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Medizone Healthcare
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www.medi-zone.co.za

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2.0 4 Complaints
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Medizone Healthcare Complaints 4

ComplaintsBoard
V
3:58 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Medizone Healthcare Water purifying machine

I am Pet Velaphi Khumalo residing at Ermelo, Mpumalanga. I have purchased the Water Purifying Machine 4 years back but since last year 2021 the machine stop working and the people I purchased through they are not assisting me they said they are nolnger working there, they refer me to someone who their supervisor he does not pick up my calls, he does not respond from my whatsupp please help me.

Desired outcome: The Water Purifying Machine to be fixed

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9:28 pm EDT

Medizone Healthcare Ozone power body massager and water purifier

In 2018 I bought the above mentioned product via their rep on credit. After 2 months the cable for water purification did not work. I contacted their rep which sold the item to me and she gave me a number and told me to call a lady by the name of Pinky in Port Shepstone KZN and I did. I tried several times to call this lady but she did not answer the phone rang untill it went on voicemail. I was told that I will pay R350 for 36 and the last payment will be in end of October 2021 but till to date Medizone is still deducting money on my account. I tried phoning their office in Durban but could not get through. I am over charged for a product that is not even working properly. This matter is affecting me in a negative way as I am struggling now financially.

Desired outcome: Assistant me with replacement of a faulty water purifier cable and stop deducting money on my account and refunding me the money that has been deducted as from November 2021.

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4:25 am EST

Medizone Healthcare Have tried several contact no around the country and can't get hold of anyone, Do they still exist??

Have tried several contact no around the country and can't get hold of anyone, I want to purchase some products. Do they still exist?

Desired outcome: A contact near East London, Eastern Cape

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Is Medizone Healthcare Legit?

Medizone Healthcare earns a trustworthiness rating of 79%

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Our conclusion: ComplaintsBoard's review suggests Medizone Healthcare is generally legitimate and safe for transactions. However, with a resolved complaints rating of 25% we recommend that you stay careful. Before interacting with Medizone Healthcare, take the time to review customer feedback and the approach to resolving complaints.
  • There was some difficulty in evaluating or examining the information or data present on the medi-zone.co.za. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Medi-zone.co.za has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The medi-zone.co.za may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to Medizone Healthcare. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
K
4:55 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Medizone Healthcare Would like to return the whole thing and claim my money back

I bought the Medizone spa via a consultant by the name of Kitso Maleke. I received the machine during the load shedding period, he tried to show me how it works. He promised to come back when the lights are on which never happened. After I helped myself to use the machine from what he showed me the machine only worked for three weeks. I contacted Kitso via e-mail for assistance, he never responded until I called. He then promised to come through to my house to take the broken mat and replace it. I then met him while in suspense and still made promises to come which never happened. I now would like to return the whole thing and claim my money back as I am paying a fortune for something I cannot use.

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Nomalanga Mmusi
US
Oct 24, 2023 4:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been paying R695.00 since 2018 and to date they are still debiting for a R17 000.00 . I tried to call the company to no Vail. I tried to stop the debit with my bank so that they can call me. I have not even received a statement. They are still debiting using a different name

A
A
0713
Greytown, ZA
Mar 05, 2023 1:59 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Bought machine october 2019 and i have been paying till now . I was told that the machine was on special of 16000 and now when i ask for statement it shows that i still have balance of 20500 and the original price was 40500 and i have paid 19000 and some change .how is that posible.

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Overview of Medizone Healthcare complaint handling

Medizone Healthcare reviews first appeared on Complaints Board on Nov 23, 2015. The latest review Water purifying machine was posted on Jan 24, 2023. The latest complaint Would like to return the whole thing and claim my money back was resolved on Nov 23, 2015. Medizone Healthcare has an average consumer rating of 2 stars from 4 reviews. Medizone Healthcare has resolved 1 complaints.
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  1. Medizone Healthcare Contacts

  2. Medizone Healthcare phone numbers
    +27 31 303 2749
    +27 31 303 2749
    Click up if you have successfully reached Medizone Healthcare by calling +27 31 303 2749 phone number 16 16 users reported that they have successfully reached Medizone Healthcare by calling +27 31 303 2749 phone number Click down if you have unsuccessfully reached Medizone Healthcare by calling +27 31 303 2749 phone number 52 52 users reported that they have UNsuccessfully reached Medizone Healthcare by calling +27 31 303 2749 phone number
  3. Medizone Healthcare address
    453 Lilian Ngoyi Rd, Durban, 4001, South Africa
  4. Medizone Healthcare social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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