Mango Pure Cleanse’s earns a 4.5-star rating from 15 reviews, showing that the majority of customers are exceptionally satisfied with their results.
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Charged for products never ordered
My credit card was charged $89.63 and $8924 for products not received or authorised for what a scam I have been in touch with my bank and they are proceding with fraud charges also my card has been destroyed so they can no longer take any monies from it
Fraud by the Small Print
The following email sent to the Company
Dear Mango and ColonCleanser customer service,
I want to lodge a complaint about the way you conduct your business. I am a relatively intelligent person, college graduate, working in the private sector for over 30 years. I am still working at the age of 70.
When I saw the advertisement for your product, endorsed by Rachel Ray, and the cost to me was less than $10 for a FREE sample, I thought I would try it. When it arrived, 8/6/12, I was on vacation and didn’t open it until this past week. I have been taking it for a week, and see NO results. The only thing I notice is that I feel a little tense, like when you are taking diet pills (my hands are a tad shaky). Other than that, my appetite is not decreased, and I am not “cleaning out my colon” (going to the bathroom more or different than usual). But I thought, well I’ll just continue to take the entire amount and give it more of a chance.
Today, I opened my credit card bill and saw two charges ($79.99 and 69.99) that I had no idea what they were for. I called the number on my credit card bill and got to talk to Stephanie in Minn. She explained to me that I hadn’t read the conditions set forth somewhere on the website stating that the product was only free for the first 10 days. But you could not return it if it was opened. Well now I am told that I have to eat the $149.94 charge for these two products.
I think this is fraudulent and a scam, and I intend to report you to the Better Business Bureau, and to write to Rachel Ray also about this deception. I am a senior citizen who feels like I have been preyed upon.
Stephanie said she was a third party (company?) and that the advertisement I saw with Rachel Rey was not really true, it was just a ploy to get me to check into your website to purchase your product for what I thought was $10 in shipping, but turned out to be $160.00 in charges.
I think you are unscrupulous and should be ashamed every day for what you are doing.
I understand that you are “covering your ###” by telling me about the terms and conditions. But I still think what you are doing is wrong, and I hope you are comfortable sleeping at night with your sneaky tactics.
Accelerated Diet Blend
Touted to be ALL NATURAL products it contains Phenylethylamine Hydrochloride which I am severely allergic too and NOT ONE PIECE of paper work, order/billing statement, any way to contact them nor any verification of how much was charged! There was no contact number anywhere but back of bottle which NEVER answered! When notified to order thru TV commercial there was verbal promise of return policy enclosed and emphasized no return accepted nor refund issued without required RMA# given by phone after receipt of pack. I HAVE NEVER BEEN ABLE TO REACH THEM, BEEN BILLED FOR NOT ONLY 1ST ORDER, BUT A SECOND ONE HAS ARRIVED AND I CANNOT MAKE CONTACT. MY BANK ACCOUNT WILL BE CLOSED TOMORROW BECAUSE JUST, SUPPOSEDLY STOPPING THE DEBIT CHARGE, IT HAS BEEN PROCESSED ANYWAY! WHO IS GOING TO DO SOMETHING ABOUT THESE DECEIPTFUL PEOPLE WHO ARE NOTHING MORE THAN CRIMINALS?
The complaint has been investigated and resolved to the customer’s satisfaction.
Stop sending this to me... I have called time after time, my bank is notified. You will not receive any more payments!
Is Mango Pure Cleanse Legit?
Mango Pure Cleanse earns a trustworthiness rating of 82%
Highly reliable. Use their services with confidence, yet trust but verify.
By resolving 86% of 15 negative reviews, Mango Pure Cleanse is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the mangopurecleanse.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- The website belonging to Mango Pure Cleanse has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to Mango Pure Cleanse. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
fraud
This company tries to rip you off by slipping an additional bottle of 30 day supply in with your original 7 day trial offer. They then inform you that if you don't call and request an RMA number, pay for shipping to send back the unordered extra bottle and also pay an additional $10.00 for a “restocking fee” they will charge you $89.95 for the bottle you didn't order in the first place. I called them and canceled my order. I also told them that I didn't agree to accept the additional bottle. The customer service rep I talked to, who claimed his name was Chad Johnson...lol...I doubt that was his real name, claimed that it was in the “terms and conditions” portion of my agreement to order the 7 day trial. I informed him it was not in there. He kept insisting it was, I explained that I had a copy of the terms and conditions up on my computer screen and asked him if he could show me where is said that, he refused, he only kept saying that it was there and when I asked to speak to his boss, he hung up on me.
