Matcha Kari’s earns a 2.3-star rating from 3 reviews, showing that the majority of tea enthusiasts are somewhat dissatisfied with matcha quality.
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The best matcha in the world!
The best matcha in the world! Shipping was fast and the matcha is fantastic! The taste is so good, it's like drinking a cup of heaven. I can't get enough of it. The packaging was nice too, it arrived in perfect condition. I highly recommend Matcha Kari to all matcha lovers out there. You won't be disappointed.
Matcha Kari Complaints 2
I've been tryin to stop my subscription to this tea for 3 months
I've been tryin to stop my subscription to this tea for 3 months. My wife called, emailed, and left text messages to cancel and return the tea. They ain't responded at all and keep sendin the tea. I'm gonna contact my credit card company to dispute the charges.
I signed up for regular stuff delivery on the company's website thinkin' I could change or stop it later on (which was true at first)
I signed up for regular stuff delivery on the company's website thinkin' I could change or stop it later on (which was true at first). But now, after they updated their site, I can't even find any subscription info on my account page, let alone the option to modify or cancel it. And to make matters worse, they keep takin' money from my credit card without givin' me a way to stop it. I couldn't find any contact info on their site to talk to customer service. All they got is a message box where I left a message 'bout my worries.
Is Matcha Kari Legit?
Matcha Kari earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Matcha Kari. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Matcha Kari has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Matcha.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Matcha.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- We found that Matcha Kari website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
- We conducted a search on social media and found several negative reviews related to Matcha Kari. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Matcha Kari
One of the key distinguishing factors of Matcha Kari is their unwavering dedication to sourcing only the highest quality matcha tea leaves. They work directly with trusted tea farmers in Japan, particularly in regions renowned for producing exceptional matcha, such as Uji, Nishio, and Yame. This direct relationship ensures that Matcha Kari has access to the freshest and most authentic matcha available.
The matcha offered by Matcha Kari is carefully selected and undergoes rigorous quality control measures to guarantee its purity and taste. The tea leaves are shade-grown, hand-picked, and stone-ground into a fine powder, preserving the vibrant green color and rich flavor that matcha is known for. This meticulous process ensures that customers receive matcha of the highest caliber.
Matcha Kari's commitment to quality extends beyond their products. They strive to provide an exceptional customer experience, offering detailed information about each matcha product, including its origin, flavor profile, and recommended brewing techniques. This transparency allows customers to make informed choices and find the perfect matcha to suit their preferences.
In addition to their wide range of matcha products, Matcha Kari also offers various accessories and tools to enhance the matcha brewing experience. From traditional bamboo whisks to sleek matcha bowls, they provide everything needed to prepare and enjoy matcha in the traditional Japanese way.
Matcha Kari's dedication to quality, authenticity, and customer satisfaction has earned them a loyal customer base. Their commitment to sustainability is also worth noting, as they prioritize eco-friendly packaging and support sustainable farming practices.
Overall, Matcha Kari stands out as a trusted and reliable source for premium matcha green tea. With their focus on quality, transparency, and customer satisfaction, they continue to be a go-to destination for matcha enthusiasts seeking the finest matcha products available.
Overview of Matcha Kari complaint handling
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Matcha Kari Contacts
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Matcha Kari phone numbers+1 (612) 562-8242+1 (612) 562-8242Click up if you have successfully reached Matcha Kari by calling +1 (612) 562-8242 phone number 0 0 users reported that they have successfully reached Matcha Kari by calling +1 (612) 562-8242 phone number Click down if you have unsuccessfully reached Matcha Kari by calling +1 (612) 562-8242 phone number 1 1 users reported that they have UNsuccessfully reached Matcha Kari by calling +1 (612) 562-8242 phone number
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Matcha Kari emailsandre@matcha.com99%Confidence score: 99%info@matcha.com98%Confidence score: 98%Supportsupport@matcha.com97%Confidence score: 97%Support
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Matcha Kari address255 N Rosemont Blvd # 12733, Tucson, Arizona, 85711-3101, United States
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Matcha Kari social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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