More Than a Backpack’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with their purchases.
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More Than a Backpack's Return Policy is a Letdown: A Review
I gotta say, I'm not too impressed with More Than a Backpack. Their website talks a big game about their return policy, but it's all smoke and mirrors. When you actually try to return something, you find out that YOU have to pay to ship it all the way to China. That's some shady stuff, if you ask me. It's basically like they don't even accept returns at all, because who's gonna pay more to ship something back than it's even worth? Not me, that's for sure. So if you're thinking about buying from these guys, just be warned that you might be stuck with whatever you get.
Disappointing Experience with More Than a Backpack: Lack of Communication and Transparency
I recently had an experience with More Than a Backpack and I have to say, it was not a positive one. I decided to order a backpack for my daughter on December 7th and received a notification that it had been shipped. However, by December 20th, the tracking information had stalled and I was left with no answers. I reached out to the company via email and was told that they were a great company that donates to charity and that they would talk to their shippers to find the backpack. Unfortunately, I never heard back from them.
To make matters worse, I later found out that the backpack had shipped from China. If I had known this beforehand, I never would have ordered anything from this company. They were posing as an American family doing good deeds for the community, but in reality, they were shipping their products from overseas.
As of January 21st, I still had not received the backpack and there was no updated shipping information available. I was left with no choice but to file a PayPal claim to get a refund. It was a frustrating and disappointing experience, and I would not recommend using this company.
Overall, I was extremely disappointed with my experience with More Than a Backpack. The lack of communication and transparency regarding the shipping location was frustrating, and the fact that I never received the backpack was unacceptable. I hope that the company can improve their processes and communication in the future to avoid similar situations for other customers.
More Than a Backpack Complaints 0
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Is More Than a Backpack Legit?
More Than a Backpack earns a trustworthiness rating of 67%
Generally safe, but check closely before sharing details.
Morethanabackpack.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Morethanabackpack.com you are considering visiting, which is associated with More Than a Backpack, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
About More Than a Backpack
The website features a vast collection of backpacks that are suitable for different types of travelers, including hikers, campers, students, and professionals. The backpacks are made from high-quality materials that are designed to withstand the rigors of travel and outdoor activities.
One of the unique features of More Than a Backpack is its commitment to sustainability. The website offers a range of eco-friendly backpacks that are made from recycled materials. These backpacks are not only environmentally friendly but also stylish and functional.
In addition to backpacks, the website also offers a range of travel accessories, including packing cubes, travel pillows, and toiletry bags. These accessories are designed to make travel more comfortable and convenient.
The website is easy to navigate, and customers can easily find the backpacks and accessories they need. The website also offers free shipping on all orders, making it an affordable option for backpackers on a budget.
Overall, More Than a Backpack is a reliable and trustworthy website that offers high-quality backpacks and travel accessories. With its commitment to sustainability and customer satisfaction, it is an excellent choice for anyone looking for a backpack that is more than just a backpack.
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More Than a Backpack Contacts
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More Than a Backpack emailsinfo@morethanabackpack.com94%Confidence score: 94%Support
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More Than a Backpack social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 15, 2024
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