So, a word to the wise, don't deal with those guys, they are nothing less than another scam. They will rip you off if you let them. This might be a type of product that works, who knows, I just suggest that you find it somewhere else.
By the way, the company name again is: Mango Pure, out of Aurora, Co. the web site they are using now is http://www.mangopurecleanse.com/special2/?AFID=-1
The service dept they use has an email address of [protected]@theprimebrands.com
BEWARE
The complaint has been investigated and resolved to the customer’s satisfaction.
The company do not explain to the buyers about the 89 dollar that will be taken out their account. I feel the company is a fraud because they don't included all the terms. I would've tried it if I knew about the 89 dollars was going to be taken out. I need my money back.
To Ben S
I have been trying to get a hold of you people and it is always busy or the "mailbox is full" what is with that?
also you stated that we should be worried if companies do not provide any contact method well then why did you not leave a contact method in your statement for the people who are having trouble?
we really would like some feedback on this!
Salena
Greetings -
I am not sure why someone would claim fraud. I am from the customer support at Mango Pure. We randomly ship 30 day supply with our 7 day supply as over 65% of the people who receive the trail, stay on the product We do this to assist the customers who actually stay would like to stay on the product that they do not run out. It just so happens, that you were one of the customers that received the 30 day supply. Additionally, we DO NOT make anyone way to ship it back. We ASK that if you do not intend to use it, then simply return at no cost to you. In fact, if you did receive the product and would like to keep we offer deep discounts.
Just because a company wants to try and satisfy the majority of customers does not mean they are attempting to commit fraud to the others. Of course you should always be weary when purchasing online. That is why we have 24/7 cancellation, email support, live chat as well as web cancel request. Oh, and we monitor complaint boards for people who simply look to rant.
Have a good day! Be worried about companies that do not provide any contact method...
Ben S
ER Team
Yesterday I received the trial plus the 30 supply
Today I called to cancel my subscription and asked for a the RMA number. the person gave me a number which is my order number. I am really not sure if that is the RMA number. I asked her if it was the RMA and she said yes.
she just said to return the product. I also got a cancellation email. I really hope this is it. I asked her if i am going to be charged for anything and she said no.
I really hope that that is all i have to do. I don't want to return the item and be charged the $89.95 plus other charges.
Fraudulent advertising
Advertisement does not disclose a $69.95 charge after 15 days. Ad stated trial offer of $2.95 and $9.95. BEWARE!
The complaint has been investigated and resolved to the customer’s satisfaction.
Always read the fine print. Although this is not our product it is always important to read before you purchase. It does not mean it is a fraudulent.
Have a great day and happy shopping!
didn't order yet being charged
ordered a trial bottle with a 7 day supply for $5.95 s/h. when shipment arrived, the company had also sent another bottle with a 30 day supply of the mango pure. I DID NOT AGREE TO THIS! I have gone back and read and re-read all of the information involved in ordering the trial bottle and nowhere did it say that I would also receive the 30 day supply along with the trial size bottle. I am being charged $89.95 for the 30 day supply that I didn't ask for and quite frankly at this point am too angry to even give this company's product a try. I fear that I won't ever see my money. I don't feel that I should have to be responsible for paying return shipping on something I didn't ask for or agree to. Does anyone know if there are any laws that protect consumers that encounter situations like mine? Oh and they only allow 12 days from the date of shipment to get the 30 day supply returned to them in order to get refunded. Guess what else, you have to get a return authorization number to get credited, in order to get this number you have to speak with a human, when I called their 24/7 number, NO HUMANS were available at all. Talk about your catch 22's. I would not recommend that anyone order from this company. And as if this is not enough, the main ingredient in their concoction is caffeine, not the African Mango.
The complaint has been investigated and resolved to the customer’s satisfaction.
