Hello,
Within the last 2-3 weeks I have had to purchase 2 Maybelline Super Stay 24H Hybrid powder/foundation in shade 130. I do love this product, however, on both brand-new compacts, the product has completely broken apart and come out of the compact. The first in less than 24 hours. No big deal figured it was a defect or something. I went the next day and bought a new one. Yesterday when doing my makeup the second one has now crumbled and came apart from the compact. A piece started to break apart on the edge, and as I swiped again the whole thing shifted and broke apart and out of the compact. This is very disappointing. Your product is good but this is now useless. I cannot put the compact in my makeup bag like this, as now it is basically loose powder and spills out of the compact all over the inside of the bag. I've spent about $24.00 on 2 of these and now will need to purchase a 3rd. I have been using this specific Maybelline product for over a year and can normally get to the end of the product before this happens. But I have had this happen on previous ones as well. Normally they would be after several weeks of use or closer to the end after the bottom of the compact has been exposed.
I feel as though I will have to find a new product or brand as this has just become a waste of money at this point.
Sincerely,
Nicole
Claimed loss: 24.00
Desired outcome: replacement or reimbursment
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