Menu
For Business Write a review File a complaint
Mailfence Customer Service Phone, Email, Contacts

Mailfence
Reviews and Complaints

mailfence.com

Learn how the rating is calculated

4.5 2 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Mailfence Reviews 4

ComplaintsBoard
E
12:00 am EDT

Mailfence A Secure and Private Email Service You Can Trust

Are you tired of email services that compromise your privacy and security? Look no further than Mailfence! As a user seeking a secure mail provider for my scientific studies, I was thrilled to discover Mailfence in Belgium. The Documents option is a real plus, eliminating the need for additional cloud services like Dropbox. My experience with Mailfence has exceeded my expectations. Finally, a service that respects your privacy and offers everything you need in one place. Don't hesitate to explore Mailfence and experience true email privacy and security!

Read full review of Mailfence
Hide full review
ComplaintsBoard
V
11:09 am EDT
Verified customer This review was posted by a verified customer. Learn more

Mailfence Simple and private email

When I first learned that my mailbox wasn't completely secure with my old provider, I immediately sought a new one. Indeed, I do not like the feeling of having unwanted people being able to read my mails as much as they like.
A friend of mine recommended me MailFence and it was a pleasant discovery.
First of all, I have the guarantee that my mails will be read by the ones that I chose (not even them can read my mails!). Second, the extra features are actually very handy. Thanks to them, I can easily manage my messages, documents and contact in one place combined with my own personnal calendar! It is finally over, the time where I was losing so much time switching through tabs or apps!

Read full review of Mailfence
Hide full review
  1. Pros
    1. Strong Encryption: End-to-end encrypted email service.
    2. Privacy-Focused: No tracking or advertising.
    3. Feature-Rich: Integrated calendar, contacts, and documents.
    4. Interoperability: Supports POP/IMAP/SMTP and mobile.
    5. EU-Based: Subject to strict European privacy laws.
  1. Cons
    1. Limited brand recognition compared to giants like Gmail.
    2. Smaller user base may affect network effects.
    3. Fewer integrations with third-party apps.
    4. Potentially slower innovation pace than larger competitors.

Mailfence Complaints 0

Looks like Mailfence has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Mailfence, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Mailfence Legit?

Mailfence earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Mailfence stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Mailfence's reputation as a trustworthy leader in their field. Customers can rely on Mailfence's services, assured they're dealing with a highly reputable and fully legitimate company.

Mailfence has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for mailfence.com can be seen as a positive aspect for Mailfence as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Mailfence's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Mailfence.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mailfence.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Mailfence have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Mailfence and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About Mailfence

Screenshot Mailfence
Mailfence is a secure email service provider offering encrypted email communication with digital signing. It provides users with privacy-focused features such as two-factor authentication and end-to-end encryption. The service includes calendar, contacts, and document storage functionalities, catering to individuals and businesses seeking enhanced email security.
How to file a complaint about Mailfence?

Here is a comprehensive guide on how to file a complaint against Mailfence on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Mailfence in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Mailfence. Mention key areas such as transactions, steps taken to resolve the issue, company's response, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary details are included.

8. Submission process:
- Click the 'Submit' button to submit your complaint against Mailfence.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com to stay informed about the progress.

Follow these steps to effectively file a complaint against Mailfence on ComplaintsBoard.com.

Ratings on other review websites
Trustpilot
Trustpilot
3.8
134 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Mailfence Contacts

  2. Mailfence emails
  3. Mailfence social media
  4. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
Mailfence Category
Mailfence is ranked 22 among 29 companies in the Email and Messaging category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.