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My Snoring Solution Company
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mysnoringsolution.com

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2.6 5 Complaints
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My Snoring Solution Company Complaints 5

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P
8:13 am EDT
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My Snoring Solution Company jaw supporter

Their ad states FREE SHIPPING and 90 day Money Back Guarantee. They LIE! First they charged $9.95 shipping when it is supposed to be free. Then, they say they will charge a 25% restocking fee. What happened to their Money Back Guarantee?

What a scam. And, it does not work

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11:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My Snoring Solution Company my snoring solutions

I purchased this item for my husband. They advertised it was unconditionally guaranteed or it would be refundable.It was extremely uncomfortable and impossible to sleep in, so I asked for an RA# as required, and returned it. I sent return receipt required because I had been burned in the past. They refused to refund me because my husband had lost the tracking number. They were rude, and dishonest. I KNOW the product had been returned to them. I lost $129.94, and have nothing! Totally disgusted and want to expose their business practices.

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R
2:53 pm EDT

My Snoring Solution Company They took higher sum for the order and didn't tell me why

I have ordered snoring solution headpiece from My Snoring Solution. When I placed the order, the price was $15, 00 for item. I have bought two pairs and checking out I noticed that the sum increased, but I didn’t understood why. I paid and emailed the seller on the same time. I needed to know for what I have paid, but the customer services didn’t reply. Be careful and check your account, after you buy from them.

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Is My Snoring Solution Company Legit?

My Snoring Solution Company earns a trustworthiness rating of 67%

Generally safe, but check closely before sharing details.

Our conclusion: My Snoring Solution Company's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

The age of My Snoring Solution Company's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the mysnoringsolution.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Mysnoringsolution.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The mysnoringsolution.com may offer a niche product or service that is only of interest to a smaller audience.
  • My Snoring Solution Company protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to My Snoring Solution Company. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
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3:48 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

My Snoring Solution Company do not honor refund policy stated in ad

State in online ad that there is a 90 day guaranteed return policy.
No invoice enclosed with device that looks like worth $5 that they charged $69.97. Their customer support email address that they give on the online invoice is invalid. The return policy link at bottom gives impossible to follow instructions to return and states there is a 25% environmental waste fee for returning a piece of material that goes under the chin and around the top of the head. They state that it is contaminated with TB, Malaria and strep - a giveway that they are not a real business with a basis in real health products. I am using our credit card company to get the money back. Their rep called the number on the credit card bill and person said would refund if got the tracking number from the PO return envelope. According to Internetblogs, my snoring solutions doesn't send the refund that they tell people on the phone that they are sending. Our credit card co will refund us after they have the confirmation mailing label info and the company hasn't refunded. Also filled out online US Post Office Fraud form and made copy to mail them with the online ad and the receipt I have. Also, filled out online complaint form of the Alabama Attorney General's office.

Read full review of My Snoring Solution Company and 16 comments
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Dennis M. Gaines
US
Nov 16, 2017 1:20 pm EST

I returned my snoring device and I just got off the phone with their company. I was told my account would be credited and I would receive my refund in 3 to 5 business days. I'll let you know if it happens.

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such liars
US
Dec 22, 2015 12:04 am EST
Verified customer This complaint was posted by a verified customer. Learn more

They are liars, and cheats, and dishonest. Want to stop them from ripping off more people.

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Pedro
US
Mar 21, 2013 4:05 pm EDT

I did not know what this My Snoring Solutions fee on my bank acct was and questioned it. My banks response was that it was some type of debit payment, so I thought it was a returned check fee after my banks response. What are you people trying to do! I do not need any extra payments or stuff like this.

