Maruti Driving School
Reviews and Complaints

Ms. Tiwari at Kandivali centre is one of the most unprofessional individuals I have come across in my life. She made promises of morning batch while registration and constantly pushed me to make the payment. Once I made the payment you stopped caring, I made it clear that I want a morning batch while registration, since I work through the day. I have been following up with them, & trainers separately since then but all in vain. I personally visited the centre in Dec'20 but you weren't available & you didn't have the decency to even call me once after that. It amazes me that a brand like Maruti has hired you to take the money but have not given you any training on customer service.

I have had a terrible experience with MDS and want to cancel my registration with complete refund for all the trouble MDS has caused me through you.

I have attached the screengrab on our interactions with her.

I paid whole amount 8, 545 for driving classes as well as license merging with 2-wheeler on 29 Oct, 2019 on considering the brand maruti but am not satisfied with the way the staff there. My slot was 3 PM to 4 PM but everytime there will be none and training is not planned aptly. Every time I have been noted unattended. Today also stimulated car is not working but there is no information that there will be no classes today. Simply waste of time to come and go. Not sure who will be the trainer. WOULD BE GOOD IF CONSIDERED

I have been very disappointed with the way the classes are conducted by the Maruti Driving School at Arumbakkam, Chennai. I live a lil far from the driving school but I still registered with them trusting their brand value. But it only ended in complete disappointment and frustration.

I had asked for refund in the 3rd class realizing it is going to take me anywhere. But they talked me into continuing the classes with them. In spite of telling them a priori that I have time constraints, no effort was taken to complete my classes. Also I was put in a time slot where no drivers were available and invariably every time I land up in the class there was no one to attend me being an odd timing. After not been able to complete my classes before time, I was forced to discontinue.

I had attended 4 practical classes, all of which taught by different instructors with no co-ordination. Every class, i was asked if certain things were not taught in the previous class.

Worst of all, during my wait at the driving school I happened to hear conversations between instructors (female who must be between the age of 20 - 25) abusing an customer.

When i wanted to escalate my concern, I had no way to contact anyone beyond the manager. And the manager was stubborn and refused to let me talk to anyone else.

And this being a franchise, I couldn't get any numbers or other contacts.

After repeated stressing that I want a refund, I am charged Rs.2150 for 4 classes(the entire course charge being Rs. 4270) or i have been asked to bring another person to join the driving school in my place.

Encouraging such franchise's Maruti is definitely creating a black mark on its brand value.