On [protected] I was driving to Home Depot when the car died I pulled off the road & called Meineke & was towed to 225 s. limit street in Colo. Springs Colo.80905 at 1;44pm was told the crankshaft position sensor was bad & had to be ordered from Denver the next day they worked on the car & I got it back on [protected] at 9;46 am Left & about [3] miles down the street the car stopped in traffic was pushed into a parking lot with the help from the police & [2] guys I got towed back to Meineke was told the technician is off would be back tomorrow next day they said the timing belt tensioner was bad had to order it from Denver called a couple of times was told the technician was working on it I got my car back on 9-5-2024 at 3;58pm I started the car was real loud & the technician said it had a broken motor mount it was ok before & told him on [protected] the mounts were replaced on 1-1`7-2019 he said I don't know about that I went home & parked the car later it would not start on9-6-2024 the was towed to firestone & it was fixed it was a defective crankshaft position sensor I have it the technician said it had a bad timing belt & original it was replaced [protected] invoice #19202 & a lot more no more room.[protected] George pierce call me please
Claimed loss: $513.36 plus & $331.01 invoice #<span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span> belts were new only 9000 miles on them replaced <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span> #19202
Desired outcome: to things right
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Immediately contact Meineke’s corporate customer service, detailing your experience with the faulty repairs, including the defective crankshaft position sensor and unnecessary timing belt replacement. Attach all invoices, including proof that the motor mounts were previously replaced. Request a full investigation and compensation for the inconvenience and additional repairs done at Firestone. If they fail to respond or resolve the issue, consider escalating the matter to consumer protection agencies or seeking legal advice. Keep all documentation for future reference.