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CB Car Dealers Mercedes-Benz International motor plan
Mercedes-Benz International

Mercedes-Benz International review: motor plan

K
Author of the review
4:43 pm EDT

I purchased a C63 in Jan 2015 and was financed by Mercedes. When I took the vehicle in May 2019 I was told by Bedfordview that I am late by bringing the vehicle for service and they will await their head office to make a decision to proceed or not with the service. This was the first time due to personal reasons (visits to and fro Donald Gordan Hospital and Secunda) The vehicle was initially over due by 135 days for the mere fact that we were not driving this vehicle frequently . Our PRIMARY attention was on donating my kidney to my brother who was on dialysis weekly . Several phone calls and emails to follow up with Bedfordview dealership and their Customer Care in Pretoria remains in vain and 5 months later remains unsolved.

Update by KR Pillay
Sep 29, 2019 4:46 pm EDT

Now I am considering to get in contact with others who have experienced the similar issue and intend to engage with the Ombudsman and Consumer Council

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    Mercedes-Benz Financial Services
    More phone numbers
  3. Mercedes-Benz International emails
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    Mercedesstraße 137, Stuttgart, 70327, Germany
  5. Mercedes-Benz International social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024
Mercedes-Benz International Category
Mercedes-Benz International is ranked 3 among 1391 companies in the Car Dealers category
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