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CB Jobs and Career My Perfect Resume did not work / nearly refused refund
My Perfect Resume

My Perfect Resume review: did not work / nearly refused refund 8

A
Author of the review
11:14 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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After completing a resume on myperfectresume.com, I paid for the subscription but was not able to use any of the things provided to me by that subscription. I was not able to download, print, or email it to myself without an error. I tried multiple internet browsers (firefox, ie, google chrome), different formats (pdf and microsoft word), and different computers (laptop and desktop). finally after reaching customer service, they nearly refused to give me a refund because they said there was activity on my account... well, yes I tried to download it, print it, and email it to myself, but it did not work. I finally was able to get a prorated amount of money back; I guess because the only thing that did work was the resume check.

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The complaint has been investigated and resolved to the customer’s satisfaction.

8 comments
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L
L
LiveCareerUS
US
Jan 24, 2014 12:50 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Dear Customer,

We apologize for the inconvenience that you have encountered on our site.

If you need more assistance and to resolve any issues that you may have, you can always call our customer service team. We are available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free [protected] or through live chat on our site. If you prefer you can send us an email to: customerservice@myperfectresume.com

Best Regards,

My Perfect Resume

M
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Marjanshok
US
Aug 20, 2018 5:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I create a resume on this website and they deduct 2.95 $ but they deduct again 24.95 $ and again 24.95 $ it seems they deduct money every month from my credit card! is there anybody know what should I do? It seems they deduct this money till make empty my account, I'm really worried.

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Andrej Marijan
US
Oct 14, 2018 8:09 am EDT

I canceled the subscription and they argued I didn't. They stopped communication and blocked me from their account. Didn't tell who their manager is. I have looked them up, its a scam company

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John C Hayes
Melbourne, AU
Oct 27, 2018 5:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

"MY PERFECT SCAM",

I hope Karma comes to the lives of everyone connected to this thieving buisiness .
They scam money from poor people out of work .
They stole $384.45 AUD from my account before I realised .
Offered me a 17.48 refund !
DO NOT PURCHASE FROM THEM !
THEY ARE THE WORST THIEVES AND SCAMMERS I HAVE EVER DEALT WITH IN MY 52 YEARS .

J
J
Jan 12467
US
Oct 31, 2018 8:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They won't respond to emails - I emailed them last month through the site, I'm still awaiting a reply again this month after being billed again !

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Metoo66
US
Nov 05, 2018 9:16 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I was looking online and downloaded a resume. I don't even remember it being from this site. I paid something like 5.99 for it. All of a sudden this company is billing me monthly for $24.95. I never agreed to any kind of contract or payments in the future. They did this without my permission and without my knowledge.

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Ganesh D
IN
Nov 14, 2018 12:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I used this service for creating resume, paid 02USD as fees throgh internet banking . but later they deducted indian rupees 1936 [ equivalent usd 30] without my knowledge

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Reviewer96519
Nov 20, 2018 5:44 am EST

The website is not at all clear about the pricing. They took initial registration amount 2.65 USD. After 14 days it automatically deducted 35 USD without alerting. Please never ever use their product. Very much Dissatisfied .

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  1. My Perfect Resume Contacts

  2. My Perfect Resume phone numbers
    +1 (855) 213-0348
    +1 (855) 213-0348
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    USA and Canada
    +44 800 189 0676
    +44 800 189 0676
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    United Kingdom
    +61 800 758 379
    +61 800 758 379
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    Australia
    +64 800 005 199
    +64 800 005 199
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  3. My Perfect Resume emails
  4. My Perfect Resume address
    City View Plaza II, 48 Road 165, Suite 6000, Guaynabo, 00968, United States
  5. My Perfect Resume social media
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    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 04, 2024
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My Perfect Resume is ranked 8 among 133 companies in the Jobs and Career category