Metro Swim Shop’s earns a 1.0-star rating from 3 reviews, showing that the majority of swimmers and aquatic athletes are dissatisfied with gear and apparel.
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Unreliable MetroSwimShop: Don't Waste Your Time and Money
So, I was trying to get some swim gear from MetroSwimShop. I called them up twice, long distance, to make sure they'd be open on a Saturday. They answered both times and told me their hours, which was cool. But when I tried to call them again on their 1800 number, they didn't pick up. And when I went to their store, they weren't there. I was pretty bummed out, man. I was really looking forward to getting my swim gear from them.
So, I decided to complain to them about it. But when I tried to call them up, they didn't answer. That's not cool, man. I mean, if you're gonna run a business, you gotta be there for your customers, you know? I'm not gonna be doing business with them again. They lost my business forever.
Overall, I wouldn't recommend MetroSwimShop. They might be good when they're actually there, but if they're not gonna answer their phone or show up when they say they will, then what's the point?
Beware of MetroSwimShop's Tricks: My Experience with Their Review Scam
I gotta tell ya, I had a bit of a rough time with MetroSwimShop. I mean, don't get me wrong, they've got some great stuff on their website, but you gotta watch out for their tricks. Here's what happened to me: I was buying some swim gear and at the end of the checkout process, they asked me to answer some questions for a review. They said I could get $100 for doing it, which sounded pretty sweet to me. But then, when I got my credit card statement, I saw that I had been charged $171.00! What the heck, right?
So I contacted MetroSwimShop and they told me that they weren't connected to the magazine website that was charging me. But get this - they admitted that they got reviews from that website! So what's the deal? I went to the website (www.magcustomerservice.com) to try to figure it out, but there was no contact person, no phone number, no address - nothing! I was pretty frustrated at this point, so I had to call up my bank to see if they could cancel the transaction.
Overall, I'd say that MetroSwimShop has some good stuff, but you gotta be careful when you're buying from them. Don't fall for their tricks and make sure you're not getting charged for something you didn't mean to buy.
Metro Swim Shop Complaints 1
I got a wrong item
7 weeks ago I ordered an original swimsuit from them. For the first time. The delivery took forever because I received it 14 days after ordering. It's a lot! But that's not all. I got a wrong item. I was very frustrated because I wanted to get the order before my trip to the sea. Oh well. I had to send it back and ask for a refund, I don't need this one. Everything should happen on time. And it's impossible with a delivery like this.
Is Metro Swim Shop Legit?
Metro Swim Shop earns a trustworthiness rating of 72%
Reliable, but always remember to protect your data.
We found clear and detailed contact information for Metro Swim Shop. The company provides a physical address, 3 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Metroswimshop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Metro Swim Shop as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Metroswimshop.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- The website belonging to Metro Swim Shop has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to Metro Swim Shop. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Metro Swim Shop
The website is easy to navigate, with clear categories for men's, women's, and children's swimwear, as well as sections for goggles, swim caps, training aids, and more. Each product is accompanied by detailed descriptions and high-quality images, allowing customers to make informed purchasing decisions.
In addition to its extensive product selection, MetroSwimShop also offers excellent customer service. The company's knowledgeable staff is available to answer any questions customers may have, and orders are processed quickly and efficiently. Shipping is fast and affordable, with free shipping available on orders over $49.
Overall, MetroSwimShop is a reliable and trustworthy source for all things swim-related. Whether you're a competitive swimmer or just looking for a new swimsuit for the beach, MetroSwimShop has everything you need to make a splash.
Overview of Metro Swim Shop complaint handling
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Metro Swim Shop Contacts
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Metro Swim Shop phone numbers+1 (800) 526-8788+1 (800) 526-8788Click up if you have successfully reached Metro Swim Shop by calling +1 (800) 526-8788 phone number 0 0 users reported that they have successfully reached Metro Swim Shop by calling +1 (800) 526-8788 phone number Click down if you have unsuccessfully reached Metro Swim Shop by calling +1 (800) 526-8788 phone number 0 0 users reported that they have UNsuccessfully reached Metro Swim Shop by calling +1 (800) 526-8788 phone number+1 (908) 647-8121+1 (908) 647-8121Click up if you have successfully reached Metro Swim Shop by calling +1 (908) 647-8121 phone number 0 0 users reported that they have successfully reached Metro Swim Shop by calling +1 (908) 647-8121 phone number Click down if you have unsuccessfully reached Metro Swim Shop by calling +1 (908) 647-8121 phone number 0 0 users reported that they have UNsuccessfully reached Metro Swim Shop by calling +1 (908) 647-8121 phone number+1 (000) 000-0000+1 (000) 000-0000Click up if you have successfully reached Metro Swim Shop by calling +1 (000) 000-0000 phone number 0 0 users reported that they have successfully reached Metro Swim Shop by calling +1 (000) 000-0000 phone number Click down if you have unsuccessfully reached Metro Swim Shop by calling +1 (000) 000-0000 phone number 0 0 users reported that they have UNsuccessfully reached Metro Swim Shop by calling +1 (000) 000-0000 phone number
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Metro Swim Shop emailssupport@metroswimshop.com100%Confidence score: 100%Supportinfo@metroswimshop.com90%Confidence score: 90%Support
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Metro Swim Shop address1221 Valley Road, Stirling, New Jersey, 07980, United States
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Metro Swim Shop social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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