MetLife
Reviews and Complaints

Thanks,

One of the ways to challenge these discrepancies is to notify the IRS of the disparity between income earned during the prior year before disability and the amount of income earned as reported to MetLife. In my case, the difference is approximately $550(per month)x12(months)x4(years since disability)=...do the math.

Finally, please substitute 'employer's' in the aforementioned complaint with 'employee's'. Anybody know how to edit on this website?

Please excuse errors in the previous submission; as a result of exposure to toxins during the employment at the employer's location, I'm losing vision.

Having a similar issue with another provider. Is this SOP with these guys?

I am also trying to get MetLife to pay the correct long-term disability payout. Although my employer (former) intentionally sent in a lower annual income statement to MetLife, I've since sent in W-2's, income tax forms (prepared by the IRS), showing the correct income; however, MetLife refuses to adjust my payments. So far I'm short $30, 155 dollars, and counting.

Any advice given is appreciated.

Not Getting Any Younger

These guys are always sending me letters trying to hire me. Looks like I make countless good decisions when I rip up their offer and throw it away.

My family has also had major conflict with MetLife concerning a life insurance policy payout. Over 1 1/2 years and still fighting them. Currently using a lawyer t0 get results. I would NEVER recommend that anyone deal with these people.

6/1/2012 worst insurance imaginable
denied my coverage because work was done 48 months ago and they have a 60 month pre-existing condition give me a break, it should be at least prorated. their junk and the sad part is our government bailed this company out with our own taxpayer money.
They will find a way to deny your claim especially if it entails some money. avoid this company at all costs.

Hey I saw that I am not the only one experiencing it.
It sounds exactly as the situation I having right now!
Metlife promised to cover the orthodontic procedures and then just changed its mind and refused to cover the procedure.
I called them numerous times with no avail.
In my opinion if there are more then one situation like thiswith Metlife its time find a lawyer and bring a collective lawsuit against it.

Metlife they are by far the worst dental insurance I had to deal with. Evey time I called I got a non english speaking person that I can't even make sense out of what they are saying. I called numerous times for the same problem and got a different answer from all differnet people none of them which made sense. What was even funnier is when I asked for the senior representitive they transfferd me to another broken english speaking person that couldn't solve my problem or even understand it.

All my experience's working with MetLife have been negitive. Recently, I found out this company outsources all there work to Costa Rico. No wonder every time I contact there company I get a non English speaking non understanding individual EVERY TIME. Our office's claims are denied on every occassional possible, and this company truely does not care about the subscribers or providers. There are no Federal Agency overseeing their unfair practices and this allows them to damage us all.

After a long battle i got my disability from metlife, however, when i got my ssi i had to pay back over $8, 000.00.Metlife said I was overpaid. I never understood this part, I was to get 80% of my income to age 65, That was $1800.00 month.My ssi is almost $1000.00, so, I thought i would be making $2, 800.00 a month. When i purchased this policy they failed to tell me that they offset your disability and take away the amount of ssi. I bought insurance and i feel ripped off. I paid for insurance with metlife and i have worked since i was 13 years old. I should get my full amount from metlife and full amount from ssi, I worked and paid for and the insurance I should have it all. With living cost skyhigh, and the fact that i have 2 grandchildren to raise I am having a hard time living on $1800.00 a month. If I dare get any money from any other source metlife will take it. Is it legal for metlife to offset the disability payments like that ? Can they get my IRS statement ? Can they offset my IRS refund? Metlife is so intrusive and makes me feel violated, i always have to sign something and get it back, like they wait on you to miss that date, I never got a policy from them either. When I asked them about the offset policy they responded that had i been a employee i would have received the full amount but being I was a contractor and paid for the policy myself going thru my employer I did not get the full benifit. What a load of garbage.

Bless your heart, they did the same thing to me. Only after sending them letters by certified mail did they ever agree to re- open my case and continue disability payments. But that was not the big surprise!, , After being declared disabled by Social Security, and after recieving my settlement for backpay from Social Security, Met Life claims I owe all of my settlement money to THEM to repay what they paid me in disability benefits. I never recieved a policy from them, never was told that my disability benefits were "a loan" from them. Of course they are going to sue me now, but what are they going to get?

This company was recently sued in a class action lawsuit Edward Roycroft vs Metlife, Inc. because they did not take great care in finding people who were due pensions from them. Instead after two letters or so if the person did not contact them, they converted the funds to themselves and they are still doing this. The suit was dismissed. However per an article: "MetLife will pay a $19.75 million settlement following an investigation by the New York State Department of Financial Services connected to the insurer's revelation that it had not paid about 13, 500 participants in its group annuity population over the past 25 years due to insufficient administrative practices." Now I am helping a disabled man try to get his pension from them. They gave him only 90 days which isn't sufficient time to make such a important life decision in how you are going to receive your annuity. The form was sent in after the 90 days but here is the kicker, the amount now they are offering for a monthly pension is now less then half the original amount they offered to begin with. How does that happen with a straight life annuity? Really? Did they just convert more then half his pension to their pockets. This man is disabled and can barely afford rent and food and they are taking more then half his pension away from him in a matter of just three months! How does a big company like that expect to get away with outright theft? HOW?

I contacted customer service about one half an hour ago requesting a dental insurance card. I was informed it was a paperless system and I could not have one sent but I could log on to totalcomp and print one?
I would like to be mailed a dental insurance.
It being paperless means not providing a card is that really a good idea?

