Menu
For Business Write a review File a complaint
Mission Hospital Customer Service Phone, Email, Contacts

Mission Hospital
Reviews and Complaints

mission-hospital.org

Learn how the rating is calculated

5.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Mission Hospital Complaints 1

ComplaintsBoard
M
12:39 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Mission Hospital Medical malpractice

I went to Bangkok Adventist Hospital (Mission Hospital) for my treatment. I was having sore throat and was coughing. Hence I decided to visit Bangkok Adventist Hospital (Mission Hospital) . The hospital prescribed 3 medications for me which included two pills and cough syrup. However, after two days of taking the medicine regularly trice a day. I felt my throat was burning, hence decided to contact Bangkok Adventist Hospital (Mission Hospital) to consult the pharmacist. To my surprise, the pharmacist said that she gave me the wrong medicine, instead of prescribing M-Tussis (cough syrup), she gave me BETADINE SOLUTION. Not realizing it was a wrong medication, I had it for two days. I felt this was absolutely wrong and such a big neglect of duty by the pharmacist and Bangkok Adventist Hospital (Mission Hospital) . I contacted the hospital demanding to talk to the administrative.
They offered me a compensation deal which included 3 annual health check-ups, $2300, and 3 years Health Insurance scheme. However, I was not satisfied as I haven't demanded for any monetary incentives but a full responsibility of the hospital in taking care of me for any side effects or long term effects from ingesting BETADINE SOLUTION.

This is just TOTALLY UNACCEPTABLE! How can you run a hospital without being responsible for your actions! BANGKOK ADVENTIST HOSPITAL (MISSION HOSPITAL)..A BIG TIME..NO! NO!

Read full review of Mission Hospital and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
V
V
Vasectomy
Sarasota, US
Oct 29, 2012 11:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I went to Mission Hospital in Bangkok for a vasectomy. I felt the staff was friendly but were very busy. I was given a price estimate of 8, 000-10, 000 Bhat for the surgery. When I checked out, my final bill was 15, 000. My attempts at receiving an explanation were unsatisfactory and might have just been a 'farang' tax.
The actual procedure was not smooth, the air flow from the Oxygen mask was restricted as if the valve were not fully open. I struggled to communicate this with the non-english speaking staff to no avail. Lastly, there was absolutely zero post-op discussion with doctor or staff. My gurney was wheeled into a waiting area and the staff just disappeared. I have no idea if the surgery was a success or if there were complications. I do not know if these issues are simply the result of cultural differences; however, I would choose not to make this same choice in hindsight. If you are haing elective surgery, then I would recommend choosing a hospital accustomed to having "Westerner" patients.
Good luck.

W
W
Waseem khan
TH
Mar 11, 2012 7:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been a regular customer of Bangkok hospital over a period of 3 years now and seriously thinking to change the hospital now. Despite of taking advance appointment I have to wait for 2-3 hours in the hospital to see the doctor. They have such a Teribble service and the nursing staff are not cooperative at all.. When ask for the queue number and about the time when will be my turn they just simply say go and sit we will confirm the queue. Half of my day is always gone waiting for the doctor.. As I pay them a lot for the service an still have to wait for hours .. Not acceptable anymore.. I will recommend Bumrungrad hospital which seems much better then service and treatment as compare to Bangkok hospital.. So bye bye Bangkok hospital

D
D
Darren Tierney
Northampton, GB
Mar 08, 2012 1:41 pm EST

It's a vile place. I went there with a wound to my hand and they stood round making racist comments about me. No one spoke any English. I ended up walking out dripping blood over the floor.

There's a smaller clinic of Khao Sarn Road run by the same people, but the doctor never turns up, they just treat it like a holiday.

Is Mission Hospital Legit?

Mission Hospital earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Mission Hospital stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Mission Hospital's reputation as a trustworthy leader in their field. Customers can rely on Mission Hospital's services, assured they're dealing with a highly reputable and fully legitimate company.

