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Mojang Complaints 25

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12:51 am EDT

Mojang minecraft store

I spent 6 and a half hours trying to transfer my DLC only to find there was a update. I wasted 6 and a half hours of my life and I want either my money back my DLC back or give me something worth 6 and a half hours. Please I'm crying over how I did so much only to get punched right in the face. The money I've spent was 49$plus tax. Please I beg of you to do something to help me. My email is [protected]@Gmail.com if you ever want to talk.

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3:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mojang Minecraft computer game

Gary Kendall, [protected]@yahoo.com.

MOJANG Ord No.: 26732394c49a434494ea9259af7abb17
Trans ID: Braintree:f2y5q84

MOJANG, Stockholm, Sweden, owned by Microsoft Studios, Redmond, WA, USA, has conducted international card fraud advertising and selling computer game products and customer assistance that will not work.

MOJANG refuses to respond with either tech assistance or refund of purchase price. In fact, MOJANG does not respond at all!

Checked MOJANG listed compatibility found game should run fine on my computer. The free version ran without problems.

Using card, I purchased Minecraft game from MOJANG on 4/1/2016, it cleared through the bank on 4/4/2016.

Downloaded and installed the game as per all instructions, game will not work.

Have asked MOJANG for tech assistance to clear the problem, MOJANG will not respond.

Have asked for refund of money - MOJANG will not respond.

I want a working game or my money refunded.

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10:48 am EDT

Mojang Suspicious gamer steals stuff and characters

I played with Mojang Notch, and he stole my stuff and character. I tried to find him, but all his contact info was fake. He didn’t appear in any social networks. I asked my friend about him, but it was fail. I want to ask for the help. Maybe someone knows how to find him. Please, post your comments and ideas, or maybe someone has the similar situation. Contact me, please.

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7:10 am EDT

Mojang Two separate fraudulent charges made to PayPal account by &Majong AB&

Two separate fraudulent charges made to PayPal account by "Majong AB" but I never heard of this company.

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9:11 am EDT

Mojang It appears Paypal has been compromised

Received e-mail from Paypal saying that they've transferred 26.09 dollars to Mojang AB. It appears Paypal has been compromised!

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Joshua Maitreya
US
Sep 23, 2023 10:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

after signing in it takes me to a white screen and doesnt let me play.

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TheEverydaySonic
Findlay, US
May 08, 2023 9:19 pm EDT

Can you please make the wait to change minecraft java name like 2 days because I lost my YouTube anccount for java. Also can you please delete the java account called TheEverydaySonic. That is the account I lost. I'm asking if you can delete it? By the way my YouTube channel name is: TheEverydaySonic and my gaming channel is TheEverydaySonicGaming

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MoFakeThanu
New York, US
Feb 13, 2023 12:28 am EST

I've tried to sign in to my realms account on Minecraft and it says you cant do this i suggest you get it fixed Mojang.

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Sinistdragon
Klamath falls or, US
Aug 22, 2022 4:29 pm EDT

On June 13th 2021 I tried logging on a Minecraft world and was told it was corrupted before that there was a giant stack of tnt that was placed when I wasn’t online on a regular world not a realm and have not been able to retrieve it and am wondering if I can retrieve the world

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Eilis McIvor-Sharp
US
Aug 22, 2022 1:27 pm EDT

Minecraft education edition won't let me join my friends world I tried with the link and join code but it just says unable to connect to world. I would appreciate it if you could fix it quickly as it was working a while ago.

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Kalamari
Victoria, CA
Aug 22, 2022 9:53 pm EDT

hi, my name is Kalamari my minecraft name is KalamariLIVE and my acount seems to be deleted i didnt do anything to get baned or anything like that but when i try to login it says my password is invalid so i try password reset but i dont get reset emails i hope you can help email me at ethansusutnohr@gmail.com if you can thank you :D

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H Joubert
ZA
Jan 06, 2020 4:57 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I bought Minecraft in October 2019 and paid with my Debit card to Google help pay.
NOW on the 28 th December they charged me AGAIN R118.90.
I did NOT bay anything again.
This to me is stealing. Just because they had my payment history does not mean they can charge me any amount when ever they want EVEN if I did not buy anything.

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H Joubert
ZA
Dec 31, 2019 1:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This not the first time that they fraudelantly took money off my account. SCAMERS

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Pudding_Tank
US
Aug 15, 2018 8:58 pm EDT

"I will not help you.
Best regards,
Marcus
Mojang Support"

The scum of the earth.
Absolutely appalling customer service, unable to access game and password reset doesn't work, account hacked, took them 2 weeks to say that after telling them the previous password and contacting them from the purchase email address.

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Overview of Mojang complaint handling

Mojang reviews first appeared on Complaints Board on Aug 14, 2012. The latest review Bedrock minecraft - ps edition - account unrecoverable - unable to delete was posted on Feb 11, 2024. Mojang has an average consumer rating of 1 stars from 25 reviews. Mojang has resolved 0 complaints.
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  1. Mojang Contacts

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    Söder Mälarstrand 43, Stockholm, SE-11825,, Sweden
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  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 28, 2024
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