Greetings -
I am from the Mango Pure support. We have several ways to contact us to cancel. We provide a local phone number as well as a toll free number. They are answered by (2) different customer service locations in the United States. This is to ensure that customers will NOT get a busy signal. Next we have a 24/7 web cancellation form that is available anytime on the website. Additionally, we have provide an email that you can cancel that is on the site as well as shipping paperwork you received with trial. Lastly, we send email confirmation of the shipping and order, we place the phone numbers to contact us as well as the email to contact us. We provide a 30 day no questions cancellation and refund policy. We also provide an RMA so that you are appropriately credited for any return shipping charges. We make every possible effort to provide our customers with ways to contact us, cancel and to be completely satisfied.
Thank you
Mango Pure Support
Cancel by order
I been trying to call to cancel my trial and it keeps giving me a busy tone. They already charge my credit card and I sent the product back.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hey Mango. My wife signed up for the free trial and you charged me $160 after a couple weeks. She has no idea how to cancel, nothing included, just the order link. I've been calling your 888 number for a week and it rings busy every time. So every thing you just said is a LIE. Ya, know, the wifey seems to like the product. Seems like you could have made great money just being a decent company with a website. But, you have to be crooks. DON'T ORDER THE FREE TRIAL. YOU'LL BE SIGNED UP FOR SOME SUBSCRIPTION THAT HAS BEEN IMPOSSIBLE TO CANCEL SO FAR.
these folks are slick, at least they think they are. If you notice on your invoice that came with your order, you will see that you cannot cancel your order by way of email, yet they provide a "cancellation" button to click on where you give your info and guess what? it's sent via email. After you submit this "cancellation" form, you are directed to a page that says a customer rep will call within 2 business days or you can call them. If you opt to call them and actually get through, it's not a human that answers and when you opt to leave a message, as soon as you start talking, it hangs up on you, that way, they don't know who you are, what the problem is, your phone number etc. therefore, they can't return your call or get to work processing your refund or anything else and before you know it, your trial period is up and you will be charged another $9.95 for late cancellation. If you send the product back without the authorization number (you have to speak to a human to get this number), you are OUT the money plus what it cost you to return the product that you have already paid for AND do you think they will send your product back to you? NO. You are just OUT from every aspect. Also, on their website, they claim to have a 24/7 phone number, yeah right, just try calling and see what you get on a Saturday night. Last time I checked there were 7 days per week and 24 hrs per day. Did someone change our schedule and fail to inform America? and doesn't 24/7 mean that they can be reached 24hrs per day, 7 days per week?
How To Cancel your MANGO PURE
Call this number [protected]
I am fighting them now, but this number will get you to a cancellation option. It keys into your phone number.
I am so mad at them right now. They are truly a rip off company.
I have also experienced the same. They have sent me emails to confirm I want the product, i send a reply back to support@theprimebrands.com stating to cancel all current and ongoing orders. No reply from them and low and behold it shows up in my mailbox with no pack-slip. I have attempted to call with no response as well [protected]. I just cancelled my card and sent a dispute off to the credit card company. What we won't do to lose weight Girls...
I myself never even got a shipping statement. Mine came in just the envelope. Went and got a working number off the Better Business Bureau site. That number for any that needs it is [protected].
Hope that helps :)
Greetings - I am from the Mango Pure support. We have several ways to contact us to cancel. We provide a local phone number as well as a toll free number. They are answered by (2) different customer service locations in the United States. This is to ensure that customers will NOT get a busy signal. Next we have a 24/7 web cancellation form that is available anytime on the website. Additionally, we have provide an email that you can cancel that is on the site as well as shipping paperwork you received with trial. Lastly, we send email confirmation of the shipping and order, we place the phone numbers to contact us as well as the email to contact us. We provide a 30 day no questions cancellation and refund policy. We also provide an RMA so that you are appropriately credited for any return shipping charges. We make every possible effort to provide our customers with ways to contact us, cancel and to be completely satisfied.
