Muun Wallet’s earns a 4.4-star rating from 25 reviews, showing that the majority of cryptocurrency users are very satisfied with wallet experience.
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Dear Muun
I am trying to send bitcoins in a right amount that the someone wants but it's not working
I don't need 546 satoshis to send someone bitcoins I was just sending the right amount of bitcoins to someone so fix this issue plz
My funds never arrived
I used to love this app. I thought the wallet was nice. Until today, I copied my newly generated address to my strike account and sent two separate transactions to my wallet. The good news is that the transactions were confirmed in minutes. The bad news is that I have no address that the bitcoin. It is as if it never arrived. Absolute horrible app which is a shame because I really liked it
Fees are way too high
There used to be a fee adjustment option but now your sacked with stupidly high fees even on lightning, no matter which network chain you use, this app used to be good but not anymore, when you remove the option to have fee adjustment choices it shows how greedy you are. And you become a parasite contributing less for the common man and society and serving yourself.. I'll probably be looking elsewhere until this is rectified.
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Pros
- Security: Muun Wallet is a non-custodial wallet that utilizes 2-factor authentication and multi-signature technology to secure your funds.
- User-friendly interface: The wallet has a simple and minimalistic design that makes it easy to use, even for beginners.
- Cross-platform: Muun Wallet is available on both Android and iOS devices, as well as on desktops.
- Bitcoin-only: The wallet is exclusively for Bitcoin, which means that it is more focused on providing the best experience for Bitcoin users.
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Cons
- Limited cryptocurrency support: Muun Wallet only supports Bitcoin, which may be a disadvantage for users who also hold other cryptocurrencies.
- No web interface: Although Muun Wallet is available on desktop, it does not have a web interface, which may be inconvenient for some users.
- Limited features: Muun Wallet does not have advanced features such as staking or buying/selling cryptocurrencies, which may limit its appeal to some users.
- Transaction fees: Muun Wallet charges a transaction fee for each Bitcoin transaction, which may be higher than competitors.
- Customer support: Some users have reported slow response times or difficulty reaching customer support when experiencing issues with the wallet.
- Closed-source: Muun Wallet is a closed-source wallet, which means that the code is not open for public inspection, potentially raising concerns about transparency and security.
Fantastic best btc wallet I’ve used but:
The Lightning Network sounds awesome, but it seems to work backwards unlike Im receiving this much segwit & I assume bech32(m?). I can make the receipt out in that case (not sire what bech32 nor m entail but to me this is backwards: it was easy to get money in there: say I’m paying or receiving & they dunno how to work it, how Lightning Network works; I barely do but I’m pretty sure I need to wait for a Ticket or something alike made out for me and sent to me so I can pay the person (so I have to ask them to do more work I see them saying no, maybe or only x, y or z. Now how do I get them to understand this newish not really adapted tech to more & teach them how to do it - the old way was better, I don’t have to hassle or worse make them anxious or overwork etc anyone. But I will say best BTC wallet on iOS if I’m wrong and you have any idea what the issue is. (Usually its whats the Lightning network? SegWit? New strain or do You mean sandwich? Bech32(m) ?Either its some new A.I. like uh “this string of alphanumerics does not exist…yet” or Crypto? You know MUUN, it’s-a-wallet? “okay bud *shh whispers he’s gone into word-salad glossolalia & thinks a cow or something?! No worries, we’ll get you the help you need…!” *sighlol yea that was fun but serious about everything except “cryptocurrency” it seems simple, except that perceived one way ness (I was able to get my $ out of the Lightning Network & back into BTC but I definitely lost money being dumb ie sending my diff wallets crypto from another wallet lol - that yeah its back or fiat currency ie is 250$ USD in the Lightning fluctuate like BTC or Alt Coin with the crypto and
Best bitcoin lightening wallet app
The app creates a new address every time I click on receive.
Are these addresses linked to my wallet ? I don't want lose my funds
Reset password
I wish there will be reset password option in the future. Because few days ago my phone was stolen and my recovery code is saved in the phone and now I’ve forgotten my password.
Muun is my secret weapon
Onboarding a no coiner has never been easier. Have them download Muun, send them some sats, and in 2min you’ve onboarded a new user with the ability to do bitcoin on-chain or lightning tx
Great app
These guys are going to change the world. Just sit back and enjoy the show. It’s going to be an interesting time! God bless Jack Mallers and his team for helping to end world suffering via bitcoin!