These greedy sob's denied my disability the minute they found out that the social security disability had approved me within 3 months of my application (that is fast!)which means they had no doubts about me and all the evidence required... Metlife said their reason was in the files from a doctor that he commented on something unrelated to my medical condition!?! They took that as evidence of a false claim, eh? I was floored, they have multiple mri's ct's xrays and almost 1000 pages of doctors records. They were rude and totally uncaring, truly only interested in throwing me under the bus and getting me off the phone. Two weeks later they called to tell me my life insurance was cancelled because of the situation with the disability denial. Why the one has anything to do with the other I do not know. I became very upset with the caller over this and he disconnected me! I have never receives anything from them since, no letter stating what they told me on the phone, nothing. This company is crooked and false in everything they do. That life insurance was for my daughter so she would not have to pay for my final expenses. Now I guess we are both screwed. I would love to file a lawsuit on them for this treatment but I am living on SSDI and cannot afford to.

I have been disabled for 2 years.I paid for a Met life Disability policy for 15 years.They messed with me the whole time shutting me off 3 times during the 2 years.Then March of this year I got a letter saying their doctor has decided I can go back to work.i have overwhelming medical records of my problems and a filled out form from My doctor of 20 years and still shut off.I have an Lawyer and I have not received a dime in 6 months.I'm now being treated for depression. I went from 50k a year to 0 MET LIFE is Evil

I am a severe asthmatic. Recently had a bad attack and had to take off from work to be healed. From July 27- Aug 12 while off I applied for my company STD (short term disability) Metlife is the company.

I submitted all the correct paper work on time from my doctor who has been my doctor for the last 5 years and knows my condition.

They sent me paperwork stating my claim denied due to doctor not signing in proper place he signed where the name where his business name is instead of under signature and he didn't put follow up appointment date on the paper. The is not the first time i submitted a claim from the same doctor the same reason.

I had to appeal the decision they told me it would take 45 days which to them means it is still NO approval. Due to this my bills are behind and cant be paid.

If you are sick you might as well die if you have insurance they try to kill you with stress and deny your claims that you desire!

Better to not have the insurance than to almost die!

The Metlife dental plans are advertised as being concerned with the dental health of employees. This is not the case. The consulting dentists are paid handsomely to prevent payment for anything more than a vet would do for a horse. They will not pay for crowns or bridges, opting for dentures as soon as they can so the health responsibility of the employees teeth will be off their back. I WOULD NOT USE THEIR HEALTH PLANS, DENTAL PLANS, ETC. AS THEY ARE IN BUSINESS TO RIP PEOPLE OFF, PAY BIG BONUSES AND HAVE ELABORATE PARTIES TOUTING THEIR PROFITS. EVEN MY DENTIST SAYS THEY ARE OUT TO BEAT THE PATIENT.

This is a very sleazy and lazy company. They basically make the customer do all the work. They have no desire to pay so they simply drag things out as long as possible, forcing the customer to nag and push them to get things done(one requirement at a time over and over again). They also are not reasonable(won't respond to English or logic, chooses to insist on their rules as they define the words). For example, my statement was given to them by phone at the time of the accident(recorded audio) and was also included in the police report(written and signed) but months later they still claim I have not given them a statement according to their definition of “statement” and they refuse to give you the specifics of what they require making you guess instead. They(the specifically assigned person to your claim) avoid direct communication as much as they can. When you call during their very short office hours you will never get to speak to an actual person it is always the machine, or at least I haven’t been able to after a ridiculous number of calls. The only person I’ve spoken to is the person I originally filed the claim with(different person from the one they assign me). This company is dishonest and irresponsible.

Metlife refuses to pay claim, they want you to take them to court. Even though it is only $403.15, that means they pay out more money than they need to. And your insurance premium goes up. Don't think I will ever use their insurance.

i been harassed by met life for at least 9 months now.i lost everythin i have my home etc., cause of non-payment now i am permanetly disabled and they are still harrassin me for paperwork.plus my blood pressure is very high cause of them aggravatin me. something needs to be done with these people, they are ruinin alot of peoples lives.

They ask for so much paper work, that' s how they make you get up on your case, they know older people with disabilities have a hard time getting around getting paper work filled out, plus most doctors charge for paper work being filled out, when I first took out this insurance it had no stipulations, now that I need to use it, you've got to have certain disabilities for it to over two years.

Submitted a claim , never paid , claims thet sent a letter closed for "inactivity"

I will fight this !

Phillip Billini [protected]

i sent a note to metlife to take out my payments monthly for all the policies not to pay them off will you please tell me how this happened and either fix it or i will close out my accounts immediately. if i am wrong please let me know i cannot afford to pay off my life insurance. refund my money of course.

MRS. JUDITH SWALLOW

THIS IS THE LAST TIME > YOU HAVE TAKING MONEY OUT OF CHECKING ACCOUNT WITHOUT MY O-KAY STOP IT > I DON'T WANT YOUR SERVICE I DID NOT WANT YOUR SERVICE HOW CAN I TELL YOU TO STOP IT " you F%$#@####$%@" PUT MY MONEY BACK.I ASK YOU ON THE 16 OF APRIL TO STOP IT AND YOU CHARGE ME AGAIN ON THE 18 OF APRIL. YOU ARE F$#@% UP> Larry Powers {YOU ARE A RIP--OFF}

I am going through the same thing with metlife they are giving me a hard time on my ltd which they terminated i can't get any answer from anyone from there they are playing with my life i can't pay my bills or take care of my children. I since have appeal there decision so now i am waiting 45 days which they are loving it. I have been off work sine January of 06 i had surgery on my back. They also called themselves doing a surveillance but they actually got my daughters on camera not be isn't that funny.