Thank you
Mango Pure Support
$89.95
They offer you a 30 day (not so) "FREE" trial of their two products, all you pay is shipping. Little do you know on the 12th or so day, you are charged an additional $89.95 with out your consent. I called my bank to let them know about this misunderstanding and they told me to contact the company first. I could not find a number to the company but when i finally did, all i got was busy signal after busy signal. Finally after a good amount of research, i found this number. [protected]. I spoke with a representative who continued to tell me that I agreed to this additional charge in my terms and conditions. I then explained to her that I had the terms and conditions in front of me and no where did it state that I agreed to pay this amount. After several minutes of complaining, i finally asked to speak to a supervisor and the lady asked if i still had the product. I said yes. and she FINALLY gives me an address to send them back and said with in 3 weeks i will receive a full refund. The representative will give you an RMA number(Returned Merchandise Approval Number). You will write this on the outside of the package when you send it back. SO BASICALLY, Get to the point with the representative when you call and tell them that you want a full refund Ask for the RMA #. They will give you an address to send it to, EVEN if you have used the product.. in the terms and conditions, it states that you have a 30 day money back guarantee. open or closed bottles are accepted. Hope this helps, and sorry you were as gullible as me :p THIS IS THE ADDRESS YOU NEED TO SEND IT BACK TO. MANGO PURE RETURNS DEPT.
22100 EAST 26th AVENUE
AURORA, CO. 80019
-Jen
The complaint has been investigated and resolved to the customer’s satisfaction.
In essence the product they are selling does work, but its more in conjunction with a variety of metabolizers and not the irvingia gabonesis itself. I bought the trial and was focused on returning the 30-day bottle as soon as I received it and had little problems over the phone cancelling it before the 14 day trial period was over. The number to dial is 813.463.2458 M-F, 9-5. Press 0 to speak with a representative and cancel. Overall the product does seem to work and might very well be worth the money spent, however their tactics on getting it into your home leaves a bad taste in my mouth as a business owner. I recommend they change up the forced bottle and just send out the 14 day trial, and possibly lower the monthly bottle price to around $30 USD. People are more likely to keep a subscription that will cost them 30 bucks then an 80 dollar gut-check. Good product, bad marketing official.
I tried the free mango pure and in about 10 days I received email for an order they was getting ready to ship for 89.95. When I tried to contact custom service could not reach any one, since I gave them a debt card which I only keep about twenty dollars in I was able to cancelled my order, they tried but bank refused the amount, this is a rip off company beware.
I also fell for this. Thank you Jen for your info on how to contact this company.
Mango Support, the email address on YOUR product is incorrect! also NO packing slips ect.
I had returned my product, i made SURe to get a conifrmation on it. I just called the company back, and the lady on the phone was acting like they never received itm until, i told her I have the confirmation right in front of me, and repeated the exact date and time they received the product back. So then she starts back peddeling, saying, "well you need to allow 2-4 business days for this dept., then another 5-7 in the other dept.". When saying, they received it on June 14th, and it is NOW july 3rd (more than than the 11 business days. She still couldn't say when I would received my refund. just "legally they have 30 days"...When I asked, what then? if I don't received my refund?, I stated then I can "legally" come after their company for a refund...poor customer service. I have NEVER waited so long on a refund before. Ridcoulous! Don't EVER buy from this company!
Angie
Greetings -
You indicate that ordered a product online and you cannot find anything regarding that product online? So you cannot find the website that you went to, entered your information, submitted your credit card and received a product from? Again, we would be happy to help. Submit any questions to support@theprimebrands.com
i want to also respond to mango pure support. I WAS ON THE COMPUTER FOR AN HOUR OR BETTER AND FOUND NOTHING! I REPEAT...NOTHING! AND MY SHIPMENT CAME WITH NO PAPERS! EXPLAIN THAT! I HAD NOTHING TO GO BY! I CONSIDER MYSELF PRETTY COMPUTER SAVVY, SO WHY WOULD IT BE SO DIFFICULT FOR ME TO FIND ANY KIND OF INFORMATION?
thankyou so much Jen! when i saw your "two products" remark, and then the "Aurora CO" i thought, oh no please no, i fell for it too! first of all, when i recieved my two bottles in the mail i wanted to find what i was agreeing to, by trying their product, since in free trials there is usually a catch! i spent an hour or better looking for their website...nothing. my shipment came with no packing slip, hence no info! red flags kept popping into my head the more i tried looking them up and found nothing! SO GUESS WHAT? I CANCELED MY DEBIT CARD, thanks to your little gem of a letter! i cannot thank you enough, Jen, may God bless!
Greetings -
I am from the Mango Pure support. It is important to read the terms and conditions when purchasing products online. We in now way are looking to scam anyone. We provide a product and customer service. Unfortunately, we cannot make everyone happy. We will however stand by our product, terms and ability to provide top notch customer service. That is by providing every possible method of contact us available. Phone, Fax, Email, Web Form.