Perfect for beginners and pros
As the title states, this wallet really is great for everyone. The ability to use on chain and lightening from one balance is definitely the future. Highly recommend this for your every day spending wallet.
Very safe and simple
I am not new to Bitcoin, but I am new to self custody. Muun is simple, clean, safe. I feel like I am able and prepared to recover my bitcoin in case I lose my phone or have to access my wallet anywhere or anytime.
Favorite BTC Wallet
Not only is this my favorite BTC/Lightning wallet (it magically integrates the two layers so users can seamlessly transact with either layer) but the Muun wallet help staff are also easily accessible and kind. BIG
The best mobile Bitcoin wallet
By far the best UX of any bitcoin wallet. All the technical aspects of bitcoin are abstracted away and you have the magical experience of just being able to instantly send and receive bitcoin payments, be they onchain or Lightning. You don’t even have what those two words mean.
The security is also top of class for a mobile wallet. An attacker would need to compromise both your phone and Muun’s servers to steal your funds.
The Easiest Bitcoin & Lightning Wallet Out There
Muun has done an incredible job. It is my go-to mobile wallet recommendation for ANYONE getting into Bitcoin. The seamless integration of on-chain and lightning payments is done almost to perfection. And all of this while being self-custodial. Brilliant.
My only complaint is that the lightning payments still don’t support sending to addresses with a zero-amount invoice. But I’m sure that’s being worked on.
10/10 would recommend.
The Best Lightning<->onchain wallet
I tried bluewallet and pheonix wallet for lightning but Muun was the best.
First for its super easy UI.
but the BEST part is there is no seprate sections for lightning and onchain satoshies, Muun wallet show you one number as your bitcoin reserve.
Whenever you want you can spend it with normal onchain transaction or lightning transaction.
You can easily recieve btc via lightning and then send it to normal address and vice versa.
Easy, lightweight, non-costudial.
Easy Enough for Wide Adoption!
Muun is so simple and easy, and is what is needed to continue adoption to those not interested in “what’s under the hood”. My daughter was interested in owning some Bitcoin and I helped her download and backup her wallet (sent her the first Bitcoin she’s owned). She thought it would be hard. She was amazed that 2-3 minutes later she had a wallet, her backup method, and her first Bitcoin (used LN and the transaction was basically instant). And that it’s so easy.
Thank you for this great wallet!
Muun Wallet Complaints 10
My funds never arrived
I used to love this app. I thought the wallet was nice. Until today, I copied my newly generated address to my trust account and sent a transactions to my muun wallet. The good news is that the transactions were confirmed in minutes. The bad news is that I have no address that the bitcoin. It is as if it never arrived. Absolute horrible app which is a shame because I really liked it
Doesn’t work
Doesn’t work keeps saying Lightning Network payment failed.
The complaint has been investigated and resolved to the customer’s satisfaction.
STOLEN
THIS APPLICATION HAS STOLEN 40usd IN BITCOIN
YOU ARE THIEVES
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Muun Wallet Legit?
Muun Wallet earns a trustworthiness rating of 57%
Think twice and be always careful when sharing sensitive information.
By resolving 90% of 10 negative reviews, Muun Wallet is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
Muun Wallet has received 12 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Muun Wallet's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Muun.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Muun.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- Muun Wallet protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Muun Wallet. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
- Muun Wallet offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.
Not a true lightning
I tested sending 15 sat in but couldn’t send 15 back out without 775 sat in fees . Whoaaaa
The complaint has been investigated and resolved to the customer’s satisfaction.
Cannot create a wallet
It’s been about 1/2 hour since I dl and it’s still spinning “creating the wallet” I think it crashed
Don’t use this buggy app- can’t create a wallet for me why trust it with your money
The complaint has been investigated and resolved to the customer’s satisfaction.
DO NOT USE THIS WALLET
i sent btc to this wallet cause it supported lightning transfer . and it was received instantly but when i tried to withdraw to my btc wallet it’s still stuck on 0 confirmations after 20 hours
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear Muun
I am trying to send bitcoins in a right amount that the someone wants but it's not working
I don't need 546 satoshis to send someone bitcoins I was just sending the right amount of bitcoins to someone so fix this issue plz
The complaint has been investigated and resolved to the customer’s satisfaction.
