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MC2 Data
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www.privaterecords.net

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5.0 9 Complaints
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MC2 Data Complaints 9

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MC2 Data I have never opened an account with this company

I have never opened an account with this company. The email they have on file does not belong to me. They will not work with me to get me my moneyback They charged my card $42 and they are not authorized too. I do not and never wanted services with them.

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MC2 Data I am unable to cancel my subscription and the phone number on their website is false

I am unable to cancel my subscription and the phone number on their website is false. I signed up for the free trial and found this in my active subscriptions: Activated 06/05 Renews 06/10 Amount $39.97 Order# 5ed9acd5eXXXXXXXc32a106e I did not sign up for this subscription and am unable to cancel.

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MC2 Data Private Records billed my acct $39.97 on May 15 even though I cancelled subscription with the 5 day trial period

Private Records billed my acct $39.97 on May 15 even though I cancelled subscription with the 5 day trial period. purchased a free trial for $1.00 on May 5. I called and cancelled my subscription on May 7. I was billed $39.97 on May 15. Private Records denied that I cancelled my subscription and refuses to refund the $39.97 which was an unauthorized charge.

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Is MC2 Data Legit?

MC2 Data earns a trustworthiness rating of 27%

Assess your risks. Protect your personal information when dealing with MC2 Data.

Our conclusion: After careful review, ComplaintsBoard concludes that MC2 Data has trust issues, raising doubts about their legitimacy. We highly recommend being cautious and doing some research before engaging with MC2 Data. If you have had a negative experience with MC2 Data, let ComplaintsBoard know by filing a complaint.

Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.

MC2 Data protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to MC2 Data. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Despite a low legitimacy rating, MC2 Data has demonstrated a high level of commitment to customer satisfaction with a resolution rate 100% of 9 negative reviews. While caution is advised when dealing with this company, their focus on resolving customer complaints is a positive sign for those who choose to use their services.
  • The age of MC2 Data's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
  • Privaterecords.net has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Privaterecords.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • MC2 Data's website appears to be focused on art and entertainment. While this can be a great source for finding creative inspiration, it's important to verify the legitimacy of the site and its content before investing time or money. However, it's important to take the time to research the site and verify its legitimacy before making any purchases or investments.
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MC2 Data PRIVATE RECORDS HAS FALSE ADVERTISING; THEY WILL RIP YOU OFF AND REFUSE TO REFUND BACK THE $40 THEY STEAL FROM YOU AFTER YOU CANCEL THEIR

PRIVATE RECORDS HAS FALSE ADVERTISING; THEY WILL RIP YOU OFF AND REFUSE TO REFUND BACK THE $40 THEY STEAL FROM YOU AFTER YOU CANCEL THEIR MEMBERSHIP! I signed up for a $1 trial with Private records. It was completely useless because it gave me NO information about anything I looked up, and it also gives FALSE inaccurate information about people. So I cancelled it before my trial ended, OR SO I THOUGHT. They never answered the phones and if you cancel online like I did, they will still charge your account! They took $40 from me after I did everything to cancel before the trial ended. And after speaking to their so called costumer service department, they wanted me to send my phone records to them to show I had attempted to call?! THEY REFUSED TO REFUND ME. HORRIBLE CUSTOMER SERVICE, AND VERY UNPROFESSIONAL IN RESOLVING MY COMPLAINT. MY bank account is now in the negative because of them!

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MC2 Data I paid the $1 fee using my credit card

I paid the $1 fee using my credit card. to look up an old friend's phone number. Friday June 19th. I was looking at my bank account in the same day was posted a charge from private records. Net a company located in Florida. also known as MC2. the very same day I was charged I called the company and ask them why they charged me. they said they sent me an email stating that. they added me to the premium list. and are now going to charge me a $39 fee per month. I told them I never received a email from them. they told me to check my SPAM which I did it was not in there either. I am a senior $39 is my food for a week. I told them I would be getting a hold of a lawyer if they did not withdraw my charge. and they did not withdraw my charge. I just got off the phone with my bank's fraud department. please let consumers know of this rodit looks like from the other 19 complaints you were unable to help anybody retrieve their money's

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MC2 Data I tried to cancel my subscription itvwouldnt cancel

I tried to cancel my subscription itvwouldnt cancel. I called when charged 39.97 and wont refund my money I did thrbtrial and themit was suppose to be only 1dollar. My card was charged 2 dollars. Then i immediatly tried to cance and it wouldnt let me. So i tried to email and cancel it wouldnt accept that. And then a couple days later i was charged 39.97 and i immediatly tried to contact them and no success so i sent email andnnever got a reply so i thwn called and got an agent who told me i need to prove to them that i tried to cancel before my card was charged. Well thats not possible if it wouldnt accept the email. And i didnt get any answer when calling that next day. So i told her that i didny know if i coyld prove it. But it is less then 12 hrs of my card beimg charged and i havent used any of the service they provide at anytime and i wouls like a refund. She tolsd me no that couldnt happen i asked to speak to her super and ahe said ahe cant let me sspeaknto her that she will inforn.her of what i am wanting and she will call me back within the hr. So i sit and still waiting and never got my money back.

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MC2 Data Without my knowledge after a one time fee, I was enrolled in a monthly service I do not want

Without my knowledge after a one time fee, I was enrolled in a monthly service I do not want. Business refuses to refund me charges. This is a scam. I used PrivateRecords for what I thought was a quick one time search with fee on March 27th. There was no indication on the site that this would enroll me in a trial period. Apparently, I received an email which I clicked on. However, I have no recollection of this. Also, this email went to my junk mail, which I never check. One April 1st, I was charged $39.37 for a monthly subscription. I called the very next day, to ask that I be refunded and that this be immediately canceled. A very condescending, rude customer service agent told me that she would not refund me and canceled my membership, comparing this to the purchase of clothes which after a trail period you can't return. This is the worst SCAM that I've encountered. This company wants to trick people into using their service and hope that people don't read/find the email they sent after you give them your credit card info for a quick one time search. Terrible experience. I've never felt so ripped off.