We have several ways to contact us to cancel. We provide a local phone number as well as a toll free number. They are answered by (2) different customer service locations in the United States. This is to ensure that customers will NOT get a busy signal. Next we have a 24/7 web cancellation form that is available anytime on the website. Additionally, we have provide an email that you can cancel that is on the site as well as shipping paperwork you received with trial. Lastly, we send email confirmation of the shipping and order, we place the phone numbers to contact us as well as the email to contact us. We provide a 30 day no questions cancellation and refund policy. We also provide an RMA so that you are appropriately credited for any return shipping charges. We make every possible effort to provide our customers with ways to contact us, cancel and to be completely satisfied.
Thank you
Mango Pure Support
Charge and cancelling
Looked at my account and they charged me 89.00 twice. I only wanted the free trial ad they never said anything about it refilling the bottles for such a high expense or I would have never done it. When I called to cancel they persistently tried to keep me paying for that amount. Never will I purchase this item again, I haven't found it helpful and the customer service isn't that great. I would have loved to get my money back and thank god I cancelled before they sent me another one and charged me again.
The complaint has been investigated and resolved to the customer’s satisfaction.
Sure thing - You can contact support@theprimebrands.com or call 813.463.2458 or go to www.thedailymango.com
Which number did you call to cancel? The number on the bottle doesn't work, and the website is no longer up. I would really appreciate your help! Thanks.
Greetings -
I am from the Customer Support for Mango Pure. We would be happy to cancel or refund anything that you feel was unjustly charged. You are able to cancel via the web cancellation form where you ordered the product. You can cancel via the email address which was provided on the order form and emailed confirming shipment. You can cancel via the automated telephone system 24/7 - 365 days. Or you can call during 9 - 5 EST to speak with someone. We strive for complete customer satisfaction and do not hide any of our practices. We have a generous cancellation policy and give ample ways to cancel or reach customer support. If there is another method available that would allow customers to reach us, please let us know. Again, we strive for complete customer satisfaction and are always available via the methods available.
Thank you!
did ask to be on auto-mail
I ordered the "free trial" of Mango Pure and then began receiving it in the mail and was charged to my debit card. I returned the first shipment and am now going to return the second shipment. I want this product credited to my debit card and do not want any further shipements or charges. Shame on Dr. Oz for having this on the internet that he would support and advertise it.
The complaint has been investigated and resolved to the customer’s satisfaction.
Cancel at www.ccbill.com, good luck with getting a refund though.
Cancell
I have tried to cancell but no one answers the phone. I can not take this it made me sick ! I do not want this mango, I have already been in touch with my bank to stop payment. I f you bill me any way I will post this on every webb site that I can find. My bank will be handing this matter for me !
The complaint has been investigated and resolved to the customer’s satisfaction.
Greetings - I am from the Mango Pure support. We have several ways to contact us to cancel. We provide a local phone number as well as a toll free number. They are answered by (2) different customer service locations in the United States. This is to ensure that customers will NOT get a busy signal. Next we have a 24/7 web cancellation form that is available anytime on the website. Additionally, we have provide an email that you can cancel that is on the site as well as shipping paperwork you received with trial. Lastly, we send email confirmation of the shipping and order, we place the phone numbers to contact us as well as the email to contact us. We provide a 30 day no questions cancellation and refund policy. We make every possible effort to provide our customers with ways to contact us, cancel and to be completely satisfied.
Thank you
Mango Pure Support
Cant contact, cant cancel
Can Not get a representitive to answer my phone calls to cancel my free trial, was billed the full amount for next month. Now trying to get a refund!
The complaint has been investigated and resolved to the customer’s satisfaction.
Greetings -
I am from the Customer Support for Mango Pure. We would be happy to cancel or refund anything that you feel was unjustly charged. You are able to cancel via the web cancellation form where you ordered the product. You can cancel via the email address which was provided on the order form and emailed confirming shipment. You can cancel via the automated telephone system 24/7 - 365 days. Or you can call during 9 - 5 EST to speak with someone. We strive for complete customer satisfaction and do not hide any of our practices. We have a generous cancellation policy and give ample ways to cancel or reach customer support. If there is another method available that would allow customers to reach us, please let us know. Again, we strive for complete customer satisfaction and are always available via the methods available.
