Moimooi’s earns a 1.0-star rating from 23 reviews, showing that the majority of customers are dissatisfied with purchases.
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refund
I have canceled my membership earlier this year and Moimooi still deducted 3 months worth of membership fees after my account was closed.
I called them and asked for a refund which they processed in May 2019, however, after being informed by Diann that it takes 30 to 90 days for refund payments i received nothing. i was contacted last week by Chantalle in the absence of Diann and told that the money would be in my account the last week of October 2019, nothing is in my account.
When i call the voice mail has been disabled.
spa
Since signing up on this contract I've had endless problems. Bad customer services I even come to realize that appointments were booked on my account that weren't made by me. June 2018 I finally cancelled the contract. After which monies were still being deducted !
After to many failed attempts I cancelled and reversed the monies from my bank however finally got hold of them today.
The more I tried explaining that the appointments they accusing me of in August was not me the more they insisted it was.
They then offered me a 600 settlement amount followed by 399 but when I tried to explain that I did not use the service and that money has been taken from my account already abruptly just went well then you owe us 900.
Confused and frustrated.. please help
Thanks
I have never in my life applied the debit order in my account i dont even now this people. Mooi mooi spa stop this now you draining me i dont have money for you
Am in limpopo in a rural area i never been to a spa and i dont need it first it was 500 then 400 then 200
All this is my grant money i beg you in the name of God stop this
One can never get an appointment online, service is non existent, old beds and horrible nail polishes.
They are scammers and crook. They lie to people and steal their money. Never recommend them to anyone.
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Overview of Moimooi complaint handling
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Moimooi Contacts
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Moimooi phone numbers+27 870 947 945+27 870 947 945Click up if you have successfully reached Moimooi by calling +27 870 947 945 phone number 12 12 users reported that they have successfully reached Moimooi by calling +27 870 947 945 phone number Click down if you have unsuccessfully reached Moimooi by calling +27 870 947 945 phone number 5 5 users reported that they have UNsuccessfully reached Moimooi by calling +27 870 947 945 phone number
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Moimooi emailsinfo@moimooi.com100%Confidence score: 100%Support
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Moimooi addressThe Palms Lifestyle Centre, 145 Sir Lowry Road, Woodstock, South Africa
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Moimooi social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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