Will never use again
It has been 7+ hours since I sent my transaction and although MUUN indicated that it would be available within 5 hours, blockchain is telling me that it is still unconfirmed and will be several more hours. All because I didn’t select the fastest option which was a $10 fee for a $65 transaction? Outrageous! Stay far far far away from this wallet. Never again.
The complaint has been investigated and resolved to the customer’s satisfaction.
My funds never arrived
I used to love this app. I thought the wallet was nice. Until today, I copied my newly generated address to my strike account and sent two separate transactions to my wallet. The good news is that the transactions were confirmed in minutes. The bad news is that I have no address that the bitcoin. It is as if it never arrived. Absolute horrible app which is a shame because I really liked it
The complaint has been investigated and resolved to the customer’s satisfaction.
Fees are way too high
There used to be a fee adjustment option but now your sacked with stupidly high fees even on lightning, no matter which network chain you use, this app used to be good but not anymore, when you remove the option to have fee adjustment choices it shows how greedy you are. And you become a parasite contributing less for the common man and society and serving yourself.. I'll probably be looking elsewhere until this is rectified.
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm Donal Joseph Murphy.l live in 18 garnish house.western road.l am Irish and a cork man.l am 48 years of age.l was born on the 22 of September 1974
About Muun Wallet
Muun Wallet also has an intuitive and easy-to-use interface. Users can view their account balances, transaction history, and even set up recurring payments. The wallet also has a feature to convert your bitcoin to local currency and vice versa, which comes in handy when making transactions and payments. Moreover, Muun Wallet is non-custodial, which means that users have complete control over their private keys, and their funds cannot be accessed by the company or any third party.
Another advantage of Muun Wallet is its support for the Lightning Network, which allows for faster and cheaper transactions on the Bitcoin network. As such, users can send and receive Bitcoin instantaneously with low transaction fees, making it an ideal option for small and frequent transactions.
Overall, Muun Wallet is an excellent choice for individuals who need a secure and user-friendly wallet to manage their digital assets. Its multi-sig security, intuitive interface, and support for Lightning Network make it one of the best cryptocurrency wallets in the market.
Muun Wallet is a legitimate Bitcoin wallet that provides users with a secure and easy-to-use platform for managing their Bitcoin funds.
Muun Wallet is designed with security in mind, using multi-signature technology and 2-factor authentication to ensure that your funds are kept safe at all times.
Muun Wallet is a Bitcoin-only wallet that offers a simple and user-friendly interface, making it a popular choice among Bitcoin users.
Setting up a Muun Wallet account is easy and can be done in just a few minutes by downloading the app and following the on-screen instructions.
Muun Wallet does not currently offer the ability to buy Bitcoin directly through the app, but users can easily send and receive Bitcoin transactions.
No, Muun Wallet is a Bitcoin-only wallet and does not support other cryptocurrencies at this time.
Yes, Muun Wallet charges a transaction fee for each Bitcoin transaction that is sent from the wallet.
Muun Wallet offers customer support through email, and users can also find answers to frequently asked questions on the company's website.
Yes, Muun Wallet is available for download on desktop computers, as well as on Android and iOS mobile devices.
Muun Wallet is designed to be a secure storage solution for Bitcoin funds, but users should exercise caution when storing large amounts of cryptocurrency on any platform.
Yes, Muun Wallet offers two-factor authentication to add an extra layer of security to your account.
No, Muun Wallet requires users to verify their identity in order to use the platform.
No, Muun Wallet is not open source, meaning that the code is not publicly available for review.
Yes, Muun Wallet offers a referral program where users can earn Bitcoin by referring new users to the platform.
To delete your Muun Wallet account, simply contact customer support and they will guide you through the process.
Overview of Muun Wallet complaint handling
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Muun Wallet Contacts
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Muun Wallet emailscontact@muun.com97%Confidence score: 97%Supportsecurity@muun.com96%Confidence score: 96%Supportsupport@muun.com95%Confidence score: 95%Support
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Muun Wallet social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Recent comments about Muun Wallet company
Fees are way too highOur Commitment
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