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Mueller Services / Mueller Reports
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3.7 6 Complaints
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Mueller Services / Mueller Reports Complaints 6

ComplaintsBoard
J
2:35 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The person send over to inspect the property was a joke no training this was her first assignment it took her over two weeks to complete, after sending her all the photos and information along with a previous4 point inspection done the previous year, she finally showed up to take photos of the roof and assured me it was complete now, a few days later she...

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ComplaintsBoard
K
11:21 am EDT

Mueller Services / Mueller Reports working for company

Working for this company is a joke I can utilize my time great. They dont pay you fair and they always mess up your cases. Not only that there computer system went down on my end messed all my cases up it took me over 3 weeks to get paid. I busted my [censored] for this company. For nothing I had to be aggressive but professional about being paid and they ended up firing me because I didnt just sit there and take it. I dont think so and the turn over is a joke. Then because they cant keep a current correct estimate on what you work they deny you benefits and tell you they are reporting you as part time even though I worked over 40 hours a week. Company needs a complete make over

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ComplaintsBoard
B
11:28 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Mueller Services / Mueller Reports hiring practices

Mueller apparently has high turnover and runs ads on a fairly regular seasonal basis seeking independent contractors. They also keep detailed records of anyone who has applied previously even though no action or contact was sought by Mueller with the applicant. These records may vary as the format Mueller uses varies and the information is anecdotal.
If you have been interviewed briefly by phone, you may be rejected because you set your personal goals for the amount of work and remuneration you hoped to achieve.
You may also be rejected, per my own experience, if you have made attempts to contact Mueller via telephone or other than their suspect formats.
In keeping with the tone of other posts, I would judge the low pay complaint on a par with the industry. However, Mueller is especially paranoid and arcane which usually reflects a bunker mentality by owners and management.
Beware!

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Is Mueller Services / Mueller Reports Legit?

Mueller Services / Mueller Reports earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Mueller Services / Mueller Reports stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Mueller Services / Mueller Reports's reputation as a trustworthy leader in their field. Customers can rely on Mueller Services / Mueller Reports's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Mueller Services / Mueller Reports. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for muellerreports.com can be seen as a positive aspect for Mueller Services / Mueller Reports as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Mueller Services / Mueller Reports's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Muellerreports.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Muellerreports.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Mueller Services / Mueller Reports.

However ComplaintsBoard has detected that:

  • Muellerreports.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The muellerreports.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
L
5:45 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Mueller Services / Mueller Reports shady employer practices

I've been in the inspections business for 2 1/2 years. I looked forward to this opportunity because it was an expansion of the inspections I was already doing and was close to my home. I managed to get through the difficult 2 week online training class. For this they were very upfront that this was a pass/fail part of the program. Once I passed that, it took several days to be contacted by a supervisor for the next step. It had been explained that I would be assigned work and shadowed by someone to make sure I understood the process. Unless I had difficulty, I would then be assigned regular work. This is where I was "got". I was told to shadow someone. He would offer to let me do an inspection and then he would do it without giving me the opportunity to try. He did "quiz" me on my knowledge base and I even made observations that this man (who claimed over 10 years with the company) totally missed (a water hazard being one of them). He told me I did really well and would do just fine. OVER A WEEK WENT BY AFTER I SUBMITTED MY TIME AND MILEAGE to the "supervisor" with no response (and no pay). I finally sent an email asking if they had forgotten about me and when was I getting the assignments I was told I would get. 2 more days passed and I received an EMAIL saying I was now fired. I had not passed my field training. How do you fail something you didn't get to actively participate in ? No one said this shadowing was a pass/fail situation. With my other inspection job, I maintain a 90% or better quality and on time rate so I do know what I am doing. Don't be too excited about a position with this company. Although I believe they are legit (they do represent numerous insurance companies) their employment practices are quite shady so apply with caution.

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3:09 pm EDT
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Mueller Services / Mueller Reports scam!

Stay away from these idiots! I spent hours online, rheems of paper, hours of paperwork, printer cartridges and webinars only to be told I do not qualify. The whole company is a sham, high turnover rate and blanket hiring around the country.. They do this weekly, monthly and yearly.. No one stays for more than a week or so. The bbb should get involved here.. Unlawfull practices..

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I
I
iHATEMueller
US
Aug 06, 2019 2:03 pm EDT

FORMER EMPLOYEE COMMENT

STAY AWAY AT ALL COSTS. COMPLETE SHAM COMPANY.

We only had 3 days of training as inspectors and then we were working cases via phone app. I had no prior experience whatsoever and had to self teach myself everything. A lot of guessing. All I would really do is drive to homes, take pictures and then use a real estate website that rhymes with “Pillow” to get appraisal data. This report would be sent to a QA dept. where they would edit as they see fit and then send to Insurance companies. I am ashamed to know this could have affected someones insurance policy.

After 2 months on the job, I stopped getting cases to my phone. HR or management would not return my emails or calls. I was sent an email simply saying “Case ordering dropped unexpectedly.” I didn’t receive cases for over 3 weeks and no one from the company would give me answers or speak to me. I am DISGUSTED by how I was treated as an employee. Now I am struggling to pay my bills and find another job. I left a stable job to join this company and they used me and then dumped me without saying a word to me.

SPREAD THE WORD!

AVOID MUELLER SERVICES INC. MUELLER SERVICES INC IS A SCAM

ComplaintsBoard
Y
3:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

BEWARE, Mueller Reports is a predatory hiring scam across the USA. They hire you and immediately establish aggressive training schedule, then change training program and order, misguide you and set you up to fail, then fire you for no justifiable reason. They tell you up front that 2/3 trainees fail. During this bogus training process, they gather your...

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Overview of Mueller Services / Mueller Reports complaint handling

Mueller Services / Mueller Reports reviews first appeared on Complaints Board on Oct 7, 2011. The latest review Inspection was a disaster, wrong photos, incomplete inspection false information was posted on Oct 11, 2023. The latest complaint hiring practices was resolved on Dec 06, 2014. Mueller Services / Mueller Reports has an average consumer rating of 4 stars from 6 reviews. Mueller Services / Mueller Reports has resolved 4 complaints.
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  1. Mueller Services / Mueller Reports Contacts

  2. Mueller Services / Mueller Reports phone numbers
    +1 (800) 875-8339
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    General Information
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    Technical Support
    +1 (716) 691-4344
    +1 (716) 691-4344
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  3. Mueller Services / Mueller Reports emails
  4. Mueller Services / Mueller Reports address
    63 Main Street, Tonawanda, New York, 14150, United States
  5. Mueller Services / Mueller Reports social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 04, 2024
Mueller Services / Mueller Reports Category
Mueller Services / Mueller Reports is ranked 247 among 510 companies in the Residential Sales category

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