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T Leatherwood
US
Sep 07, 2012 1:48 am EDT

Will not REFUND, after i returned product
Click on link below for over 48 complaints registered with Better Business Bureau in State of Alabama
http://www.bbb.org/south-alabama/Business-Reviews/internet-shopping/my-snoring-solution-in-lillian-al-234055616/complaints

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T Leatherwood
US
Sep 07, 2012 1:49 am EDT

no additional comment

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still snoring
US
Aug 08, 2012 7:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Just bought it...doesn't work...won't reply to my emails. Sent back per their instructions...will see what happens. Looks like they have been scamming folks for some time now. Really think 25% restocking fee on a cheap headband that most likely only costs $2 to make is a real stretch. We all paid up for some help and relied on the 90 day guarantee. Interesting the comments on these complaint boards telling us we should have read the return policy. Could it be they work for these losers? I will see what happens in the next few days and if I hear nothing I will contact my bank and dispute the charge. I will also include copies of these complaints. Maybe we can get their visa/mc merchant account shut down so they cannot hurt any more of us sufferers. They must pay a pretty dollar in ad click fees to google to have their ad so high on the search. If we get their merchant account shut down they have no money to pay for more ads and no one else is taken to the cleaners.

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SnoringCrook
US
Mar 30, 2012 10:13 am EDT

When I went on line to give Snoring Solutions Customer Service my return Delivery Number, my virus scanner stopped the process with an advisory that the e-mail address has some questionable issues about it and I as advised not to accesss it. I will try to call the Customer Services Number and give them the number. Based on what I read above, I don't know what I will encounter.
SnoringCrook

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Snoring Stinks
US
Dec 29, 2011 5:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This company has used my company's proprietary text and videos (posted on our websites, YouTube, etc..) to attract customers to their own websites. In other words a person who is searching for our products unwittingly winds up at this company's product storefront. Although I personally spoke to a representative who promised to stop all such activity about two years ago, I found that a video of ours had been re-uploaded by this outfit in order to place a link to their storefront page. I discovered that it had been re-uploaded about one year ago and has had several hundred hits. I draw no conclusions or make any accusations. I am only stating facts on which you can form your own opinions. I do feel that my company's rights have been infringed upon though and would like these practices to stop! I am sure that this activity has been to their gain and our loss.
The video in question can be viewed here http://youtu.be/FvmUQCOC6GY and the link posted under it will take you here http://bit.ly/gvsPSu It should also become obvious to you that this is being done to many other companies as well.

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stan33man
US
Jul 24, 2011 11:34 pm EDT

I am considering this product, but now re-considering after reading above comments. Have OSA, have for years, and CPAP doesn't work for me. Too uncomfortable, restrictive; I get claustrophobic w/the mask and can't sleep. One big problem I have is that I have very dry sinuses and don't breathe well through my nose, especially in bed at night. So, I don't know how a product that forces my mouth shut will work for me. Has anyone ever tried tongue-strengthening or vocal exercises? PLEASE! Any and all constructive, helpful info will be appreciated - thank you!

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ARMANDO ORTEGA
TUCSON, US
Jun 04, 2011 1:41 am EDT

This is definitely a SCAMMMM, I tried to contact them at their phone given on my charge account, but it hangs up as soon as it connects, or it sounds busy, also, their ad said to try it for 15 days and the charge only showed $9.95, which they did, but then they charged me $119.99, there was no invoice on the package so there is nothing to what I can use to fight for my refund. I feel violated! This product once more, it reminds me of buyer beware!

ComplaintsBoard
T
4:46 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is a scam. They will not honor their return policy I followed all the instructions of their return policy. This was over a month ago. Still no refund. I have called and sent emails several times. No responses. A guy called the other day and said my money would be immediately refunded. Nothing so far. He lied about returning my email requests. All...

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Overview of My Snoring Solution Company complaint handling

My Snoring Solution Company reviews first appeared on Complaints Board on Jul 3, 2009. The latest review jaw supporter was posted on May 13, 2016. The latest complaint do not honor refund policy stated in ad was resolved on Jul 06, 2009. My Snoring Solution Company has an average consumer rating of 3 stars from 5 reviews. My Snoring Solution Company has resolved 2 complaints.
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  1. My Snoring Solution Company Contacts

  2. My Snoring Solution Company phone numbers
    +1 (877) 877-3089
    +1 (877) 877-3089
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  3. My Snoring Solution Company emails
  4. My Snoring Solution Company address
    PO Box 509, Lillian, Alabama, 36549, United States
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  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
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