Menu
For Business Write a review File a complaint
CB Auto Parts and Repair Stores Mr. Lube Canada Overcharge for an oil filter cap replacement
Mr. Lube Canada

Mr. Lube Canada review: Overcharge for an oil filter cap replacement

M
Author of the review
11:02 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I took my Toyota RAV4 for an oil change at Mr. Lube (address below). I told them that I have detected an oil leak coming out from the oil filter cap, they checked it and told me that the oil filter cap has to be replaced and it costs $199, I told them to replace it, I paid them for the oil change ($116) and for the oil filter cap replacement ($199.99). Then I had a feeling that the $199.99 for the oil filter cap only was too much. So, I decided to check with one of the Toyota dealerships in town, at the Toyota dealership, they told me that the oil filter cap was only $44. I called Mr. Lube to ask them why I was overcharged for the oil filter cap, they said they showed me price and I agreed! I told them that I am not a dealership or auto-parts specialist to know the actual price of an auto-part on the spot. But I trust Mr. Lube as a company and consequently their employees. Mr. Lube employees should have acted ethically and honestly instead they charge their customers random amounts of money that are disproportionate to the service done and/or inequivalent to the fair market price of the replaced part(s). Such behavior would affect the reputation of Mr. Lube negatively.

Claimed loss: $199.99

Desired outcome: the price for the oil filter cap should be $44

Confidential Information Hidden: This section contains confidential information visible to verified Mr. Lube Canada representatives only. If you are affiliated with Mr. Lube Canada, please claim your business to access these details.

0 comments
Add a comment

More Mr. Lube Canada reviews & complaints

  1. Mr. Lube Canada Contacts

  2. Mr. Lube Canada phone numbers
    +1 (866) 675-8231
    +1 (866) 675-8231
    Click up if you have successfully reached Mr. Lube Canada by calling +1 (866) 675-8231 phone number 0 0 users reported that they have successfully reached Mr. Lube Canada by calling +1 (866) 675-8231 phone number Click down if you have unsuccessfully reached Mr. Lube Canada by calling +1 (866) 675-8231 phone number 0 0 users reported that they have UNsuccessfully reached Mr. Lube Canada by calling +1 (866) 675-8231 phone number
    Customer Service
    +1 (604) 759-4300
    +1 (604) 759-4300
    Click up if you have successfully reached Mr. Lube Canada by calling +1 (604) 759-4300 phone number 0 0 users reported that they have successfully reached Mr. Lube Canada by calling +1 (604) 759-4300 phone number Click down if you have unsuccessfully reached Mr. Lube Canada by calling +1 (604) 759-4300 phone number 0 0 users reported that they have UNsuccessfully reached Mr. Lube Canada by calling +1 (604) 759-4300 phone number
    Richmond, BC
    +1 (905) 828-0909
    +1 (905) 828-0909
    Click up if you have successfully reached Mr. Lube Canada by calling +1 (905) 828-0909 phone number 0 0 users reported that they have successfully reached Mr. Lube Canada by calling +1 (905) 828-0909 phone number Click down if you have unsuccessfully reached Mr. Lube Canada by calling +1 (905) 828-0909 phone number 0 0 users reported that they have UNsuccessfully reached Mr. Lube Canada by calling +1 (905) 828-0909 phone number
    Mississauga, ON
    +1 (866) 675-8231
    +1 (866) 675-8231
    Click up if you have successfully reached Mr. Lube Canada by calling +1 (866) 675-8231 phone number 0 0 users reported that they have successfully reached Mr. Lube Canada by calling +1 (866) 675-8231 phone number Click down if you have unsuccessfully reached Mr. Lube Canada by calling +1 (866) 675-8231 phone number 0 0 users reported that they have UNsuccessfully reached Mr. Lube Canada by calling +1 (866) 675-8231 phone number
    toll-free
    More phone numbers
  3. Mr. Lube Canada emails
  4. Mr. Lube Canada address
    2330-6900 Graybar Road, Richmond, British Columbia, V6W0A5, Canada
  5. Mr. Lube Canada social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024