Mission Hospital resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Mission-hospital.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mission-hospital.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Mission-hospital.org you are considering visiting, which is associated with Mission Hospital, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Mission-hospital.org regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Mission Hospital.

However ComplaintsBoard has detected that:

  • Mission-hospital.org has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The mission-hospital.org may offer a niche product or service that is only of interest to a smaller audience.
  • Mission Hospital protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Mission Hospital Reviews 0

Looks like Mission Hospital has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Mission Hospital, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Mission Hospital complaint handling

Mission Hospital reviews first appeared on Complaints Board on Jan 7, 2012. The latest review Medical malpractice was posted on Jan 7, 2012. The latest complaint Medical malpractice was resolved on Jan 07, 2012. Mission Hospital has an average consumer rating of 5 stars from 1 reviews. Mission Hospital has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Mission Hospital Contacts

  2. Mission Hospital phone numbers
    +66 22 821 100
    +66 22 821 100
    Click up if you have successfully reached Mission Hospital by calling +66 22 821 100 phone number 1 1 users reported that they have successfully reached Mission Hospital by calling +66 22 821 100 phone number Click down if you have unsuccessfully reached Mission Hospital by calling +66 22 821 100 phone number 0 0 users reported that they have UNsuccessfully reached Mission Hospital by calling +66 22 821 100 phone number
    100%
    Confidence score
    Customer Service
    +66 26 672 999
    +66 26 672 999
    Click up if you have successfully reached Mission Hospital by calling +66 26 672 999 phone number 1 1 users reported that they have successfully reached Mission Hospital by calling +66 26 672 999 phone number Click down if you have unsuccessfully reached Mission Hospital by calling +66 26 672 999 phone number 0 0 users reported that they have UNsuccessfully reached Mission Hospital by calling +66 26 672 999 phone number
    100%
    Confidence score
    Emergency
    +66 879 852 814
    +66 879 852 814
    Click up if you have successfully reached Mission Hospital by calling +66 879 852 814 phone number 1 1 users reported that they have successfully reached Mission Hospital by calling +66 879 852 814 phone number Click down if you have unsuccessfully reached Mission Hospital by calling +66 879 852 814 phone number 0 0 users reported that they have UNsuccessfully reached Mission Hospital by calling +66 879 852 814 phone number
    100%
    Confidence score
    Myanmar Language
    +66 944 400 859
    +66 944 400 859
    Click up if you have successfully reached Mission Hospital by calling +66 944 400 859 phone number 1 1 users reported that they have successfully reached Mission Hospital by calling +66 944 400 859 phone number Click down if you have unsuccessfully reached Mission Hospital by calling +66 944 400 859 phone number 0 0 users reported that they have UNsuccessfully reached Mission Hospital by calling +66 944 400 859 phone number
    100%
    Confidence score
    Myanmar Language
    +66 860 469 881
    +66 860 469 881
    Click up if you have successfully reached Mission Hospital by calling +66 860 469 881 phone number 1 1 users reported that they have successfully reached Mission Hospital by calling +66 860 469 881 phone number Click down if you have unsuccessfully reached Mission Hospital by calling +66 860 469 881 phone number 0 0 users reported that they have UNsuccessfully reached Mission Hospital by calling +66 860 469 881 phone number
    100%
    Confidence score
    Khmer Language
    +66 988 271 213
    +66 988 271 213
    Click up if you have successfully reached Mission Hospital by calling +66 988 271 213 phone number 1 1 users reported that they have successfully reached Mission Hospital by calling +66 988 271 213 phone number Click down if you have unsuccessfully reached Mission Hospital by calling +66 988 271 213 phone number 0 0 users reported that they have UNsuccessfully reached Mission Hospital by calling +66 988 271 213 phone number
    100%
    Confidence score
    Tagalog Language
    More phone numbers
  3. Mission Hospital address
    430 Pitsanulok Rd. Dusit, Bangkok, 10300, Thailand
  4. Mission Hospital social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.