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AOL review: Fraudulent charges! 108

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12:00 am EDT
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Rec'd two charges in the same month from this company that weren't authorized. When I called the number on my statement [protected] I was kept on hold for a long period, the phone was answered, "Credit Reporting" and then they asked me to verify my credit card number, then I was disconnected. This happened twice. It was then I called my credit card company, canceled my current card and was issued a new number.

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FREDERICK DAVIS
Oct 08, 2008 2:19 pm EDT

I NEED INFO ON MY MINI CREDIT REPORT ACCOUNT PLEASE CONTACT ME AT THE ABOVE ADDRESS

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Louise Hamaker
Oct 27, 2008 4:51 pm EDT

My checking account has been charged $12.95 for the past two (2) months without my authorization. While I remember getting on-line to check into "free credit report.com", I have not authorized the services of your company. The last withdrawal of $12.95 resulted in an overdraft of $35.00. It is requested that you refund my account with the two (2) withdrawals of $12.95 plus the $35.00 overdraft. It is also requested that you stop IMMEDIATELY withdrawing funds from my account.
Louise Hamaker

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GLORIA V. LEDOUX
Oct 30, 2008 7:33 pm EDT

I am being charged $12.95 for a mini credit report monnitoring service for which I did not sign for. What can you do to help me. I called the [protected] which was listed next to the charge on my bill, but was told this number was incorrect. Please tell me how I can take care of this problem. Thank-you for your help and concern.

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Linda Marcuse
Nov 02, 2008 9:56 am EST

Help. Tried to cancel at least 4 times.Never authorized to begin with. This is the biggest SCAM> I wish they could be liable for all they have stolen from me!1

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Hugo Moreno
Nov 03, 2008 3:47 am EST

Oh boy.. I thought I was the only one. Ive tried to cancel this 12.95 charge 3 times now, and they still keep charging me.. Damm! I cant stop it, and the only thing I guess i can do according to all of these complaints is change my bank account. If anyone has a was to get my money back, please let me know. Thanx... Did i mention this was bulls*%!...

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DARENCO
Nov 05, 2008 10:39 pm EST

There were two charges made to my credit card on the same day in the amount of $12.95 each. I did not authorize these charges and am not aware of what they are for. I want them credited to my account.

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Maudie Baker
Nov 18, 2008 6:58 pm EST

I have no way to contact these people. I have never received a bill so that i might get an address. I have researched the internet and i think they are in tuscan, az but i'm not sure. I asked my credit card company to shut off the charges to my account, and the response was saying my complaint was overruled and the charges will continue. I don't have any way to stop the charges to my credit card without giving up the credit card which i will do if there is no other way to stop these people! Maudie baker
Maudiebaker@yahoo.com

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Chris Nielsen
Dec 04, 2008 12:18 pm EST

Never give out your credit card number when trying to get something stopped. I think the best option considering all these complaints is to get your credit card company to reverse the charges. Don't take "no" for an answer. Tell them about this web site and ask for a supervisor or manager. Be CALM when you talk with them but no passive. YOU are the customer and you are being ropped off. Don't sound angry because that makes it harder to get what you want whn talking to the credit card company.

Getting the charges reversed is the best option, because if the credit report company really did have something that you agreeded to, they did it in a sneaky way or so many people would not be so upset. THEY are doing something wrong and the credit card company is your BEST FRIEND in getting the credit report company to change what they are doing.

And if this site helped you, post here when you have other problems. And post your complaints to other sites that allow it. This way we all help each other against bad services and rip offs...! :-)

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joel santiago
US
Jan 23, 2009 4:54 pm EST

me husbamd and I we are reciving a 11.95 charge for something about credit report that we doesn't order.

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mitchlilly
Longview, US
Jan 28, 2009 3:20 pm EST

My boyfriend and I thought we were getting a free credit report-this was our first time to even look online for this type of report, but we were referred to this website by our phone and internet provider. This took place back in Aug. 2008 and it comes to find out, that on the 29th of every month since then, they have been automatically withdrawing $12.95 from each of our checking accounts! We didn't authorize this or give them account numbers, so we don't even understand how this could be happening, and furthermore what to do about it. This is definitely fraudulent!

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Robert Brewer
North Canton, OH , US
Apr 03, 2009 9:44 am EDT

I am writing to you about the charge to my Chase Credit Card.
I dispute the charge of $14.95 on 3/29/2009.
I do not know how you got my credit card number,
I never give it out to anyone over the internet that I do not know or know that it safe.Please help me to resolve this.

Yours Truly Robert Brewer
Email rbrewer11@neo.rr.com
Telephone # [protected]

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luis tapia
2383 2nd ave #3402, US
Jun 26, 2009 6:00 pm EDT

ok i check my bank account in the bank mimi credit report withdraw $45 from my account without my authorization and i will like to know why thay did thisand i would like it in writing please hope this will stop thank you luis tapia from ny ny

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siudemka
US
Jul 06, 2009 3:35 pm EDT

I noticed couple of charges on my bank statement from MINICREDITREPORT ($12.99) I called [protected], spoke with somebody...told them I didn't give them authorization to charge me for service
I don't request! I said that all their terms and condition are bull..and if the service is still on, I'll contact my attorney. I mentioned about this web site and how they screw people...I recived conformation # and my service has been stoped since today. Good luck to all of you.