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MC2 Data Misleading and scammy "trial" practice

Misleading and scammy "trial" practice. Can't cancel without calling in and waiting on customer service which not everybody can do within THEIR time. The page completely appears as though you can do a singular lookup for $1 without starting a membership, although when doing so and being given a completely incorrect background check you actually do start one. Purposefully misleading page with hidden terms and conditions to lock you in to being overcharged for their basically useless service. Then when you try to cancel before your "trial" is over the website suddenly stops working and gives you issues. I tried to call customer service who were absolutely no help and just went along with it, then when telling them I planned on just charging back they said they'd wait to hear from my bank and I should've canceled it on time. I work overtime and don't always have time to stop and take time to call into customer service because YOUR website doesn't allow me to just do so on there. Currently can't chargeback yet as it's still under temporary authorization but I plan on doing so as soon as it's released. This is ridiculous and I won't be scammed.

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MC2 Data Advertising/Sales Issues I am actually piggy backing off another customers complaint as the exact same issue occurred with me

Advertising/Sales Issues I am actually piggy backing off another customers complaint as the exact same issue occurred with me. I wanted to do a private records search for myself. I came across this site and the cost was only $1.00 No where and I repeat no where did I agree to pay a $39.97 fee and the information i received was totally inaccurate and so minimal i could have probably saved my $1.00 on other sites. There information was very very inaccurate to begin with. When I saw the charge i immediately contacted this company who refused to refund my money. They supposively sent me an email to accept which i never opened or even saw. The refused to give me my funds back at first and asked for a supervisor. The rude lady on the other end who was very unprofessional said someone would call. Not trusting, i called my bank and immediately cancelled my card which now i cant access funds at all through this account as banks are closed and have to use the ATM. Unfair and inconvenient to me. No where on their page does it list that information so to me is sneaky and poor business practice. I did get a call back from someone named Mary who gave me $20 but said i accepted the package and I DID NOT IN ANY WAY knowingly. Not to mention, they waited to take funds until the end of the month. Come on! I therefore want the entire balance owed of 19.97 as i find this unfair practices. While I appreciated the $20 during this tough time of the COVID pandemic every penny matters, and this was a punch in the gut. It was gas money. How can people be so ruthless. Again, I just want what I find to be fair, the complete amount back. So i am reaching out to you to please help me get this back from a scam of a company. If they give minimal information to a million people for $1, look what they are getting? Rich off of us. Thank you for listening and I hope you have better success than I did and hopefully I have the same outcome as did other people that filed the SAME COMPLAINT on this site. I saw one on 2/20 who I actually did piggy back off of.

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Cecilia Carrier
US
Mar 06, 2024 8:10 am EST
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You should never charge anyone after their first response

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April wehrly merritt
US
Nov 05, 2023 12:03 am EDT
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I did the free trial I canceled my free trial subscription and know a mo tha later they are taking money put of my account

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About MC2 Data

Screenshot MC2 Data
MC2 Data is a highly-trusted database management and data services provider, specializing in acquiring, storing, and analyzing data from a variety of sources. Privaterecords.net, a subsidiary of MC2 Data, offers a range of services to clients in need of private, secure, and reliable records management solutions.

The company's state-of-the-art technology and streamlined processes have made it a leader in the industry, with a reputation for delivering high-quality results and exceptional customer service. Utilizing advanced algorithms and analytics, MC2 Data is able to provide clients with a wide range of valuable insights, enabling them to make informed decisions and drive growth.

MC2 Data places a strong emphasis on data security, rigorously adhering to best practices and implementing industry-standard encryption and access controls. All client data is stored in secure, dedicated facilities, protected by multiple layers of advanced security measures.

Clients of MC2 Data benefit from a highly flexible, customizable platform that can be tailored to meet the unique needs of their organizations. Whether clients require data processing, data management, or data analytics, MC2 Data has a solution that can be designed to fit their specific requirements.

With a team of experienced professionals and a commitment to quality, MC2 Data is a trusted partner for businesses seeking reliable, accurate, and secure data services. Whether it's managing records or analyzing complex data sets, MC2 Data delivers results that enable clients to make smarter decisions, achieve better outcomes, and drive greater success.

Overview of MC2 Data complaint handling

MC2 Data reviews first appeared on Complaints Board on Apr 24, 2023. The latest review I have never opened an account with this company was posted on May 10, 2023. The latest complaint I have never opened an account with this company was resolved on May 10, 2023. MC2 Data has an average consumer rating of 5 stars from 9 reviews. MC2 Data has resolved 9 complaints.
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  1. MC2 Data Contacts

  2. MC2 Data phone numbers
    +1 (877) 503-0705
    +1 (877) 503-0705
    Click up if you have successfully reached MC2 Data by calling +1 (877) 503-0705 phone number 0 0 users reported that they have successfully reached MC2 Data by calling +1 (877) 503-0705 phone number Click down if you have unsuccessfully reached MC2 Data by calling +1 (877) 503-0705 phone number 0 0 users reported that they have UNsuccessfully reached MC2 Data by calling +1 (877) 503-0705 phone number
  3. MC2 Data address
    7154 N University Dr # 70, Tamarac, Florida, 33321-2916, United States
  4. MC2 Data social media
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    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
MC2 Data Category
MC2 Data is ranked 172 among 310 companies in the Web Services category

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