100% SCAM from the get-go! If you read no further, just know this is not a legit business. The salesperson you speak with to learn the details of the products will ensure that they will be your contact for all of your insurance purposes. For me, it was Amanda at extension *713. After your payment information is taken, you will never speak to her again. You’ll be told going forward by the next person that they will be your associate. So if there were no problems, why would I have been calling back? Well, the card that is emailed to you will have a telephone number on it. When doctors' offices call this number, there is no answer making it impossible for coverage to be verified. Also, you are sold a plan for your prescription drug coverage. Not worth the paper it is written on! told us that if we have non-generic drugs we'd just have to let them know the specific drug and it would be covered by an adder on your policy. This is simply a discount though. A discount that took a drug price without insurance is $1500 down to $1300! The pharmacist provided information on a program that discounted prescriptions more without coverage than this plan did. When we were canceling this policy, I told a manager about a review I would be leaving regarding this horrific experience, he let me know that he googled personal business and would be leaving a negative review for it as well! This person looked at our account and threatened negative reviews. Also, when canceling prior to the first, you are told it's too late to cancel because it isn't five days before the first of the next month. With legitimate insurance policies, the rate is prorated, and a refund is sent. Also, in the beginning, you simply don't know who the coverage is through as nothing you've heard of is listed on the card. I think this is by design, so you read reviews of what you're getting. The cancellation came from Supreme Health Options, but I have also seen International Benefits Administration along with MultiPlan. Run…These policies are of zero value!
Desired outcome: Policy was canceled, and we were charged for the month we didn't use. No proration was received.