Thank you!
So include the links or phone numbers! Stop lying. So annoying. It's a hustle for sure.
Cannot cancel
I tried on day 10 to cancel any further orders. I could not get anybody to answer the phone number that was on the bottle.
I DO NOT WANT THIS PRODUCT SENT TO ME.
The complaint has been investigated and resolved to the customer’s satisfaction.
This company is a fraud one, first of all, they said free 1month trial. Neva did they say they gonna charge $89 every month. I was trying to call de number on de bottle to cancell, bt its nt working, i had to go to my bank nd calcelle my card, bcos they keep stealling my money nd sending me some ### i dont need nd its nt even working. f*** dis mango pure.
The same thing happened to me. The website seems to no longer exist, and no one answers the phone number provided on the bottle. I was billed AGAIN this month, and they sent me another bottle. I don't know how to get it to stop.
I have both phoned and emailed Mango Pure to cancel the order within the 12 day period, which is today, and I will post again if I do get billed for an unwanted and cancelled order. It has taken a lot of time to get the correct phone [protected] and email address "support@TryMangoPure.com" so we shall see if I have been successful.
Cannot get ahold of company to cancel
I received a 7-day trial product 5 days after ordering it. You only have 12 days to cancel the order from the date you ordered it or you will be condsidered to be a permanent customer. On the 12th day you will automatically be charged $89.95 and a 30-day supply will be sent to you. This is the same with almost every trial product. The problem with Mango Pure is that there was nothing but a packing slip in with the product to remind you of the Terms & Conditons. The packing slip had an address and a phone number [protected]) but nothing more. I started trying to contact someone at that number on the 7th day, but only has a steady busy signal. I work 10 hour days Mon-Thurs so my time is limited as to how long I can try to make personal phone calls. On Fri and all weekend I spent trying to find a website for the exact Mango Pure product I purchased. There are many out there, and I never saw the same website that I originally ordered the product. Finally on the 12th day I found the right website and found a different phone No. [protected]) at the very end of the Terms & Conditions. I called the number and actually talked to someone who informed me that my 12 days were up and I have already been charged $89.95 for my next order. When I asked if they could stop the order before it shipped and have the charge reversed, I was told "NO". I was told that once I receive the product, I can call them again to get shipping instructions to send the product back to them, out of my own pocket, of course.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was charged 78 dollars and never got the product
COMPLETE SCAM! DO NOT GIVE THESE PEOPLE YOUR INFORMATION! I ordered a trial for $4.99. About 10 days later my account was billed for $88.99. I never gave authorization for an further transactions. When you call they say "Hello. Thanks for calling customer service." They don't provide you with a company name and the first thing the woman asked me is "what is your card number?" Then she kept talking in circles asking me about the product. Keep trying the product. Provide feedback on the product. I told her I just want my money back and she said they don't provide refunds then hung up on me. Yes...she hung up on a customer filing a complaint. Complete scam. It's probably not even a real company. Do not deal with these people at all. Luckily, the people at my bank are very understanding and we are filing a fraud dispute. My card is cancelled and I won't be billed anymore by them. Hopefully my bank will reimburse me. But I'm not holding my breathe. Good luck if you already got scammed like I did by these people.
I would like the email to cancel. I cancelled my credit card and it's still coming to me . I don't want it anymore .
Cannot get in touch with them to cancel. Phone number they gave to "cancel any time" is [protected] and no matter when you call is rings busy. They also say you can email them but give no email address.
I got both free trials and the number on the website didn't work so if your having trouble canceling if u use a credit card go to your credit card transaction history I payed 4.95 each so on the transaction history gave company name a number under it will be something like [protected] NJ so the number on ur history is actually the company phone number got stright through and cancelled both with no run arounds
Do not order this product. Either the Mango Pure or the Prime Cleanse. Tryed to cancel order after recieving free samples, but never got a live person to talk to. Had to leave a message, that was never returned to me. Company kept sending pills and debiting my account. They are refusing to credit my account back and take back their damn pills. THEY DO NOT WORK! BEWARE OF THIS COMPANY! I am going to contact the Better Buisness Bureau. This company should be closed down. Stealing people's hard earned money. SCAM SCAM SCAM SCAM. I WILL CONTINUE TO LET PEOPLE KNOW ABOUT THIS EVERYDAY!
