NarsBridal
Reviews and Complaints

Yo, so let me tell you about NarsBridal. I got this dope dress from them, and it was legit. Like, the quality was on point and the color was fire. I wore it to a Valentines party last week and I got so many compliments, I was feelin' myself. But, it was a little big on me so I had to get it taken in, ya know? Would've been better if they had a phone number to call and figure it out. But, overall, I'm happy with my purchase and I would def shop with them again.

When I decided to buy a dress from NarsBridal, I had a few questions about the sizing and delivery. So, I decided to shoot them an email. The response I got was a bit confusing, there was (1) no punctuation at all, (2) really bad grammar, like it wasn't written by a native speaker and (3) they didn't even answer my question. I was willing to forgive the lack of punctuation, maybe they were typing on their phone or something, but the second reply was even harder to understand. It was like they didn't even try to make sense.

I was really disappointed with the experience and I wouldn't recommend buying anything from them. It's a shame because they have some beautiful dresses on their website, but the lack of attention to detail in the communication really put me off. I just don't feel comfortable spending my money with a company that doesn't seem to care about their customers.

In short, if you're looking for bridal wear, I'd suggest looking elsewhere. There are plenty of other websites out there with better communication skills and higher standards of customer service. Don't waste your time on NarsBridal.

I was hella anxious bout buyin' my weddin' dress online from NarsBridal 'cause I was worried I wouldn't like it in person. But lemme tell ya, when that dress finally arrived, I was blown away. It looked just like the picture on the website, and I was amazed. I decided to get the dress custom made 'cause I really wanted a train that was 8 and a half feet long. I didn't mind waitin' the two months it took to receive it though, 'cause the end result was worth it.

Lilly was super helpful in answering all my questions throughout the process. She replied promptly to all my messages, and that made the experience much less stressful. I really appreciated it.

Now, I did end up orderin' the dress two sizes up from my usual size, jus' to be on the safe side. So, obviously, it's gonna need a few alterations to get it fittin' right. But I ain't too worried about that. The important thing is that when my future hubby sees me in it, he's gonna be blown away. And when I walk down that aisle, I'm gonna feel like the most beautiful woman in the world. Thanks, NarsBridal!

Found this dress on Pinterest and it was a jackpot since I couldn't trace back the original designer. Luckily NarsBridal came to the rescue! Their tailoring skills were good, but the dress was a bit different from my expectations. The front of the dress matched the picture perfectly, but I was a bit disappointed with the back details. Nonetheless, I was pleased with the customized fitting which was perfect. However, I need to get the dress altered for its length, it's way too long. Additionally, the buttons at the back need to go asap as they're hideous. Also having breast pads should be removed since you could see them through the fabric. Overall, I am happy with the dress but it needs a little tweaking here and there.

I'm so glad I found NarsBridal! At first, I was skeptical of ordering my wedding dress online, but their website was easy to navigate and their customer service was very helpful. They even offered customized sizing so I didn't have to worry about alterations. Shipping was fast and my dress arrived in perfect condition.

When I opened the box, I was blown away by how gorgeous the dress was. The details were so intricate and the fabric was of very high quality. It fit me like a glove and made me feel beautiful, which is exactly what you want on your wedding day.

Although our wedding was not what we had originally planned, thanks to NarsBridal, I was still able to feel like a bride and have a dress that was worthy of the occasion. I will always be grateful for that.

If you're looking for a wedding dress, I highly recommend NarsBridal. They have a great selection, excellent customer service, and most importantly, beautiful dresses that will make you feel like a queen.

I am over the moon, my dress from NarsBridal was beyond perfect! From beginning to end, Lily was amazing with her speedy replies to my inquiries via email. The dress was a true match to my body shape, making me feel like it was custom made especially for me. The speed at which they were able to create the dress and send it to me was really impressive. I accidentally provided the incorrect measurement, but Lily was so kind to reach out and double check with me before moving forward. The photos that were sent to me during the process allowed me to see the progress and ensure that I was 100% satisfied. I opted to have my dress shipped express and in no time it was ready. The excitement I feel knowing that I am wearing a dress that was specifically made for me is indescribable. I can not emphasize enough how incredible my experience with NarsBridal was. In the event that you have any doubts or concerns, don't hesitate to reach out to Lily. She will do everything possible to ensure that you are satisfied.

I'mma start off by saying I'm getting hitched real soon. August of 2021, y'all. So, I've been on the prowl for the perfect dress that would make me look casual but beautiful on my big day. And I came across NarsBridal.

