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Must University

Must University review: Obtaining money under falsehood 6

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Author of the review
1:16 am EDT
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Enrolled in a Bachelore Degree Programme costing U.S.$3, 499.00. I was told by Justin Durriaco that I do not need to pay nothing else. Now he wants me to pay U.S.$1500.00.additionally for assessatation and legal fees which has to be varified by Mrs.Clinton of the Global Educational Services. At this time my programme is blocked. They also mentioned that their university is accredited. I plea with the Global Education Service to put an end to this scam. This is very wrong. I want a full refund of my fees and I will report this to the necessary law enforcement agencies. I to belong to a law enforcement agency and i will not rest until these culprits are put behind bars or punished.

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sorious
Mottingham, GB
Jun 27, 2012 4:03 am EDT

Dalse, any progress so far with prosecuting must university or your refund?

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Moody1993
AE
Dec 04, 2013 5:08 pm EST

Any news so far ?

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Antha
CN
May 26, 2015 8:31 pm EDT

Hi i enrolled with MUST U niversity November 2014, at that time i didnt even think to check reviews about them. I went to pay for a Graduate Diploma course which i was scheduled to finish this month. A few weeks ago they got intouch with me saying i can upgrade my course and just get a Bachelors Degree i told them i wasnt interested in having another Bachelors Degree but sfter they told me they will only add few courses and i only had to top up 1000 dollars i finally agreed and i paid them. Funny enough a day after payment all my information and the courses that i had done and finished vanished its now like i never did anything. I have tried their phone numbers and they are no longer reachable. Even their online chat not available. So it means i wasted my time and money studying from November now there is no trace of my courses and grades just a page with my name and nothing.

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Rev Jonathan
AU
Mar 31, 2016 11:04 am EDT

I cannot log in to Must University Student Area. They took my money, now I cannot even find the website anymore online!
Can I have my money back after 4 years of enrollment?
I am one upset Australian to think I was so easily scammed!

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Shaka Yesufu
US
Jul 05, 2017 6:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

South Africa Government must act fast to put this international scammers down. They claimed to be offering 75% discount fees to students from Southern Africa. Must University is not even recognised in the State of California Education Authorities. Must is an international educational scam going on right now. No South African should be deceived about this bogus university. Be warned not to part with your money. Penny wise Pound foolish.
I call on law enforcement authorities to bring this illegal university down and protect their citizens from these bogus institutions parading our cyber spaces in different parts of the world. I also call on San Diego Police Department to fully investigate this cyber crime on behalf of law abiding citizens of the world we have taken oath to serve and protect our citizens without fear or favour. In different parts of the world IRAN, INDIA, AUSTRALIA people are crying over their financial losses as a result of this scam perpetuated by MUST University.
Shame on you MUST university of Shame. Your unlawful days are numbered. Criminality has no place in any civilized society.
Stop your Scam now or be stopped.
Shaka Yesufu Republic of South Africa

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DJmi
GB
Nov 01, 2019 12:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I enrolled with Must university in 2011 to do an online PHd. At that time I was given final payment quotation which was sent to me by email. Quoted below:
This is the confirmation email in regards to the your Fee for PhD that your Fee will be as followd .
Dear *****
Normal Fee Applicable :: $10, 000 ( Monthly Payments )

If you agree to Pay your Fee in One time payment then you just need to Pay $1, 500 in one payment and that will ne your Full and Final Fee .

Full and Final Fee for your PhD :: $1, 500

Thanks and Regards

David Boyle
MUST University

I paid in full. When everything was completed and it was time to receive my documentation I received a phone call in which I was told I needed to pay $500 as legal fees to have my documents processed. I have gone through university 3 times prior and was never required to pay for certification.
I left it there and years have passed. Quite recently (October 2019) I received 2 calls from someone claiming to be from the US embassy wanting to know what my plans are for completing or cancelling the course both of which would require money to be paid. The more expensive of them being the cancellation because I would be required to "pay back the US government the large sum of money they paid as scholarship for me".
I tried logging on to the student area of the website and that was impossible. Each time I tried I was redirected to online chat with - Jane, or Prof. J Walker- who I assume are one and the same.
Jane discontinued the chat and rang me giving shouting at me, accusing me of trying to escape payment and giving me 2 options. Either pay the same amount I paid already to legally cancel my registration as student or pay $500 to receive the documents. I was given 48hour ultimatum for payment. Now I await their call again for missing the demand deadline as I am threatened with further legal action.

  1. Must University Contacts

  2. Must University phone numbers
    +1 (855) 264-5962
    +1 (855) 264-5962
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    5489 Market Street, San Francisco, California, 94105, United States
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    Oct 31, 2024