the no-bend weeder tool. It was missing screws, and the metal prongs at the end that pull the weeds are connected by cheap plastic. It's been used on maybe 3-4 different occasions. It's already broken. They use cheap plastic, and even the packaging looks cheap, as it's usually an unmarked white box, or a clear plastic bag with no labeling. And instructions are fairly rare, and poorly written.
Also, they sometimes take so damn long to send things out that by the time it's arrived, I've legitimately forgotten why I even brought the thing...
Sorry for the text wall.
Very sadly, my ancient mother has been taking multiple scam mails of this kind to heart. How much money has she spent on these things? I don't even know. But the winner of the $25, 000 is actually magnamail.
I purchased 6 heart necklaces with names to be engraved on each one. I didn't open them, but wrapped to give out to my daughters and granddaughters. Started giving them out today and they have not been engraved. Each of the pendant hearts were supposed to be engraved, with the names I placed on the order form
I ordered a bath mat and a knife sharpener on January 11th 2018. To date I have not received the goods for which I paid $51.70 . I have received a memorandum and the paperwork for another Prize Draw, however i wont enter this until I receive the goods I ordered
I sent all paper work back so where is my cheque or my products i ordered., the letter said I was a differnant winner I ordered 2 differant things and i have not heard anything back. Your letter said 72 hours till I would see a cheque with products turn up by courior .
Keep receiving magnamail re winning prizes all we get I could buy at 2 dollar shop doe anybody ever win any item of value or are all prizes rubbish...Roly Veitch Timaru
hi.Purchased a few months ago solar powered cat repeller to place in garden. Well it has crapped out thought it would last longer than it did. What is the warranty period? Seemed to work well when going. Roly veitch Timaru
require reply re returned solar light
I recently (3 weeks ago?) returned an external security light because I couldnt get to work...pls advise you have received it and what action is planned. Thanks
This is not a Magnamail website and no one will assist you here so just go to their website and express your rant.
Web is so wide and why focusing on your grievances and just go here in complaints board.
I get sick and tired of them saying I’ve won something and it’s always the cheap [censored] they get from China, I use to spend money with this group only to be presented with crap that brakes and don’t last long, this is just terrible especially when we have to watch what we spend our money on and this is how Magnamail treats their loyal customers, SHAME ON YOU MAGNAMAIL
Here’s the prizes I will get
Santek Portable Radio, plastic [censored] $20, not worth $5
Cooper and Co Wooden Tea box, $26, not worth $2
That would be my horrible GIFT
Myrtle Thompson
014778