Linda D
I talked with a representative from your company about retutning this product. He gave an address to return and provided a RMA [protected].At this time I have recieved a refund. Wanda Shouse PO Box 99191 Jeffersontown, Kentucky40269 Please help. wanda0054@att.net
I would like to point out a FACT about Mango Pure there is more than one-company that sells Mango Pure There is a BLUE bottle of Mango Pure and a WHITE bottle. I too bought the WHITE bottle and the company is a rip off the number about and what she states is TRUE been there done that. They also said it was a 7 day trial bottle open and count it FIRST it is only 4 days worth I tried to call TODAY August 31 2012 and there was a message of hours stating they are open M-F 9-5 EST I called and they said they were closed. I would STRONGLY suggest before doing ANY MORE impulse buying do what I am going to do RESEARCH. ALSO if you have already got your 7 day trial and are trying to reach to cancel forget it you will not get through JUST call your back and cancel the CARD you used so they can not take ANYMORE money from you. FYI The white bottle of MANGO PURE If it worked right I have attached the picture of the bottle. If the picture did not attach please email me at midnightwillow@hotmail.com and i will send you the picture of WHAT NOT TO BUY! I would suggest that the Mango Pure support comment above post a picture of their product and the website.
hello, i ordered prime cleanse, and cancelled that, on my shipment i received African mango... with no order # of course, i called the # [protected], and i got the most rude person on the other line. and i just called then [protected], they cancelled my membership and gave me a credit of $40, which they are charging you 89.99 for the trial bottle not for a new shipment... UGHHHH if you received the African mango, call the number and they will help you. You gotta wait in line, and ask for a partial refund or else, they wont offer it. Days start counting the day you place order.!
I never received the product and when i complained they said they will send a replacement and wait til Friday SCAM I believe they had me waited out the trial period and they never sent anything. Instead they gave me a tracking number for me to hunt down the P.O. which refer me back to them. They have terrible customer service the rep. was being a [censored] and the supervisor she put me on hold for a long time was a total a$$HOLE. what i saw on the ad was a 30 trial 100% risk free just pay shipping and they want to bill me for something i didn't receive claiming i must return the product. They should hunt the P.O. and quit trying to charge me. My advice when you order from any risk free b.s. after they get their shipping etc cancel your card! saves a headache. i got a hr run around no results i told them charge me and I'm suing for fraud, he say they're no fraud but False advertisement is a FRAUD i'm sorry for everyone else who's been taken for a joy ride.
CANNOT GET IN TOUCH TO CANCEL ORDER
WANT TO CANCEL ORDER AND THEY ALWAYS HAVE A BUST SIGNAL. NO MATTER WHEN I CALL. I WANT IT CANCELED NOW!
The complaint has been investigated and resolved to the customer’s satisfaction.
I mailed back 2 packages registered so that they had to be signed for by someone in the company. I have now received 2 more shipments of items I thought had been canceled. This is ridiculous!
you can check the status of your mango pure account and cancel your account at www.ccbill.com They answer the phone and cancel your orders but the say they cannot contact mango pure to give your money back when you return the product unopened. . I suggest filing a complaint the FTC at www.ftc.gov or specifically go to https://www.ftccomplaintassistant.gov/
Best of luck to you. I am fighting to get my 89.32 back right now. Enough complaints to the government and they will be shut down.
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Overview of Mango Pure Cleanse complaint handling
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Mango Pure Cleanse Contacts
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Mango Pure Cleanse phone numbers+1 (866) 613-1731+1 (866) 613-1731Click up if you have successfully reached Mango Pure Cleanse by calling +1 (866) 613-1731 phone number 0 0 users reported that they have successfully reached Mango Pure Cleanse by calling +1 (866) 613-1731 phone number Click down if you have unsuccessfully reached Mango Pure Cleanse by calling +1 (866) 613-1731 phone number 0 0 users reported that they have UNsuccessfully reached Mango Pure Cleanse by calling +1 (866) 613-1731 phone number
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Mango Pure Cleanse address14603 East Moncrieff Place, Unit 100, Aurora, Colorado, 80011, United States
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Mango Pure Cleanse social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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