Now, let me tell you, my experience with these peeps was off the chain! I picked out a dress that I immediately fell in love with, and Lily from NarsBridal reached out to me in a jiffy, making sure the swatches I chose matched my vision. Although the colors she showed me didn't quite hit the spot, she worked with me and showed me some other options until I found THE dress of my dreams.

Throughout the whole shebang, she kept me in the loop and even sent me snaps of the dress before shipping it out (which was lightning-fast, by the way). When I finally got the dress, it was the perfect fit and just as beautiful as I hoped.

If you're in the market for a wedding dress, I gotta say, check out NarsBridal - these peeps go above and beyond to make sure you feel like the belle of the big day!

I stumbled upon NarsBridal's website while browsing for wedding dresses. I saw a dress style that caught my eye and knew it was the one for me. However, I needed some modifications to make it perfect. After emailing them with a few questions, I received a quick response from Lily. She was so friendly and helpful, confirming that they could make the dress to my exact specifications and rush shipping it from China to the US to arrive by a specific date.

What I appreciated most was that Lily went the extra mile and followed up with actual photos of the team sewing my dress. This made me feel comfortable and confident in my purchase. When the dress arrived, I was thrilled to see that it was well-made and beautiful. The measurements were perfect, the custom color was spot-on, and the different hemline I requested was exactly what I wanted.

To my surprise, the dress arrived three days early! This gave me just enough time to find the perfect shoes to match. I couldn't believe how perfect everything turned out and how easy the whole process was. Thank you NarsBridal for providing me with an exceptional customer experience. I'll definitely be recommending you to all my friends who are getting married!

Their customer service was like the bomb dot com! Seriously, I have never experienced such mondo-helpful peeps who were patient, affordable, and just plain kind. Man, oh man, these guys know all about fabrics and styles. They totally schooled me on what would work with the look I wanted and helped me order a wicked rad over dress wedding skirt from their site with customizations galore. And lemme tell ya, they were so very chill about my special requests. They gave me tons of options and guided me through the whole shebang to make sure I was stoked. They even showed me super-clear pics of all the fabrics they had available. Like, they made sure I was hip to the jive every step of the way.

And they were super there for me when I picked a fabric color that was no longer being made. I was totally bummed, but they came through like champs, offering me other sick options before I chose to refund. And for real, payment was a breeze. It was like they were totally devoted to making me a crazy-happy camper. And, yo, Lily was freaking dope to talk to. She was all sugar sweet and gave me detailed timelines for my project. This was, hands down, the best shopping experience I've ever had online.

I really appreciate NarsBridal for everything they did for me. I mean, I gotta say, I would recommend these bad mamma-jammas on every level from quality to the process. They're the real deal, y'all: a full-service company that knows how to hook it up and answered all my questions so that I was stoked. I can't wait to get to work with them again soon. Customer service is an art that's dying out, but NarsBridal is like Michelangelo with a keyboard. Thank you a million!

OMG, guys, I just have to tell you about my experience with NarsBridal. I was sooooo skeptical about ordering my wedding dress online, but after months of searching for the perfect dress in stores with no luck, I decided to take a chance. And let me tell you, it was the BEST DECISION EVER.

First of all, I have to give a shoutout to Lily. This girl is a goddess. She made my dress exactly to my measurements in just TWO WEEKS. And when I say "exactly", I mean EXACTLY. My dress looks like it was made for me, because it WAS made for me. And the quality? Top notch. I even took it to a seamstress just to be sure, and she was blown away by how well-made it was. Plus, Lily included these little cups for the chest area so I wouldn't have to worry about a bra showing - genius!

Now, I know what you're thinking - "But what about the risk? How do you know it's not a scam?" Well, let me tell you, I was nervous too. But I did my research, and all the reviews of NarsBridal were positive. Plus, Lily was super responsive to my emails and even sent me pictures of the dress before she shipped it. And the price? Let's just say it was a fraction of what I would have paid for a designer dress.

I could go on and on about how amazing my experience was with NarsBridal, but I know you guys want the deets. I ordered my dress at the end of December for my May wedding (yeah, I know, kinda last minute). I even added a rush to my order just in case. And you know what? My dress arrived in Florida just two and a half weeks later. I mean, how insane is that?

So, to sum it up - if you're considering ordering from NarsBridal, DO IT. You won't regret it. Lily is a literal fairy godmother who will make your dream dress a reality. And even if you're still a little hesitant, just know that I was in the same boat and it turned out AWESOME. Don't believe me? Just take a look at the pictures .