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gettinrippedoff
Spokane, US
Aug 01, 2009 10:16 pm EDT

This is really sad that companies like this can stay open for any period of time. I'm having the same problem as all of you and there has to be something we can to. I'm not a legal professional or anything but what about a class action lawsuit or something?

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crazyjoey23
US
Aug 04, 2009 9:18 pm EDT

Guess what, same thing happened to me, so i called [protected] and i asked why were they charging, and they said somebody with a different email got it. so i told them to disconnet it. so im also planning to change my credit card number.

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caverchap
BR
Aug 27, 2009 8:14 pm EDT

I was billed for 3 months in a row by "mini credit" $12.95 each time. I had never ordered anything from any company by that name. I called them to complain. The recorded answer first asks if you are calling to cancel. Guess they have a lot of calls for cancellation! They would not talk to me unless I gave them my SS number and name. I did so with great trepidation not knowing if they would use that info to steal my ID. "Mini credit" is apparently the parent company of Credit report.com. I asked the lady, Dloria Leal, if she would give me her SS number, of course she refused. So I told her why I should risk giving her my number if she could not reciprocate. Finally I spoke to her manager Ryan Rockley (he would not give me his SS# either) and he cancelled the billing and gave me a confirmation number. Too bad they use a bogus billing name, so you can get ripped off a few months in a row before you realize what is happening.

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demetra2002
Irving, US
Aug 29, 2009 2:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

this charge was on my account never heard of this company 14.95

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demetra2002
Irving, US
Aug 29, 2009 2:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This company rip me off never heard of mini creditreport charge 14.95 off my account. I want to sue.

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birdgirl
Ellisville, US
Nov 02, 2009 1:47 pm EST

I just filed a complaint with the BBB- case #BBB CASE#: [protected] used the phone number [protected] to find this company and file it.

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B Marti
San Francisco, US
Feb 17, 2010 3:07 pm EST

This company is a bunch of bloodsuckers. My husband and I are both getting charged even though we call continously to cancel the "membership". I really don't know what to do. I changed my credit card number and they managed to charge ON THE NEW ONE.

The credit card companies will not do a thing -- I was thinking that if so many people called to complain then the credit cards would be on alert since this is onviously costing them time and money. But nope, they just said they would put it into dispute.

By the way, they claim to connect you to the fraud department but you just hold for a long time and then the line goes dead. I called AGAIN and am on hold with them now. Just waiting for the line to go dead on me...

I have also reported them to the Better Business Bureau and am about to call the Federal Trade Commission.

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Valerie17
US
Mar 10, 2010 11:30 am EST

I just called and cancelled. They also gave me a confirmation # for the cancellation. Call [protected]

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yvonneSarah
US
May 05, 2010 11:44 am EDT

They keep charging my bank account $29.95 a month when I only authorized $1.00

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thegreenmonster
g-ville, US
Nov 06, 2010 6:08 pm EDT

[censor] Mini credit report. I called [protected], and [protected], both phone nums are [censor]. The first is mini credit report, but to buy their crap, and 2nd was for K-mart. Got these phone #'s from my Bank Chase. Who told me i had to call these people up to cancle my "membership". Came on here found [protected], which got me to them, sat on hold for 15mins then got to talk to a women who tried to sale me more memberships after I told her i didnt need any cuz my credit is crappy to say the least. I did have to give her my SS#, but they cancled my membership and I'm waiting for the e-mail with comfermation #. Come to think of it, [censor] Chase bank too. wtf am I doing their dirty work. This is all a bunch of [censor]. Just sayen.

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shane b
US
Jan 18, 2011 6:00 pm EST

I've been charged $14.95 a month for the last 7 months. I have never signed up for anything with this company. When I called they told me I had answered my security questions and told me I was wrong. Then they said I had to go to the local sheriffs office and file for an identity report. MNI creditreport is total BS! Can anyone help? I want my $105 back! thanks

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BS JACKSON
CLEARWATER FL, US
Feb 17, 2011 6:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

they are doing the same to me except 19.95 a month they have got to be stopped

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oneangrypuppy
Washington, US
Mar 31, 2011 5:51 pm EDT

I fell for the same crap that all these others fell into. They told me that I neglected to cancel within the seven day time period (?). I've been charged $19.95 a month for the past five (5) months. There's $100.00 down the tubes huh...

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jOAnn Tinsley
Indianapolis, US
Apr 15, 2011 5:01 pm EDT

I never asked for this payment of 19.00 to be charged to my account . How can I get my money back and stop these charges/

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jay be
alta loma, US
May 13, 2011 12:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

credit report is fraud - i call Chase Bank to find out why they keep taking funds from my account when they were not authoirzed and i did not give this company permission to withdraw funds from my account. I was told to call the company and asked then to correct this error. When i call the company it was a dating hot line for singles in the area. I call back the bank who indicated they are going to credit the account. We will see what the outcome of this would be.

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